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Livonia Reviews

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Recent Reviews from our Customers

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Jason was on time and quickly provided your estimate and explained all procedures .

Jason was on time and quickly provided your estimate and explained all procedures .

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The work crew, Miguel A, Dylan E, and Noel G were great. The called in advance, arrived on time, professional, explained what they were…

The work crew, Miguel A, Dylan E, and Noel G were great. The called in advance, arrived on time, professional, explained what they were doing, and cleaned up. The sales rep / technician, Jacob L, was professional too. Thank you.

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Today I had the pleasure of meeting Kyle M. Who did an assessment of our water drainage problems. It was a great relief to have a person…

Today I had the pleasure of meeting Kyle M. Who did an assessment of our water drainage problems. It was a great relief to have a person who was so responsive, knowledgeable, and patient, unlike others I have dealt with recently. His forthrightness, and good communication skills without being pushy was much appreciated. Our dog gave him the paws up and kisses as well, adding to the good vibes. I look forward to getting the project done feeling confident that the work will be satisfactorily.

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To keep it short and sweet: FSM and their team went above and beyond to make sure the job was done right. I really appreciated the hard…

To keep it short and sweet: FSM and their team went above and beyond to make sure the job was done right. I really appreciated the hard working team members that got us squared away. Specifically T.J Hunsanger, Ruben, Jesse and Ron busted their tails getting our job completed today. Thanks for your hard work and expertise!

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Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable…

Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable representative of a company that strives to help the customer in all facets of basement problems.Paul D.Smith

Paul David Smith

FSM

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We had issues with the flooring in our old home built in the 1890s. Floors so unleveled, from the years I f dampness and old wood!! We…

We had issues with the flooring in our old home built in the 1890s. Floors so unleveled, from the years I f dampness and old wood!! We couldn’t put flooring down that it needed so desperately. The difference was amazing!! No soft spots and floors were amazingly level again!! Didn’t know how much difference this would would make and we are finally ready to have our new wood floors put down!! Thanks to the great workers to get under our very small area under house to accomplish this feat!! Thanks to Miguel A, Mateo O, Demon B as well as the electrical team Josh W and Caleb T!! Great work guys!! Thanks!!

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We had this company come out for an inspection. Kyle was very professional and friendly. Will recommend them to others.

We had this company come out for an inspection. Kyle was very professional and friendly. Will recommend them to others.

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Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.

Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.

JoAnne Stephenson

FSM

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From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this…

From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this company. These are some really hard workers and I applaud them. Everyone I worked with on this job was personable and customer service oriented. So happy with the job they did. Let it Rain!!!

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FSM crew cleaned up our crawl space and installed insulation. Jacob S, Harold M, and Robert T. did an excellent job. Jacob in particular…

FSM crew cleaned up our crawl space and installed insulation. Jacob S, Harold M, and Robert T. did an excellent job. Jacob in particular was extremely courteous, thorough, and helpful. Highly recommended.

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Jason Schilt did an amazing inspection on my foundation he was on time, professional, and very thorough with the inspection

Jason Schilt did an amazing inspection on my foundation he was on time, professional, and very thorough with the inspection

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John Weidenbach gave us such quality info that people in the past have not. Super impressed and trust 1000%!

John Weidenbach gave us such quality info that people in the past have not. Super impressed and trust 1000%!

Katie Cooper-Sadosky

FSM

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Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He…

Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He explained our options and what services he offers without the salesman pressure. We will definitely use him for future services if needed. 5 STARS ALL DAY.

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Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we…

Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we haven't thought about.Overall good experience.

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Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be…

Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be recommending and using this company's service.

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Nate Pierce and Noah W. were great. Kept me informed on their proccess and did quick, quality work

Nate Pierce and Noah W. were great. Kept me informed on their proccess and did quick, quality work

Noah 4516 kevin ct llc

FSM

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Marco M, Mario S, and Jordan R did a great job. Very professional. Job was done in a timely manner and clean up after was great.

Marco M, Mario S, and Jordan R did a great job. Very professional. Job was done in a timely manner and clean up after was great.

