Lake City

• 5/
• 5/
• 5/
• 5/
• 5/

When we had FSM do the basement at our house in Warren, Brian Maike and his team were outstanding. I wish everyone I did business with was…

When we had FSM do the basement at our house in Warren, Brian Maike and his team were outstanding. I wish everyone I did business with was as polite and professional. When the city inspector came out, he told me: “I will inspect the work because it’s my job. But from experience I can tell you before I begin FSM has done everything as it should be done.” He took me through the inspection and the key points that substantiated his claim. When my daughter was recently considering the purchase of a home, her realtor pointed out FSM had waterproofed the basement. That was a contributing factor in her decision to purchase the home.

Rick Lane

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! …

Shane did an amazing job explaining everything during our recent inspection. He was professional, courteous, and extremely knowledgeable! Would highly recommend him to friends and family!

Chuck Leach

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

Muhammad Abbas

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Joe was cool guy very informative and extremely professional, going to do a project but have to see how to proceed, let him know by Monday

Joe was cool guy very informative and extremely professional, going to do a project but have to see how to proceed, let him know by Monday

John Jackson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They…

We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They met with us to discuss our concerns and needs so they could be sure the completed job met our expectations. We were given explanations throughout the process so that we understood what they were accomplishing. They invited us to watch the work and take photos or videos if we wanted. These guys really understand the work they are doing and accomplish their task with respect for the property. They had great attention to detail and did their work effectively and efficiently. We will need to have our driveway leveled next year and will not only call FSM, but will request Jayden and Carter do the work.

Carol Read

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great follow up after initial call. Inspector showed up at date and time promised, follow up later for any questions. Quote was fair and…

Great follow up after initial call. Inspector showed up at date and time promised, follow up later for any questions. Quote was fair and included things others uncharged for. Matt K., Robert W. And Elijah M. did a great job. They showed up first thing and got the job done. They went above and beyond with cleaning crawl space. They were polite and professional and when the job was done, took time to show me what they had done and explain equipment. Would use again!

Kathy Timberlake

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Thank you Mark Dunbar for being honest! I would highly recommend you and your company. It's rare to find someone who's is honest these days….

Thank you Mark Dunbar for being honest! I would highly recommend you and your company. It's rare to find someone who's is honest these days. After Mark's inspection he determined that I had a gray water plumbing leak and a crawl space cover leaking but no need for his services. Which is amazing compared to the competition Ayers Basement that tried to sell 57K worth of service.Mark won't sell you what you don't need I highly recommend you ask for him by name. I will be contacting Mark for some under pin foundation work in the spring.Thank you for your honesty!Andre

Andre' Benoit

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior …

The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior H. I would reccomend these 5 men to work on your house they work well together.

Pamela Chandler

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason was the best salesman we’ve had in a long time. Very honest and he made us feel comfortable. Signed contract without any hesitation. …

Jason was the best salesman we’ve had in a long time. Very honest and he made us feel comfortable. Signed contract without any hesitation. Can’t wait to start on our project.

Jessica Martin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

FSM workers Jonah H., Bryant D., and Logan D. were polite, respectful of my home, communicated the process and diligent in their work.

FSM workers Jonah H., Bryant D., and Logan D. were polite, respectful of my home, communicated the process and diligent in their work.

Christopher Camp

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Quick reasonable helpful and thorough! Gereald was great and very efficient can’t thank him enough!!

Quick reasonable helpful and thorough! Gereald was great and very efficient can’t thank him enough!!

Erica Ison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Today was the 2nd year inspection of the basement (water) repair work by FSM. I was pleased with their representative Joshua Gaddy and…

Today was the 2nd year inspection of the basement (water) repair work by FSM. I was pleased with their representative Joshua Gaddy and found him to be amiable and very knowledgeable. After the usual inspection he was kind enough to check my homes foundation and reported "found no problems".

Margaret Crowe

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

From start to finish the sales team and crew were professional. John was good with explaining what was needed to help keep my basement nice …

From start to finish the sales team and crew were professional. John was good with explaining what was needed to help keep my basement nice and dry. Marco M, Noel G, and John M got the job done quickly and efficiently.

Elizabeth Renner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by…

I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by addressing additional issues. The final result looks amazing, and I couldn't be happier with the service provided. Highly recommend!

Anonymous Author

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!

Jason Noel

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

NATHAN PIERCE & NOAH WICKENHAUSER did a fantastic job!They were very professional and courteous. Thank you for sending your A team!!

NATHAN PIERCE & NOAH WICKENHAUSER did a fantastic job!They were very professional and courteous. Thank you for sending your A team!!

Paula Davis

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Nathan Pierce and Noah W did a greatest job, informed of of all changes. They were very kind and professional. Thank you

Nathan Pierce and Noah W did a greatest job, informed of of all changes. They were very kind and professional. Thank you

Cindy Machir-lansky

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

James was excellent and very knowledgeable and helpful. Took great care of me.

James was excellent and very knowledgeable and helpful. Took great care of me.

Lisa Wafer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and …

Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and adjusted two support beams and I could 'feel' the difference right away. I'm so impressed, I decided to have them back to support another section. Smart investment!

Bill Chesnic

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

View Review

See full review