Rhodes

• 5/
• 5/
• 5/
• 5/
• 5/

Miguel and Yasmany from the Livonia location, serviced my crawlspace which is accessed inside my house, by installing new sump pumps and…

Miguel and Yasmany from the Livonia location, serviced my crawlspace which is accessed inside my house, by installing new sump pumps and efficient drainage. Which was very nasty muddy job. Not only did they do an excellent job with the instalation they were very professional and especially neat considering the conditions they had to work in. These two guys are a definite asset to FSM , A GROUNDWORKS Company!

Reginald Whitlow

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!

Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!

Jessica Clingerman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

Rachel I

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I have been very impressed with FSM for my foundation needs. Carter S. and Jamont Y-D were efficient, prompt and courteous. Respectful of…

I have been very impressed with FSM for my foundation needs. Carter S. and Jamont Y-D were efficient, prompt and courteous. Respectful of my property. They explained the process thoroughly and did a final walk-through ensuring my satisfaction with the job. Jordan P. was great when he came to inspect and provide recommendations for my foundation. Answered my questions and provided detailed instructions regarding preparation of my patio for the work. Definitely recommend FSM for foundation needs.

nan Demott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

m not sure where to start. Our project was big. Tons of water issues with all the snow melt and rain. We have only lived in the house for a …

m not sure where to start. Our project was big. Tons of water issues with all the snow melt and rain. We have only lived in the house for a year. Reached out to FSM and had a great experience with Adam. Came out the same day and gave us a quote. He didn't pressure us and was straight forward. Fast forward to a week ago. Junior and his team came out and from the beginning I knew we would be taken care of. He walked us through everything. The process, the products, he answered any questions we had and went above and beyond. The entire time they were here they never stopped going above and beyond. They worked their butts off everyday they were here and some days put in well over 12 hours to get it done. Junior made sure to keep us in the loop and managed his team to where things were clean throughout the job. Everything was planned throughout the project day by day and I cant tell you the relief I felt after weeks of uncertainty. I cannot talk this team up enough. We consider them good friends after this experience and if you consider another company I would tell you to SERIOUSLY reconsider. Thank you FSM and a HUGE thanks to Junior, Trent, Chase!!! You guys are the real deal!!

Ashley Sykes

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. …

Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. Not only did the basement flood, it created a bow on that east wall, weakening an existing bow. No response at all from 'them' to my pleas.So I called FSM – immediate response! Greg Q assessed the situation and stood by me as we resolved things, in stages of 3 visits. Sump bucket is now properly installed, drain system improved upon, basement floor trenches and finger drains to respond to hydrostatic pressure, wall anchors installed where needed. Each repair session consisted of a team of no-nonsense, in-sync, yet very approachable and very respectful hard workers. The house was spotless when they left, inside and out. These folks are serious problem solvers. And just like that, this house finally has a no-nonsense, in-sync dry basement and a solid foundation. Thank you FSM – Team Foreman and Team, and the very responsive and supportive Office, and most definitely, Thank you Greg Q.

MF B

View Review

See full review

• 4/
• 4/
• 4/
• 4/
• 4/

Keith Boyer was very good at coming in and keeping me up to date with process and polite.

Keith Boyer was very good at coming in and keeping me up to date with process and polite.

Kai Franklew

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing…

I highly recommend Will Irvine, Master Service Technician, for yearly maintenance check. Professional, polite and very thorough in doing the inspection. 5 Star Service!!!!

Gail Fabian

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Very happy with my experience with FSM. Rich Z, Jacob S, Martin H, Decovon S, and Alex K were very courteous and professional. They…

Very happy with my experience with FSM. Rich Z, Jacob S, Martin H, Decovon S, and Alex K were very courteous and professional. They walked me thru before and after the job explaining what they did. They also keep the dust to a minimum, thank you guys.

Barb Thomas

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our…

Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our friends and family.

Kelly Garrison

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Scott Lukowski was very helpful and professional when discussing our basement water problems.

Scott Lukowski was very helpful and professional when discussing our basement water problems.

Ian Parks

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit…

FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit hesitant due to the potential disruption, but we knew it would add great value to our home. From the start, we had a wonderful experience. Brian provided our quote and thoroughly explained the entire process, putting our minds at ease. The team also handled all necessary permits, ensuring everything was done by the book. The execution team, led by Alex, was exceptional. Alex and his crew demonstrated outstanding work ethic, kept us informed at every stage, and were very careful to keep the premises clean. They truly went above and beyond, even taking extra care with cleaning up afterward. I'm typically not the kind of person who writes reviews, but given the scale and investment of this project—and the excellent job FSM did—I felt it was important to share my experience. I hope this review helps others in making their decision. I highly recommend FSM for your waterproofing needs.

SAMBATH KUMAR

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Daniel S, Riley G. And Jacob K did the installation of dry basement work at our home. They were pleasant, efficient and detailed. Truly…

Daniel S, Riley G. And Jacob K did the installation of dry basement work at our home. They were pleasant, efficient and detailed. Truly appreciate their work!

Marilyn Neil

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement…

I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement waterproofing & sump pump, the project manager and entire office and team were greatly communicative and simply awesome to work with. They did a meticulous job; huge lifesaving transformation. Install was completed during extreme cold and snow conditions. No water issues at all after the deep freeze melted. My sister recommended them, and I went with them based on the great work they did on her house, and their outstanding reputation. Thanks to Terrell, Terrell Jr. and Tyler, plus David, no longer have to worry about water issues. Top notch company and team, highly recommend. If you are in need, definitely put them on your estimate list. FSM is high quality, no nonsense.

Donna Courage

View Review

See full review

Tim, Sid and Alex were professional and thorough. They did a great job completing my crawl space encapsulation. I highly recommend them and …

Tim, Sid and Alex were professional and thorough. They did a great job completing my crawl space encapsulation. I highly recommend them and FSM.

• 5/
• 5/
• 5/
• 5/
• 5/

Would highly recommend using them. James Nesbitt was very knowledgeable and helpful in his assessment and price quote. The crew that came…

Would highly recommend using them. James Nesbitt was very knowledgeable and helpful in his assessment and price quote. The crew that came out to do the job was amazing. Very hard workers, prompt (actually early the second day), friendly and respectful, and kept a VERY clean job site.

George Falkowski

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bryant's crew of Branbon, Jarred and Crabe arrived on time, went to work. Bryant explained what they were going to do. The job was done…

Bryant's crew of Branbon, Jarred and Crabe arrived on time, went to work. Bryant explained what they were going to do. The job was done efficiently, they finished ahead of schedule, cleaned up the area. We did a walk through with Bryant who explained everything. I was totally satisfied with the entire process.

James Burns

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

CARTER S & WILL H. went about and beyond on my garage project. Thank you. Great communication. Very polite and had answered all my…

CARTER S & WILL H. went about and beyond on my garage project. Thank you. Great communication. Very polite and had answered all my questions.

Dean Scharphorn

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your…

Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your company everything went very well. I’m very proud to have this young man work on my crawlspace. He is a very very valuable employee thank you very much for everything and the service they just provide for us.

Frank Caravello

View Review

See full review

Tim came in for our annual service and helped button up a few things that came up. He was great with communication and punctuality.

Tim came in for our annual service and helped button up a few things that came up. He was great with communication and punctuality.