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I love the fact that I was not pressured to sign on the line right now in order to keep the quoted price. My transparency was respected and …

I love the fact that I was not pressured to sign on the line right now in order to keep the quoted price. My transparency was respected and a plan was made to help me get the work done.

Winifred Gordon

FSM

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John Weidenbach came to my home and provided me with honest information regarding the job assessed. He was professional, timely, friendly…

John Weidenbach came to my home and provided me with honest information regarding the job assessed. He was professional, timely, friendly and did not try to force a sale of the job. He answered all of my questions thoroughly, and I genuinely trust his confidence in the quality of work that the company stands by.

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Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my…

Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my friends and familyThanks Jason

Denise Speigner

FSM

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FSM was outstanding to work with! Ben was super informative, honest with us and we felt confident we made the right decision to schedule…

FSM was outstanding to work with! Ben was super informative, honest with us and we felt confident we made the right decision to schedule with FSM to have our Crawl Space encapsulated. The crew showed up to do the dirty work with so much enthusiasm! A great bunch and they did a fantastic job. You would not even have known they were here aside from the major transformation of the Crawl Space. Not a stitch of mess left behind. We had tons of questions during the estimate with Ben and during the installation and they all were very knowledgeable and happy to help. The change through out our home AMAZING! I wished we would have done it sooner!! THANK YOU FSM!

Jennifer Diller

FSM

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Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this….

Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this. He took the time to explain everything he did as he went and exactly why he was doing it. We are new owners and the floor had apparently been slowly sinking for many years. They were able to bring it back to almost normal, which amazed us! Both Nathan and Noah were very impressive, and when they left there was absolutely no mess. I will definitely call on this company in the future if I have any need for it again.

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I called FSM to repair a driveway and porch that were unlevel. Jeff Holbrook, the salesman came out and was great to work with. To sum it…

I called FSM to repair a driveway and porch that were unlevel. Jeff Holbrook, the salesman came out and was great to work with. To sum it up, Jeff was honest, did not over sell and explained to me what I needed to do to reach a withstanding repair and cost.Nate Pierce and Noah Wick came out to do the repair work.I have to say I do not write reviews too often, but I felt I needed to this time. Nate and Noah were great guys. Called before showing up on time and explained everything about how and what they were going to do and did it. After they left my driveway was level and sealed which just looks great. I wish all repairs were done this professionally. If you've had anybody come to your house to fix something, you know what I'm talking about.Thank you, Nate, Noah and Jeff.

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Marc was very professional and knowledgeable! Very thorough!

Marc was very professional and knowledgeable! Very thorough!

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Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. …

Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. Not only did the basement flood, it created a bow on that east wall, weakening an existing bow. No response at all from 'them' to my pleas.So I called FSM – immediate response! Greg Q assessed the situation and stood by me as we resolved things, in stages of 3 visits. Sump bucket is now properly installed, drain system improved upon, basement floor trenches and finger drains to respond to hydrostatic pressure, wall anchors installed where needed. Each repair session consisted of a team of no-nonsense, in-sync, yet very approachable and very respectful hard workers. The house was spotless when they left, inside and out. These folks are serious problem solvers. And just like that, this house finally has a no-nonsense, in-sync dry basement and a solid foundation. Thank you FSM – Team Foreman and Team, and the very responsive and supportive Office, and most definitely, Thank you Greg Q.

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Kevin was professional and highly knowledgeable!

Kevin was professional and highly knowledgeable!

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Great follow up after initial call. Inspector showed up at date and time promised, follow up later for any questions. Quote was fair and…

Great follow up after initial call. Inspector showed up at date and time promised, follow up later for any questions. Quote was fair and included things others uncharged for. Matt K., Robert W. And Elijah M. did a great job. They showed up first thing and got the job done. They went above and beyond with cleaning crawl space. They were polite and professional and when the job was done, took time to show me what they had done and explain equipment. Would use again!

Kathy Timberlake

FSM

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Jim M was great.

Jim M was great.

Daniel Korzenborn

FSM

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Mark is great to work with! His honesty, transparency, and expertise makes me feel informed and empowered in having a safe and secure…

Mark is great to work with! His honesty, transparency, and expertise makes me feel informed and empowered in having a safe and secure basement. As a new homeowner with no knowledge about basements and foundations I have come out of this experience becoming educated and confident about fixing my basement. Thank you, Mark!!

