Leave us a Review!
Award Winning Service
Recent Reviews from our Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Robert Walraven, a FSM Service Technician, arrived on time for an annual inspection of the work FSM had previously completed. To my…
Robert Walraven, a FSM Service Technician, arrived on time for an annual inspection of the work FSM had previously completed. To my surprise we found considerable water in the crawl space. The water was due to a cracked pipe in our artesian well pit allowing water to flow on top of the liner that FSM had installed. Although this was not an FSM issue, Robert modified the liner to allow the water flow to go into the tiling and on to the sump that FSM had installed. This gave me time to repair the cracked pipes without additional flooding. He then offered to come back at no additional charge and finish the annual inspection at no additional charge once the well pit repair had been completed. Very professional and very much appreciated
- 5/
- 5/
- 5/
- 5/
- 5/
Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great…
Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great attitudes, paid attention to detail, informed us of what was going on, what to expect next and how to finish the project. Nothing rattled them. They were patient, and very good at their jobs. Alex was foreman on our job and was very patient and kind. We needed that attitude and it went a long way in not making us feel in the way, or a bother to them. Thank you for that! Now let the polyfoam fun begin next. Thanks guys!
- 5/
- 5/
- 5/
- 5/
- 5/
Just had the Livonia team out for waterproofing. Collin, Alex, Erencio, and Jacob were fantastic! Very quick and polite. Made sure…
Just had the Livonia team out for waterproofing. Collin, Alex, Erencio, and Jacob were fantastic! Very quick and polite. Made sure everything was done properly as well as walked us through everything to make sure we understood and had no further questions.
- 5/
- 5/
- 5/
- 5/
- 5/
Hunter, Logan, and Kiko did a fantastic job fixing the foundation issues in my crawl space. They were professional, courteous, prompt, and…
Hunter, Logan, and Kiko did a fantastic job fixing the foundation issues in my crawl space. They were professional, courteous, prompt, and made sure I was satisfied with the work and the clean up before they left. I would definitely recommend FSM!
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.
Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian's inspection was detailed and informative, would definitely recommend!
Brian's inspection was detailed and informative, would definitely recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Will Irvine came to my home to inspect and service my FSM system. He was very helpful in explaining what he would do to service the pumps,…
Will Irvine came to my home to inspect and service my FSM system. He was very helpful in explaining what he would do to service the pumps, and retape the linings. He was professional and a pleasure to meet. I would recommend him Highly. Bill Sawczuk
- 5/
- 5/
- 5/
- 5/
- 5/
Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….
Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied
- 5/
- 5/
- 5/
- 5/
- 5/
Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my…
Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my friends and familyThanks Jason
- 5/
- 5/
- 5/
- 5/
- 5/
Project was completed when scheduled. Marco M., Noel G., John M. were the guys that completed our basement waterproofing. They were prompt, …
Project was completed when scheduled. Marco M., Noel G., John M. were the guys that completed our basement waterproofing. They were prompt, professional and hard working. They completed the job efficiently and turned out better than anticipated. Would definitely recommend their service. Before and after pictures. We had paneling up that had to be removed(reason for 2x4s).
- 5/
- 5/
- 5/
- 5/
- 5/
Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be…
Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be recommending and using this company's service.
- 5/
- 5/
- 5/
- 5/
- 5/
Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new…
Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new pump and the crock needed to be flushed. All this was happening in a house where the water and electricity and gas had been shut off as a tree had fallen on our home. He did a fabulous job and improvised using a hose and hooking up to the neighbors’ water so that the crock could get flushed. He also explained to me how these pumps work which I’ve never quite understood. He worked very efficiently and I was most impressed with him and with Foundation Systems Of Michigan.
- 5/
- 5/
- 5/
- 5/
- 5/
FSM crew Cody, Jalen, DeShawn & Reggie provided great service today while checking on my wall plates and supports. The process was…
FSM crew Cody, Jalen, DeShawn & Reggie provided great service today while checking on my wall plates and supports. The process was explained, they moved of few items respectfully and replaced when work was finished. Great job and thank you for your service!!
- 5/
- 5/
- 5/
- 5/
- 5/
Nate and Noah were the best! They went above and beyond with making our garage floor even. Thank you for taking your time to make sure…
Nate and Noah were the best! They went above and beyond with making our garage floor even. Thank you for taking your time to make sure everything was okay and explained everything throughly to ensure we felt confident!
