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Customer Feedback

Check out reviews and comments from our past customers.

Showing 1735 reviews
Robert W.
Oscoda Michigan
I have had two repairs performed since our system was installed five or six years ago. I did not expect to need any.
Tony M.
Lapeer Michigan
All I know about your company are Marc,Gene and Cody and am very satisfied with their attention.
Saul F.
Lansing Michigan
FSM is an amazing company. Integrity, honesty, reliability, and service is second to none. There are many waterproofing companies out there and it's a big financial investment to undertake, so making the right choice in contractor is very important. I absolutely feel like I made the right choice. I have and will continue to recommend FSM to anybody who needs to get waterproofing done for their home.
Charles H.
Battle Creek Michigan
Its good to see a company care about its customers thankyou
Sherry F.
Ypsilanti Michigan
I would not hesitate to recommend this company. I had a great experience.
Bill B.
Alanson Michigan
Will recommend to others
Erik S.
Brighton Michigan
A 20 out of a 10!
Mark S.
Holland Michigan
We have an old house with the sections of the basement and foundation built differently at different times, proving to be challenging to work with. Nate (Ops Manager) and the crews worked very hard toward complete customer satisfaction. I am now looking forward to a new space in my house where I don't have to worry about seepage and standing water!
Fred C.
Roscommon Michigan
Met all expectations.
Kari Z.
Took a little longer than expected, but ultimately, we were pleased with the outcome and with Nate in particular.
John K.
Alpena Michigan
More than satisfied. FSM went above and beyond with our expectations.
Diane H.
Fulton Michigan
So far so good! We’ll see how things go during the storms…
Ceil H.
Southfield Michigan
This is the third time I have used FSM for crawl space work & have been very satisfied each time.
Tim H.
Lake Leelanau Michigan
I will all companies delivered the exceptional service that your does.
Deborah M.
Sterling Heights Michigan
I've used FSM previously and have always had a good experience.
Cindy L.
Macomb Michigan
Would HIGHLY RECOMMEND FSM to everyone.
Jim B.
Ypsilanti Michigan
I'm sorry that I could not give you a 5 on this one. I signed the contract on July 7th. The work was not done until September 14th! I understand the challenges, but I could only give you a 5 if you found some way to overcome those challenges.
David & Wanda W.
Lewiston Michigan
Would recommend to anyone.
Alcott G.
Southfield Michigan
Communication issues described above and the fact that REST Environmental (your recommended vendor) damaged a PVC pipe during their job without telling us, which caused a water leak on our floor and no response after i informed them is what keeps me from providing a 5 rating.
Tom R.
East Jordan Michigan
I would recommend to friends and family
Rebecca M.
St Helen Michigan
Very satisfied
Gary A.
Onekama Michigan
We are very happy with the final product.
Robert S.
Muskegon Michigan
As long as this works, we're completely satisfied.
Donna F.
Vanderbilt Michigan
Your reputation precedes you
Paul B.
Ann Arbor Michigan
Need to see if repair works.
Vickie R.
jackson Michigan
Will recommend FSM with great enthusiasm.
Pat G.
Chesaning Michigan
The water problem in my basement was extreme and now it is totally dry!!!! We experienced the first power outage since the installation last week. That's when I found out that water was not even running into the sump pits any longer. FSM fixed the problem. Unbelievable. I am so thankful.
David W.
Lewiston Michigan
We unequivocally would recommend your company with the utmost enthusiasm.
Thomas L.
Novi Michigan
See above
Gordon T. T.
Plymouth Michigan
You have soared above all competition!
Margarita and Chris B.
Plymouth Michigan
Will be a 5 again if I don’t have to add/upgrade to anything else in future to correct foundation issue; also a bit costly-but 0% financing helps
James S.
Tawas City Michigan
Solved my problem
Joseph A.
Canton Michigan
Overall- I feel the utmost confidence with FSM
Deniece S.
Clarklake Michigan
More than surp***ed our expectations...very professional.
Bill B.
East Jordan Michigan
Excellent job!! Top notch service!!
John K.
Bridgman Michigan
Just installed today, so have to wait on results. Everything up to this point was exceptional. I will definitely recommend Ayers to anyone.
Thomas C.
Hessel Michigan
Alissa H.
Auburn Hills Michigan
No wonder you’ve been around for as long as you have. GREAT company!!! I would highly recommend you to anyone with issues like we had. It was a disaster down there!
Ypsilanti Michigan
It was great from beginning to end
Maureen S.
Oxford Michigan
Later I may be interested in other types of work your company does. Just not at this time.
Kenneth V.
Grosse ile Michigan
Should not have been charged for work that should have been done at 1st.installation.
Steve M.
Rochester Hills Michigan
Initial instillation was incorrect.
Roger and Margaret W.
Mt Pleasant Michigan
Pleased to have our appointment so quickly.
Eunice K.
Brighton Michigan
I couldn’t be more pleased with FSM. No sales pressure. Workers called every morning and showed ip on time. Everyone was very respectful Good communication
Pete K.
Bangor Michigan
Best bunch of young men I have met in along time - give them a 10!
Paul M.
Farmington Hills Michigan
Used FSM in a previous job with much satisfaction/good results.
Wendy P.
Ypsilanti Michigan
Team did a great job - showed up on time and completed work quickly and efficiently
John C.
Dearborn Michigan
Vary polite, professional, and courteous, from start to finish.
LaFaid J.
Ypsilanti Michigan
Reputation for quality work and professionalism. I don't have time to be searching for lesser contractors who may or may not be qualified.
Patricia K.
Wyoming Michigan
Very happy, well satisfied.

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