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NATHAN PIERCE & NOAH WICKENHAUSER did a fantastic job!They were very professional and courteous. Thank you for sending your A team!!

NATHAN PIERCE & NOAH WICKENHAUSER did a fantastic job!They were very professional and courteous. Thank you for sending your A team!!

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FSM came out to my home and really knocked it out of the park… everyone on the team deserves five stars in it all began with my inspector,…

FSM came out to my home and really knocked it out of the park… everyone on the team deserves five stars in it all began with my inspector, who gave me the solution that I needed to repair my home, thank you to John Weidenbach, and the rest of the crew at FSM

Marilyn Coolman

FSM

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Dave Pearso, Matt cochik, and Trevor Billinstien were the workers, did a Great Job, took the time to show me everything. Thanks for…

Dave Pearso, Matt cochik, and Trevor Billinstien were the workers, did a Great Job, took the time to show me everything. Thanks for everything. Curt Patterson . also Ben Hamilton did a follow up call and wanted to know if everything was ok, We really appreciated his follow up. and his total help with this. Great job!!Ben still is going Great work for us! every year for MaintenaceCan't say enough about Ben answers my calls every timeCurt Patterson Kalkaska, Mi

Vicki Patterson

FSM

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John Weidenbach gave me a 5 star inspection! He was awesome!

John Weidenbach gave me a 5 star inspection! He was awesome!

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Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation”…

Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation” issue but he gave me the resources to figure out my problem!! Couldn’t have asked for anything more! Exceptional service all around! 😊

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John Weidenbach was very knowledgeable, provided a great inspection, and explained basement systems. A great experience.

John Weidenbach was very knowledgeable, provided a great inspection, and explained basement systems. A great experience.

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Ben Hammock was great. Shot it to my straight & on time!

Ben Hammock was great. Shot it to my straight & on time!

Madison LaRocco

FSM

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Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this…

Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this business after we complete a few preparatory steps he recommended.

Stormy Steigenga

FSM

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Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.

Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.

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The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and…

The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and answered all my question with professionalism and courtesy. Thank you Marco, Mario, and Jordan

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We have had our house piered multiple times and each time FSM has delivered a professional, hard working, and highly qualified crew to do …

We have had our house piered multiple times and each time FSM has delivered a professional, hard working, and highly qualified crew to do the job. The last 2 times it was the great crew of Javier, Austin and Joe.. I can't begin to tell you how pleased I am with their work. We haven't had the greatest luck with contractors but that does not apply to FSM…. they have worked hard to deliver true customer satisfaction and set a very high bar for our dealings with other folks. FSM is great!

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Jason Schilt, came to inspect our home on 7/24, and arrived on time to inspect our home inside, outside, and our crawl space. We cannot…

Jason Schilt, came to inspect our home on 7/24, and arrived on time to inspect our home inside, outside, and our crawl space. We cannot have asked to receive a better inspector than Jason. He did not rush through the inspection but took his time to provide us with very thorough details with images to show what we were dealing with under the crawl space. Jason also helped us with financing, and went through pricing options as well as gave his honest professional opinion of what needs to be repaired/replaced.We had reached out to a different company prior to contacting FSM and when the individual arrived to our home he was only here at most 10 minutes and within this short few minutes without ever even going into our crawl space to see what the problem was he stated our structure and foundation both were bad, said he would need to dig up pavements along the house to knock the crawl space wall out then he would go in from there to repair anything he found. He said he also would need to replace the pavement going along our home after he was finished. He quoted us 20,000 to start this job and it took me numerous calls to get the estimate which arrived 3 weeks later. We did not hesitate to call FSM for a second opinion as we were not comfortable with the first guy from the independently owned company who quoted us 20,000. We are so thankful that FSM gave us Jason Schilt as our inspector because he genuinely cares about his job and the well being of his customers. We hope others are as blessed as we were to have Jason come to their home, he’s a very honest person and great guy to do business with! Thank you so much for everything Jason! We appreciate you and your honesty, you’re the best!Rob and Tammy C.