- 5/
- 5/
- 5/
- 5/
- 5/
these guys did a great job! WOW! Justin, Tom and Nate were very thorough and I would recommend them to anyone!
these guys did a great job! WOW! Justin, Tom and Nate were very thorough and I would recommend them to anyone!
- 5/
- 5/
- 5/
- 5/
- 5/
Ben Hammock was great. Shot it to my straight & on time!
Ben Hammock was great. Shot it to my straight & on time!
- 5/
- 5/
- 5/
- 5/
- 5/
Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.
Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent experience. Courteous and professional. Highly recommend Jonah H., Bryant D., and Gabe M. Job looks fantastic J and L Frakes
Excellent experience. Courteous and professional. Highly recommend Jonah H., Bryant D., and Gabe M. Job looks fantastic J and L Frakes
- 5/
- 5/
- 5/
- 5/
- 5/
Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great…
Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great basement inspection.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason R and Jordan B did an excellent job fixing our porch. It was a quick process and well worth it!
Jason R and Jordan B did an excellent job fixing our porch. It was a quick process and well worth it!
- 5/
- 5/
- 5/
- 5/
- 5/
My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out …
My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out to, my quote was available that week with a clear timeline of when the project can begin.
- 5/
- 5/
- 5/
- 5/
- 5/
Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys
Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys
- 5/
- 5/
- 5/
- 5/
- 5/
Luis came right when he said he would, and was very professional and knowledgeable.
Luis came right when he said he would, and was very professional and knowledgeable.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason Schilt did an amazing inspection on my foundation he was on time, professional, and very thorough with the inspection
Jason Schilt did an amazing inspection on my foundation he was on time, professional, and very thorough with the inspection
- 5/
- 5/
- 5/
- 5/
- 5/
The team of Marco M., Noel G. and John M did a great job securing my basement wall with 5 wall braces on 10/24/24. They were prompt,…
The team of Marco M., Noel G. and John M did a great job securing my basement wall with 5 wall braces on 10/24/24. They were prompt, knowledgeable and courteous. Also they did a great job of cleaning up the work area and I will recommend FSM to anyone needed foundation work. Great job guys!!!
- 5/
- 5/
- 5/
- 5/
- 5/
This was my second experience with them. The first waterproofing of an industrial building works perfectly for years now. We used to have…
This was my second experience with them. The first waterproofing of an industrial building works perfectly for years now. We used to have massive floods after heavy summer rains. No more flooding! This time they did structural work to my home. They installed helical piers under a section that had no foundation. They added a beam across to support the piers and replaced rotted wood that they came across, as well. In the basement they installed waterproofing membrane and vertical steel beams along the wall. Looks good, we shall see if it stands the test of time.
- 5/
- 5/
- 5/
- 5/
- 5/
The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon…
The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon arrival, got to work and cleaned up upon completion. It was a great experience.
- 5/
- 5/
- 5/
- 5/
- 5/
From start to finish working with FSM has been excellent. Professional and approachable, always ready to answer questions and guide me…
From start to finish working with FSM has been excellent. Professional and approachable, always ready to answer questions and guide me through the whole process. Kevin who first visited explained everything succinctly and was ready with a plan and way forward from day 1. He was patient as we needed weeks to finalize details and never for one moment did I feel pressured into anything. Dustin and his team were professional and friendly when working on our house and finished in good time leaving the basement in a good state. Great experience and peace of mind for our house.
- 5/
- 5/
- 5/
- 5/
- 5/
Jonah, Logan, Bryant and Gabe did a great job installing a new beam and supports. They completed the job in one day and were friendly and…
Jonah, Logan, Bryant and Gabe did a great job installing a new beam and supports. They completed the job in one day and were friendly and professional.
