Hope

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Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and…

Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and expertly formulated a plan. Explained to me what was wrong and what products were best to use to fix the problem. I was able to be placed on the work calendar much sooner than I anticipated. On the service date, foreman Matt K. outlined again the plan for installation of the beam and jacks required to fix our sagging floor. He answered a couple of my questions in clear terms that I could understand. Crew members Xavier T. and Tommy D. were friendly but very professional and highly efficient in their work flow. Matt K called the morning of just to ensure correct service time but FSM uses a texting system to update the customer of everything on the service date. When they’re leaving the shop, when they’ve arrived at the property. Worked flawlessly. All of it exceeded expectations!

Edward Lemieur

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We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and…

We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and readily returned phoned questions several times before the work was done. The experienced, professional team of Marco M, Mario S and Noel G carried through. Even with some adjustments there was no delay, while they carefully took time to explain to us each step of the process. Our basement was in good hands with these impressive craftsmen.

Sarah J.

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Marc came out to quote repairing some foundation cracks for me. He was very professional and knowledgeable. He went above and beyond in…

Marc came out to quote repairing some foundation cracks for me. He was very professional and knowledgeable. He went above and beyond in explaining everything and making sure I understood their process. I will more than likely use this business for my repairs because of him.

Joe Bianchi

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We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional…

We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional and personable, and most importantly, cleaned up everything. We will use this company again if something arises.

Kay Mugford

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I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work….

I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work. Kudos to Jakob W., Austin H., and Denzel K.. They went above and beyond!

abem-ictf

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Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Katherine Vailliencourt

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Thank You Carter S. and Will H. You went above and beyond to fix our garage. Thank you for all the updates you gave us throughout the day…

Thank You Carter S. and Will H. You went above and beyond to fix our garage. Thank you for all the updates you gave us throughout the day while did the job. Before and after pictures. Thank you again

Ronda Scharphorn

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Austin West came out to my house assessed the situation and was extremely helpful in making sure I understood the issue and how to proceed…

Austin West came out to my house assessed the situation and was extremely helpful in making sure I understood the issue and how to proceed with repairs. Very knowledgeable of the work that he recommended and I came away with a better understanding of the actual issue at hand. Great job!!!

Gmoney 124

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John came to my house to perform the yearly maintenance on the sump pumps and to ensure that the work completed three years ago is still in …

John came to my house to perform the yearly maintenance on the sump pumps and to ensure that the work completed three years ago is still in good condition. Everything checked out well. He was very respectful, professional, and thorough during the visit. I’m very happy that I chose this company for my basement waterproofing. Hopefully everything continues to work well for many years, but it’s reassuring to know they maintain the same level of professionalism if anything ever needs attention in the future.

Amilcar Rodriguez

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Luis, German and Carlos did amazing work. Fast, efficient, respectful and cleaned up everything.would highly recommend them.

Luis, German and Carlos did amazing work. Fast, efficient, respectful and cleaned up everything.would highly recommend them.

Betty Zaleski

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Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect…

Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect solution, he pointed me in the right direction. Would work with this company again 100%.

Bethany Caccamo

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Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings….

Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings. We booked our service and he as well as the team were able to get us scheduled in a timely and efficient manner. I am looking forward to the completion of our project and would highly recommend him and the service. Best customer service I have had in a very long time.

Jacqueline Horrocks

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Dan just did my yearly inspection and he was very professional, prompt and thoughtful! He called to tell me when he would arrive, he put on …

Dan just did my yearly inspection and he was very professional, prompt and thoughtful! He called to tell me when he would arrive, he put on shoe covers without me asking and quickly got to work. He walked around the outside of my house and pointed out a problem with my porch, no other service technician has ever walked around the outside of my home. I hope Dan continues to be the guy that does my inspection. Great experience!

Heidi

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Scott Lukowski was really great. Very down to earth, knowledgeable and helpful with figuring out the best plan of action for our basement…

Scott Lukowski was really great. Very down to earth, knowledgeable and helpful with figuring out the best plan of action for our basement repairs.

P. “phubingerart” Hubinger

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I can’t believe Joe he wouldn’t quit. We couldn’t get approved and he stayed here for hours. Missed his next appointment. He treated us…

I can’t believe Joe he wouldn’t quit. We couldn’t get approved and he stayed here for hours. Missed his next appointment. He treated us like we were his own family even though he does have the same last name than us. We’ve never met him before he is so awesome. You guys got a true gem of a sales personthat works for you don’t ever let him go.

Sherouzar Grech

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Joe was VERY informative and detailed about my basement. Thorough explainations and is very passionate about this. Would definitely…

Joe was VERY informative and detailed about my basement. Thorough explainations and is very passionate about this. Would definitely recommend!

Mike

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Quick professional work and service. Would highly recommend!

Quick professional work and service. Would highly recommend!

CT

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Just have to say, in what could be one of the worst situations to find yourself, this process was made so much easier with the help of our…

Just have to say, in what could be one of the worst situations to find yourself, this process was made so much easier with the help of our awesome inspector Rana! She was beyond helpful, courteous, and went above and beyond to try and make everything work out for us. She was very knowledgeable, patient, and explained everything in great detail. She reviewed all our options and worked tirelessly with us to find the best possible solution. Not once did she ever make us feel that we were putting her out or wasting her time with our endless questions. Rana, you are the best!

petey petey

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Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative,…

Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative, hardworking and completed the job ahead of schedule. Professional work. Thank you.

CRAIG WILLIAMS

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Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish…

Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish the job exceeded all my expectations Very thankful that you sent a crew that does the dirty jobs with a sense of pride and a job well done I definitely would recommend this crew and your company anytime Thanks again for a job well done

Dave

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