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Zach was professional, informative, and friendly! Thank you Zach!!

Zach was professional, informative, and friendly! Thank you Zach!!

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I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

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Brian's inspection was detailed and informative, would definitely recommend!

Brian's inspection was detailed and informative, would definitely recommend!

Nick Garofalo (gflo247)

FSM

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John Weidenbach came by and gave a 5 star inspection. He was very helpful and knowledgeable! Super professional, on time and answered all…

John Weidenbach came by and gave a 5 star inspection. He was very helpful and knowledgeable! Super professional, on time and answered all of my questions. Thanks John!!

Chelsey Seymour

FSM

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Very professional service people. On time. Conducted service in a timely manner. Very knowledgeable.

Very professional service people. On time. Conducted service in a timely manner. Very knowledgeable.

Patrick Bloedel

FSM

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Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're…

Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're very friendly and added to the job. There were a few things that needed to be moved due to the extra job, and they helped me move the items! I would highly recommend them to my friends. I felt guilty because they anticipated the job to take 1.5 hrs and due to our extreme level of problems and added work, it ended up taking them 5 hours! Top notch gentlemen to work with and represent a company! Round of applause to you both!

Michele Malecki

FSM

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I haven’t had any wok done yet but Zach Powers and Braden M, the field inspectors were professional, very personable and did an excellent…

I haven’t had any wok done yet but Zach Powers and Braden M, the field inspectors were professional, very personable and did an excellent job teaching me how problems happen and how they remedy them.

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Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew…

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew that came in to do the job were courteous, respectful of my home. They came in, got to work and knew what needed to be done. If I had questions, they answered them. They were in pretty tight quarters (all 3) and they made the best of it. Thank you so much for a job well done!! I would give them a 15!!! If you need foundation, basement waterproofing, etc., FMR is the place to call.

Roxanne Bennink

FSM

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Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best …

Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best part was the finish work. My crawl space looks amazing we are happy we chose FSM!

shauntez “Tez Dont Do It To Em” johnson

FSM

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Josh Gaddy came out checking for musty smell…. Didn't find any water since they installed a sump pump.But Josh did find mold in a crawl…

Josh Gaddy came out checking for musty smell…. Didn't find any water since they installed a sump pump.But Josh did find mold in a crawl space and coming out to spray.Thank you Josh.

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Marc is the best hands down.

Marc is the best hands down.

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I wanted to express the professional to Brent M., Certified Field Inspector from FSM. He inspection of our Apartment Build, which has a…

I wanted to express the professional to Brent M., Certified Field Inspector from FSM. He inspection of our Apartment Build, which has a water seepage, with cracks in the foundation, and seepage from the ground. After inspection, he prepared a plan/proposal, which was very reasonable. He was on time. We decided to have FSM, complete the work.Thanks, Brent.

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FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on…

FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on time and didn't leave till the job was done well. They were very professional and conscientious and did a very good job at my house. My allergies have already improved and I couldnt be happier with my decisions to pick FSM for the work. well done guys. thank you!

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JASON SCHILT was absolutely very knowledgeable and easy to talk with about our foundation issues. Jason was very thorough and explained in…

JASON SCHILT was absolutely very knowledgeable and easy to talk with about our foundation issues. Jason was very thorough and explained in lamens terms the problem, how to replace for a decent expected rate or how to repair for much less. Absolutely professional yet down to earth guy. I just would like for him to do the work to but he is just the inspector lol. Thank u Jason Schilt!

Caroline Howald

FSM

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John Weidenbach gave me 5 ⭐️ inspection. He was very trustworthy and I look forward to hiring FSM to help me with my basement.

John Weidenbach gave me 5 ⭐️ inspection. He was very trustworthy and I look forward to hiring FSM to help me with my basement.

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Excellenebt job. Thank you Dustin M Mason O Terrance b And Reuben. YOU GUYS ARE THE BEST.

Excellenebt job. Thank you Dustin M Mason O Terrance b And Reuben. YOU GUYS ARE THE BEST.

