Customer Feedback

Check out reviews and comments from our past customers.

Showing 1722 reviews
Tim H.
Lake Leelanau Michigan
I will all companies delivered the exceptional service that your does.
Deborah M.
Sterling Heights Michigan
I've used FSM previously and have always had a good experience.
Cindy L.
Macomb Michigan
Would HIGHLY RECOMMEND FSM to everyone.
Jim B.
Ypsilanti Michigan
I'm sorry that I could not give you a 5 on this one. I signed the contract on July 7th. The work was not done until September 14th! I understand the challenges, but I could only give you a 5 if you found some way to overcome those challenges.
David & Wanda W.
Lewiston Michigan
Would recommend to anyone.
Alcott G.
Southfield Michigan
Communication issues described above and the fact that REST Environmental (your recommended vendor) damaged a PVC pipe during their job without telling us, which caused a water leak on our floor and no response after i informed them is what keeps me from providing a 5 rating.
Tom R.
East Jordan Michigan
I would recommend to friends and family
Rebecca M.
St Helen Michigan
Very satisfied
Gary A.
Onekama Michigan
We are very happy with the final product.
Robert S.
Muskegon Michigan
As long as this works, we're completely satisfied.
Donna F.
Vanderbilt Michigan
Your reputation precedes you
Paul B.
Ann Arbor Michigan
Need to see if repair works.
Vickie R.
jackson Michigan
Will recommend FSM with great enthusiasm.
Pat G.
Chesaning Michigan
The water problem in my basement was extreme and now it is totally dry!!!! We experienced the first power outage since the installation last week. That's when I found out that water was not even running into the sump pits any longer. FSM fixed the problem. Unbelievable. I am so thankful.
David W.
Lewiston Michigan
We unequivocally would recommend your company with the utmost enthusiasm.
Thomas L.
Novi Michigan
See above
Gordon T. T.
Plymouth Michigan
You have soared above all competition!
Margarita and Chris B.
Plymouth Michigan
Will be a 5 again if I don’t have to add/upgrade to anything else in future to correct foundation issue; also a bit costly-but 0% financing helps
James S.
Tawas City Michigan
Solved my problem
Joseph A.
Canton Michigan
Overall- I feel the utmost confidence with FSM
Deniece S.
Clarklake Michigan
More than surp***ed our expectations...very professional.
Bill B.
East Jordan Michigan
Excellent job!! Top notch service!!
John K.
Bridgman Michigan
Just installed today, so have to wait on results. Everything up to this point was exceptional. I will definitely recommend Ayers to anyone.
Thomas C.
Hessel Michigan
4
Alissa H.
Auburn Hills Michigan
No wonder you’ve been around for as long as you have. GREAT company!!! I would highly recommend you to anyone with issues like we had. It was a disaster down there!
SHERRY R.
Ypsilanti Michigan
It was great from beginning to end
Maureen S.
Oxford Michigan
Later I may be interested in other types of work your company does. Just not at this time.
Kenneth V.
Grosse ile Michigan
Should not have been charged for work that should have been done at 1st.installation.
Steve M.
Rochester Hills Michigan
Initial instillation was incorrect.
Roger and Margaret W.
Mt Pleasant Michigan
Pleased to have our appointment so quickly.
Eunice K.
Brighton Michigan
I couldn’t be more pleased with FSM. No sales pressure. Workers called every morning and showed ip on time. Everyone was very respectful Good communication
Pete K.
Bangor Michigan
Best bunch of young men I have met in along time - give them a 10!
Paul M.
Farmington Hills Michigan
Used FSM in a previous job with much satisfaction/good results.
Wendy P.
Ypsilanti Michigan
Team did a great job - showed up on time and completed work quickly and efficiently
John C.
Dearborn Michigan
Vary polite, professional, and courteous, from start to finish.
LaFaid J.
Ypsilanti Michigan
Reputation for quality work and professionalism. I don't have time to be searching for lesser contractors who may or may not be qualified.
Patricia K.
Wyoming Michigan
Very happy, well satisfied.
Don A.
Saint Helen Michigan
Would tell my friends how great a job you did.
Bradley R.
Traverse City Michigan
Will was very professional and explained everything to me
George W.
Tawas City Michigan
Tyler, Ken, and Avery were an awesome team to work with from start to finish. They were knowledgeable, courteous, and just enjoyable to be with. Their professionalism, and hard work reflects well on the company they work for. Just the best!
Dan O.
Kaleva Michigan
Extremely satisfied
Wendie T.
Harsens Island Michigan
Steve and his partner did an EXCELLENT job, very happy!
Adel E.
Sault Ste. Marie Michigan
Perfect!
Dean M.
Howell Michigan
so far sales and service has been great.
Glenn S.
Grayling Michigan
AGAIN - Probably THE best company I have ever worked with.
Ryan T.
Burton Michigan
I will improve this rating after I get my basement ***essed again for excessive moisture and concert not curing. Scheduled to ***ess on Monday Feb 3rd, 2020. Wish it was done right the first time.
Rodney & Kelly H.
LIVONIA Michigan
Satisfied beyond measure!!!
Ronald and Anita R.
Ypsilanti Michigan
I am saying 4/5 here because of the communication and re-visit. But I will say that we are EXTREMELY pleased with the installment and the fix of our basement leakage. You have an excellent product and product design. We have had at least 2 major rain events since the fix and the system you installed has worked perfectly. No water, and good drainage. We are very pleased.
Glenda B.
Bloomfield Hills Michigan
The basement is dry.
Robert K.
Saginaw Michigan
I can now sleep at night knowing that when it rains I will not be getting water in my basement. What a load off my mind.

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