- 5/
- 5/
- 5/
- 5/
- 5/
I've been working with John and he's been an absolute asset to your company. He explains things thoroughly and makes sure that you truly…
I've been working with John and he's been an absolute asset to your company. He explains things thoroughly and makes sure that you truly understand what's happening with your home. He's prompt with replies quickly, which helps so much during a stressful time. The flexibility and kindness that I've experienced is top class.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian was very knowledgeable, quick and professional
Brian was very knowledgeable, quick and professional
- 5/
- 5/
- 5/
- 5/
- 5/
OMG!!!! Thank you, Jacob S, Martin H, Dewayne L Alex K & Rich Z. These guys took care of business. They saw my concerns about…
OMG!!!! Thank you, Jacob S, Martin H, Dewayne L Alex K & Rich Z. These guys took care of business. They saw my concerns about the previous work and jumped right into action to explain what was going and what needed to be done. i was so impressed with this team. They took their time to explore the entire area that needed repaired and provided details of what would need to be done. Thank you, guys, for everything, its very rare to find work crews who are dedicated and honest!
- 5/
- 5/
- 5/
- 5/
- 5/
Andy Hess was upfront with all cost and services
Andy Hess was upfront with all cost and services
- 5/
- 5/
- 5/
- 5/
- 5/
Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from…
Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from Jordan while explaining the process. He answered all of our questions while at the same time being professional, courteous, and easy to speak with. Great job Jordan! Keep up the great work!Sincerely,Harold and Mary Brown
- 5/
- 5/
- 5/
- 5/
- 5/
Just had our basement inspection and had a leak caused by another contractor. Phil P. and Jason R did a fantastic job–Changed pipes,…
Just had our basement inspection and had a leak caused by another contractor. Phil P. and Jason R did a fantastic job–Changed pipes, sprayed foam insulation. No more leaks and everything is in working order.
- 5/
- 5/
- 5/
- 5/
- 5/
My sale person Rock and Roll Joe did a great job with the presentation very knowledgeable and insightful. I'm very impressed and interested …
My sale person Rock and Roll Joe did a great job with the presentation very knowledgeable and insightful. I'm very impressed and interested in having the services on the house.
- 5/
- 5/
- 5/
- 5/
- 5/
Tim, Sid, and Dylan did an amazing job on our basement fix. Everything was done in a reasonable time and the work was done well. I would…
Tim, Sid, and Dylan did an amazing job on our basement fix. Everything was done in a reasonable time and the work was done well. I would totally 10/10 recommend them to anyone looking for basement waterproofing work.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob S, Eric B, and Hunter K were great! Professional and courteous. Thank you!
Jacob S, Eric B, and Hunter K were great! Professional and courteous. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Joe was cool guy very informative and extremely professional, going to do a project but have to see how to proceed, let him know by Monday
Joe was cool guy very informative and extremely professional, going to do a project but have to see how to proceed, let him know by Monday
- 5/
- 5/
- 5/
- 5/
- 5/
FDM team of Austin,Devon and Corrigon were hard working . Showed up on time and were very respectful. After the job was completed I…
FDM team of Austin,Devon and Corrigon were hard working . Showed up on time and were very respectful. After the job was completed I scheduled another company to clean my furnace ducks and they were impressed with the job that FSM did. That says a lot that another company approves and made me happy to have chosen FSM to do the work
- 5/
- 5/
- 5/
- 5/
- 5/
We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers,…
We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM for any of your foundation work!
- 5/
- 5/
- 5/
- 5/
- 5/
Good job completed by Tim J., Dylan G., Sid S. and Cameron B.
Good job completed by Tim J., Dylan G., Sid S. and Cameron B.
- 5/
- 5/
- 5/
- 5/
- 5/
The FSM team did a great job of installing AquaStop WallSeal in our basement and attaching it to our sump pump system. Jacob Se, Martin H,…
The FSM team did a great job of installing AquaStop WallSeal in our basement and attaching it to our sump pump system. Jacob Se, Martin H, Decovon S, Alex K and DeWayne L were competent and friendly. They walked us through what they were going to do and even put back our dryer without us asking.
- 5/
- 5/
- 5/
- 5/
- 5/
From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this…
From the time Nate did the inspection and quote to the time Timmy, Kody, and Sylvester completed the work, I was totally sold on this company. These are some really hard workers and I applaud them. Everyone I worked with on this job was personable and customer service oriented. So happy with the job they did. Let it Rain!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Marco M, Mario S, and Jordan R did a great job. Very professional. Job was done in a timely manner and clean up after was great.
Marco M, Mario S, and Jordan R did a great job. Very professional. Job was done in a timely manner and clean up after was great.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe Grech was extremely informative and passionate about my project.