Roxanne Cadwell

FSM

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Marco M., Mario S. and Jordan R. did a really nice job waterproofing our basement. They took great care masking off the work area to keep…

Marco M., Mario S. and Jordan R. did a really nice job waterproofing our basement. They took great care masking off the work area to keep the dust down, we’re great with communicating what was happening and left a clean workspace. Thank you!

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John Weidenbach was our inspector for basement waterproofing. We had gone through numerous contractors prior that did not solve the issue,…

John Weidenbach was our inspector for basement waterproofing. We had gone through numerous contractors prior that did not solve the issue, but John went above and beyond to ensure our issue would be resolved. He was the best with communication and going the extra mile for EVERYTHING. Definitely would recommend.

Karisa Rodeghiero

FSM

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The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24…

The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24 hours of original contact after learning about the issues from the other branch.Nate and Noah were courteous and professional, and were both very apologetic about the way the other branch had treated me. They completed the job in a timely fashion and throughly cleaned up afterward. It was clear they take pride in their work and in the FSM brand.My concrete slab was sinking in a few places in my house, causing significant separation between my base boards and floor. FSM was able to stabilize my floors and move them back up to their original locations. I am very happy with the results

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Nate and Noah were the best! They went above and beyond with making our garage floor even. Thank you for taking your time to make sure…

Nate and Noah were the best! They went above and beyond with making our garage floor even. Thank you for taking your time to make sure everything was okay and explained everything throughly to ensure we felt confident!

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Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would…

Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would highly recommend them for any basement waterproofing job.

Cristy Stephens

FSM

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Logan L. Dylan E. & Devon G. We’re awesome! Very polite and professional. Kept me informed every step of the way and completed the job with …

Logan L. Dylan E. & Devon G. We’re awesome! Very polite and professional. Kept me informed every step of the way and completed the job with excellence and pride!

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SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

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Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our…

Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our friends and family.

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John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.

John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.

Kortney Surowiec

FSM

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John Weidenbach came by and gave me a 5 star inspection!

John Weidenbach came by and gave me a 5 star inspection!

Andrew Depestel

FSM

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Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet…

Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet basement. He didn’t sell me anything I didn’t need and I am very appreciative of that! I would recommend Tyler and FSM to anyone looking to get an HONEST quote.

Mark Goralewski

FSM

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Jason Schilt was great. He was very professional and explained everything thoroughly.

Jason Schilt was great. He was very professional and explained everything thoroughly.

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Luis came right when he said he would, and was very professional and knowledgeable.

Luis came right when he said he would, and was very professional and knowledgeable.

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Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect…

Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect solution, he pointed me in the right direction. Would work with this company again 100%.

Bethany Caccamo

FSM

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Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

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Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….

Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied

Gordon McIntosh

FSM

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I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all…

I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all around. I would recommend Andy to anyone I know!

Detroit Nautical Knot

FSM

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

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Nathan PierceNoah WDid an awsome job, very professional.

Nathan PierceNoah WDid an awsome job, very professional.

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Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly…

Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly recommend using FSM and hope you get to work these three gentleman.

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Jacob S, Eric B, and Hunter K were great! Professional and courteous. Thank you!

Jacob S, Eric B, and Hunter K were great! Professional and courteous. Thank you!

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Chris Hammac

Chris Hammac

Jennifer Grantham

FSM

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I had Ben H. come out and evaluate some cracks and other issues I've been noticing with my house. He was on time and even came out on a…

I had Ben H. come out and evaluate some cracks and other issues I've been noticing with my house. He was on time and even came out on a Saturday. He was easy to talk to and very professional. The company was quick and I feel extremely honest in their assessment.

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The inspection of our basement and foundations were done by Brian. He was very thorough and went out of his way to answer all of our…

The inspection of our basement and foundations were done by Brian. He was very thorough and went out of his way to answer all of our questions. Would recommend 👍🏻

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They did an amazing job on my basement. They called and let us know when they were on the way. They worked hard both days they were here…

They did an amazing job on my basement. They called and let us know when they were on the way. They worked hard both days they were here and we are very happy with the result.

