Foundation Systems of Michigan is now Groundworks!

• 5/
• 5/
• 5/
• 5/
• 5/

Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Nicole Pritts

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation”…

Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation” issue but he gave me the resources to figure out my problem!! Couldn’t have asked for anything more! Exceptional service all around! 😊

Emily B.

View Review

See full review

• 4/
• 4/
• 4/
• 4/
• 4/

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative…

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative at that time, that I would never have a water problem again. I contacted FSM immediately. A few days later, I met Justin {representative)who was very proficient & knowledgeable about my water problem. He explained and offer solutions. I had to remove & replace drywall, molding, repaint, buy more carpet padding plus have it dried & stretched…$$$ I was furious with the Manager from FSM, he didn't offer to pay for any of the repairs. Justin's effort in helping me made a huge difference. It took 2 visit to complete the work. This is how a company should service their customers!

Rhonda Elliott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

Heidi Denlinger

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to…

Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to service,

Ernest Yoder

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Daryl, Alex, and Josh did a great job with the installation. They were neat, courteous, and did great work.

Daryl, Alex, and Josh did a great job with the installation. They were neat, courteous, and did great work.

Marc Schins

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and …

Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and adjusted two support beams and I could 'feel' the difference right away. I'm so impressed, I decided to have them back to support another section. Smart investment!

Bill Chesnic

View Review

See full review

The instalation team was on time and explained everything in detail. I was told by the office it would take 2 days for the instalation but…

The instalation team was on time and explained everything in detail. I was told by the office it would take 2 days for the instalation but when the team got here they told me it possibly would only take a day. They were quick and made sure clean up was better then when they got here.

• 5/
• 5/
• 5/
• 5/
• 5/

We had a foundation leak for years. We had Foundation System of Michigan do our work. We were very pleased with the end result. To never…

We had a foundation leak for years. We had Foundation System of Michigan do our work. We were very pleased with the end result. To never have water in the basement is such a relief. Jalen was the supervisor of his crew. They were Deshawn, Nick S. and Reggie. Jalen was very polite and apologetic for the small crews he had and for the length of time it took to complete the job. But it was a job well done. Thanks guys.

Tony Ricketts

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason was very helpful and really took care of my problem! He has a lot of knowledge about all of this! Thank you Jason for everything!!!

Jason was very helpful and really took care of my problem! He has a lot of knowledge about all of this! Thank you Jason for everything!!!

Lori Cichowski

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Justin did a thorough job with our amusing inspection. On time, explained everything, worked neat and clean.

Justin did a thorough job with our amusing inspection. On time, explained everything, worked neat and clean.

Ron Coucke

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Ben Hammock was great. Shot it to my straight & on time!

Ben Hammock was great. Shot it to my straight & on time!

Madison LaRocco

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and…

Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and knowledgeable. Cannot recommend him enough.

Danielle Librandi

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

10/10 job Jason and Chad did a wonderful job on my parents driveway couldn’t ask for anything different

10/10 job Jason and Chad did a wonderful job on my parents driveway couldn’t ask for anything different

Casey Gage

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John and Dylan were exceptionally professional and helpful throughout the entire profiling process. Excellent experience throughout. We…

John and Dylan were exceptionally professional and helpful throughout the entire profiling process. Excellent experience throughout. We have scheduled the work, and we are looking forward to getting the job done very soon. Thank you!

David Regelbrugge

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Marco and his team were friendly and got things done quick! We’re pleased with how things turned out

Marco and his team were friendly and got things done quick! We’re pleased with how things turned out

Nicole Talaga

View Review

See full review

Tim, Sid and Alex were professional and thorough. They did a great job completing my crawl space encapsulation. I highly recommend them and …

Tim, Sid and Alex were professional and thorough. They did a great job completing my crawl space encapsulation. I highly recommend them and FSM.

• 5/
• 5/
• 5/
• 5/
• 5/

We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our…

We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our crawl spaces! He did an excellent job crawling under our house! Wish we could see him again! He is a excellent FSM reprehensive!

Bob Madison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out …

My rep was Kevin Whims, he was on time, knowledgeable and explained my options throughly. FSM was the most responsive company I reached out to, my quote was available that week with a clear timeline of when the project can begin.

Jordan Murray

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

View Review

See full review