Joe Grech was extremely informative and passionate about my project.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe isTHE BEST!!! I'm a contractor for the owner and Joe taught me things that I didn't even know about the foundation of this lake house…
Joe isTHE BEST!!! I'm a contractor for the owner and Joe taught me things that I didn't even know about the foundation of this lake house his videos were very informative on how you compact dirt to lift up concrete it was freaking amazing and Joe is so approachable he's making me think that I should work for you guys! We're getting the work done we're finding out what our dates are next week you need to keep this guy
- 5/
- 5/
- 5/
- 5/
- 5/
Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! …
Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! Would highly recommend him to friends and family!
- 5/
- 5/
- 5/
- 5/
- 5/
FSM did a wall stabilization project in my basement today. Jonah H., Logan D. and Bryant D. were the FSM crew that did the work. They…
FSM did a wall stabilization project in my basement today. Jonah H., Logan D. and Bryant D. were the FSM crew that did the work. They installed galvanized steel braces. They did all the work in a few hours, protected the items in my basement and cleaned up afterwards. They did a great job! Thanks!
- 5/
- 5/
- 5/
- 5/
- 5/
Yeah I think Joe is a very nice guy did a great job and showing me everything that was involved and probably going to have the job done…
Yeah I think Joe is a very nice guy did a great job and showing me everything that was involved and probably going to have the job done soon.
- 5/
- 5/
- 5/
- 5/
- 5/
Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your…
Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your company everything went very well. I’m very proud to have this young man work on my crawlspace. He is a very very valuable employee thank you very much for everything and the service they just provide for us.
- 5/
- 5/
- 5/
- 5/
- 5/
Did a great job, very responsive and easy to work with. Appreciated Tyler and Dale and their crew working hard.
Did a great job, very responsive and easy to work with. Appreciated Tyler and Dale and their crew working hard.
- 5/
- 5/
- 5/
- 5/
- 5/
John Weidenbach gave me a 5 star inspection! He was awesome!
John Weidenbach gave me a 5 star inspection! He was awesome!
- 5/
- 5/
- 5/
- 5/
- 5/
Kevin Whims was thorough and very helpful!
Kevin Whims was thorough and very helpful!
- 5/
- 5/
- 5/
- 5/
- 5/
I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all…
I had Andy Hess out to my house to look at my basement. He was extremely knowledgeable about what was happening and very helpful all around. I would recommend Andy to anyone I know!
- 5/
- 5/
- 5/
- 5/
- 5/
I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on…
I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on her basement and when Brian gave me the cost, it was a little lower and what sold me is the lifetime warranty on the home. David and his crew came out early on a Monday (Dom & Matt) and did a fantastic job making sure the dust from removal of the cement was taken care of and cleaned up afterwards. I noticed the musty smell which was causing mold was taken care of. After 2 inspections by my city, they returned on a Friday to cement the trench. (Eric instead of Matt this time.). They did a great job again carrying all the buckets of cement and again a great clean up job. I’ve already passed along their info because of the great job done by all 5 of them. Brian was very helpful with answering all my questions before, during and at the end of the job.
- 5/
- 5/
- 5/
- 5/
- 5/
The annual foundation inspection by Justin Emond again exceeded my expectations. He was professional, thorough and very knowledgeable. This …
The annual foundation inspection by Justin Emond again exceeded my expectations. He was professional, thorough and very knowledgeable. This was his second visit to my home to adjust the foundation system installed a year ago. I very much appreciate his follow-up and information. Thank you Justin.
- 5/
- 5/
- 5/
- 5/
- 5/
I found Quentin Havlik to be very thorough and knowlegable about the steps and procedures for our job. He talked about all the…
I found Quentin Havlik to be very thorough and knowlegable about the steps and procedures for our job. He talked about all the possibilities we might want and put togeather a proposal we could select from. We needed help with our moisture problems in every part of the basement. Thank you Quentin and FSM. Geat work getting us started.
- 5/
- 5/
- 5/
- 5/
- 5/
Great company. Good service. Respectful and reliable.
Great company. Good service. Respectful and reliable.
- 5/
- 5/
- 5/
- 5/
- 5/
Marc was very professional and knowledgeable! Very thorough!
Marc was very professional and knowledgeable! Very thorough!