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I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could…

I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could meet at a time that worked best for my family when there was a scheduling conflict. This company will get straight to the point while providing much needed information about the home. Very thankful they came and pointed out a few other issues they noticed about the home that we might want another opinion on since it something they don’t do. I’ve always hated how many companies will pressure you to decide in the moment, but this company wanted you to take time to make the financial decision. Thank you for coming out to the house and we can’t wait to get everything done.

Allison Marston

FSM

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Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I…

Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I highly recommend FSM..

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Keith Haddix was great!! He was very professional and got to the problem. If I needed to call someone again I would only ask for him to…

Keith Haddix was great!! He was very professional and got to the problem. If I needed to call someone again I would only ask for him to come out ..thank you again Keith.

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Dan was excellent. He was prompt, explained the work, and discussed options for the future. Would highly recommend.

Dan was excellent. He was prompt, explained the work, and discussed options for the future. Would highly recommend.

Michael Bradley

FSM

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Had my crawlspace insulated. Made a huge difference in temperature. No more cold rooms!All the employees were polite and helpful. Chris…

Had my crawlspace insulated. Made a huge difference in temperature. No more cold rooms!All the employees were polite and helpful. Chris Hammac in particular gave me good advice on all aspects of my basement concerns as well. I'd recommend this company to anyone needed services they provide.

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From start to finish they did an excellent job. The installation crew of Logan L., Jahmari M and Joel B were beyond great. They cleaned…

From start to finish they did an excellent job. The installation crew of Logan L., Jahmari M and Joel B were beyond great. They cleaned out and installed my crawl space encapsulation quickly and professionally. I could not be happier and will definitely recommend to others in my neighborhood!

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Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared…

Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared his recommendation using a detailed diagram he drew up on the spot. I am very impressed with his professionalism and attention to detail. I would highly recommend Marc.

Robert Connell-Sanford

FSM

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Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

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Kyle was thorough and personable. He explained everything in a way that I could understand and gave me options to stay within my budget. We …

Kyle was thorough and personable. He explained everything in a way that I could understand and gave me options to stay within my budget. We will definitely call him when we are ready to do the work.

Jennifer Carpenter

FSM

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Miguel F., Ron F., and Damon B. were professional, responsive, and courteous. They communicated well as-needed. The job looks great.

Miguel F., Ron F., and Damon B. were professional, responsive, and courteous. They communicated well as-needed. The job looks great.

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Nathan, Pierce did an amazing job!

Nathan, Pierce did an amazing job!

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Phil Pazon was very professional & did a great job of testing & performing scheduled yearly maintenance on my pump system.

Phil Pazon was very professional & did a great job of testing & performing scheduled yearly maintenance on my pump system.

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My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out …

My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out to, my quote was available that week with a clear timeline of when the project can begin.

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I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff…

I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff they should not have touched….Update the job is finished and FSM has agreed to correct the issues and came out yesterday and corrected the issues. They replaced the down spout and have placed the pipe behind the drywall as I requested. They agreed to help pay for part of the wall repair. I was always responsible for replacing the drywall and removing it. I am glad FSM has stood up and took responsibility.

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

FSM

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Brent and his team were amazing to work with, highly recommended.

Brent and his team were amazing to work with, highly recommended.

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Marc came out to quote repairing some foundation cracks for me. He was very professional and knowledgeable. He went above and beyond in…

Marc came out to quote repairing some foundation cracks for me. He was very professional and knowledgeable. He went above and beyond in explaining everything and making sure I understood their process. I will more than likely use this business for my repairs because of him.

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I have hired this company twice to deal with foundation and water issues. Extremely professional. I would recommend them to anybody. The…

I have hired this company twice to deal with foundation and water issues. Extremely professional. I would recommend them to anybody. The team of Marko, Mario, and Jordan were outstanding.

DryMich Service Map

Our Locations

Grand Rapids Office

5985 Clay Avenue SW
Grand Rapids, MI 49548

Livonia Headquarters

32985 Schoolcraft Road
Livonia, MI 48150

Rochester Hills

2817 Bond St.
Rochester Hills, MI  48309

Toledo Office

5555 Airport Hwy
Toledo, OH 43615

Traverse City Office

3805 Elmers Industrial Drive
Traverse City, MI 49685