- 5/
- 5/
- 5/
- 5/
- 5/
This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and…
This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and very respectful. They answered all my concerns and questions that I asked them.I would highly recommend them. Very satisfied with their work
- 5/
- 5/
- 5/
- 5/
- 5/
Joe was VERY informative and detailed about my basement. Thorough explainations and is very passionate about this. Would definitely…
Joe was VERY informative and detailed about my basement. Thorough explainations and is very passionate about this. Would definitely recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Awesome job!!! Justin was a great!
Awesome job!!! Justin was a great!
- 5/
- 5/
- 5/
- 5/
- 5/
Highly recommended. The crew,was timely and very efficient, you could see they worked well together as a team. Every contact we had were…
Highly recommended. The crew,was timely and very efficient, you could see they worked well together as a team. Every contact we had were very efficient and helpful and very friendly. The final work was so satisfying. What a transformation to our crawlspace. Thank you, FSM Jo and Charlie Van Horn
- 5/
- 5/
- 5/
- 5/
- 5/
Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go …
Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go with it he knew everything he was fast and at the same made sure I understand everything..that man can run that business by himself n I can't wat for him to start on my project
- 5/
- 5/
- 5/
- 5/
- 5/
Marco M., Mario S. and Jordan R. did a really nice job waterproofing our basement. They took great care masking off the work area to keep…
Marco M., Mario S. and Jordan R. did a really nice job waterproofing our basement. They took great care masking off the work area to keep the dust down, we’re great with communicating what was happening and left a clean workspace. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
From the sales rep to the installers, everything was wonderful. They did a very good job and very professional Jonah Hamilton, Logan Dean,…
From the sales rep to the installers, everything was wonderful. They did a very good job and very professional Jonah Hamilton, Logan Dean, Bryant Dozier, Kiko Hartley We’re super nice installers and did a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…
i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen
- 5/
- 5/
- 5/
- 5/
- 5/
As usual FSM’s team is always on point with the follow up maintenance inspections on my basement. My basement has had no water…
As usual FSM’s team is always on point with the follow up maintenance inspections on my basement. My basement has had no water infiltration since they completed the waterproofing back in 2020. Dan came out today reviewed some options with me that I had questions on which helped me out tremendously!
- 5/
- 5/
- 5/
- 5/
- 5/
Excellenebt job. Thank you Dustin M Mason O Terrance b And Reuben. YOU GUYS ARE THE BEST.
Excellenebt job. Thank you Dustin M Mason O Terrance b And Reuben. YOU GUYS ARE THE BEST.
- 5/
- 5/
- 5/
- 5/
- 5/
John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.
John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.
- 5/
- 5/
- 5/
- 5/
- 5/
Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable…
Awesome call back time for a problem,showed up on time and problem solved quickly. Josh G. is an asset to FSM and a knowledgeable representative of a company that strives to help the customer in all facets of basement problems.Paul D.Smith
- 5/
- 5/
- 5/
- 5/
- 5/
Nathan Pierce and Noah W did a greatest job, informed of of all changes. They were very kind and professional. Thank you
Nathan Pierce and Noah W did a greatest job, informed of of all changes. They were very kind and professional. Thank you
- 5/
- 5/
- 5/
- 5/
- 5/
Joe does a great job explaining the project. Great attention to detail and transparent with all work. Made it very easy to work with FSM
Joe does a great job explaining the project. Great attention to detail and transparent with all work. Made it very easy to work with FSM
- 5/
- 5/
- 5/
- 5/
- 5/
He was great took the extra time to explain everything to us. Walked us through everything that he found and noticed. Explained why he…
He was great took the extra time to explain everything to us. Walked us through everything that he found and noticed. Explained why he recommended what he did for the repairs on our home. Overall, a great guy great service.
- 5/
- 5/
- 5/
- 5/
- 5/
Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I…
Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I highly recommend FSM..
- 5/
- 5/
- 5/
- 5/
- 5/
Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for …
Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for the situation. They are professional and cordial workers.
- 5/
- 5/
- 5/
- 5/
- 5/
Chad was timely and professional. He explained clearly what the issue was and was able to resolve it. Thank you Chad!
Chad was timely and professional. He explained clearly what the issue was and was able to resolve it. Thank you Chad!
- 5/
- 5/
- 5/
- 5/
- 5/
Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this….
Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this. He took the time to explain everything he did as he went and exactly why he was doing it. We are new owners and the floor had apparently been slowly sinking for many years. They were able to bring it back to almost normal, which amazed us! Both Nathan and Noah were very impressive, and when they left there was absolutely no mess. I will definitely call on this company in the future if I have any need for it again.
- 5/
- 5/
- 5/
- 5/
- 5/
The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…
The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.
- 5/
- 5/
- 5/
- 5/
- 5/
We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not…
We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not holding up well. (Our basement continues to smell musty sometimes.) We really liked the ability to schedule the appointment online and couldn't have asked for a better consultation with Keenan. We've been very pleased with the correspondences ahead of the work such as receiving the plans and permits. It's a lot of money to drop on something that isn't vital at the moment, but fully trust that these guys will get it done right and stand by their work.
- 5/
- 5/
- 5/
- 5/
- 5/
Joe explained everything to me in a very professional and thorough manner. I now completely understand what the problem is and how to…
Joe explained everything to me in a very professional and thorough manner. I now completely understand what the problem is and how to correct it.
- 5/
- 5/
- 5/
- 5/
- 5/
Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I…
Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I expected This is the 2nd time using FSM The fist out of the Traverse City office. By sure the best Highly recommend
- 5/
- 5/
- 5/
- 5/
- 5/
Jason was on time and quickly provided your estimate and explained all procedures .
Jason was on time and quickly provided your estimate and explained all procedures .
- 5/
- 5/
- 5/
- 5/
- 5/
I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and…
I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and was extremely knowledgeable and able to teach me a few things about my house.
- 5/
- 5/
- 5/
- 5/
- 5/
Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement
Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement
- 5/
- 5/
- 5/
- 5/
- 5/
These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely….
These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely. Thank you to, Miguel A,Luis S., & Garrson G. Thank you
- 5/
- 5/
- 5/
- 5/
- 5/
Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.
Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.
- 5/
- 5/
- 5/
- 5/
- 5/
We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers,…
We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. I would highly recommend FSM for any of your foundation work!
- 5/
- 5/
- 5/
- 5/
- 5/
Quick reasonable helpful and thorough! Gereald was great and very efficient can’t thank him enough!!
Quick reasonable helpful and thorough! Gereald was great and very efficient can’t thank him enough!!
- 5/
- 5/
- 5/
- 5/
- 5/
Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.
Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.
- 5/
- 5/
- 5/
- 5/
- 5/
DeCovon and his team (Dewayne and Darius) were amazing! It was thought to be a quick job, but they ran into unseen issues after the floor…
DeCovon and his team (Dewayne and Darius) were amazing! It was thought to be a quick job, but they ran into unseen issues after the floor came up. They fixed everything over the next two days making sure the job was done 100% right. Now we have a professional system and the piece of mind that our basement will be dry. If you are considering this company for your home, stop the search and choose FSM Livonia now!
- 5/
- 5/
- 5/
- 5/
- 5/
Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and…
Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and detailed solution to the moisture issues I’m having. He used some state of the art tools to collect the necessary data to provide me with a few options to choose from. He was super friendly and didn’t “push” his products or services. I would highly recommend FSM for your basement needs.
- 5/
- 5/
- 5/
- 5/
- 5/
Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing…
Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing business with FSM of traverse city.
- 5/
- 5/
- 5/
- 5/
- 5/
I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing…
I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing the inspection. 5 Star Service!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me…
I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me informed throughout the process of the progress they were making, showing me and explaining exactly what they were doing. When a change was made to the original contract, it was discussed with me, and I received a prompt call back first thing in the next morning, agreeing on a credit to my account. The worksite was all clean when they left. Job well done!
- 5/
- 5/
- 5/
- 5/
- 5/
FSM representative Don was professional and thorough and took extra time to explain everything to me
FSM representative Don was professional and thorough and took extra time to explain everything to me
- 5/
- 5/
- 5/
- 5/
- 5/
Mark D, Dan S, Riley G, Jake K, and Aaron R could not have been more professional. A detailed quote, clearly described deliverables and a…
Mark D, Dan S, Riley G, Jake K, and Aaron R could not have been more professional. A detailed quote, clearly described deliverables and a very competitive price got my attention. But it was the installation process, daily debriefs and progress reports that earned my respect for this team. Exceptional craftsmanship and a finished product that exceeded my expectations.
- 5/
- 5/
- 5/
- 5/
- 5/
Sales men was quite knowledgeable.
Sales men was quite knowledgeable.
