Flushing

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Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30…

Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30 minutes with a smile on his face.

garystauffer5

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FSA came a did a wonderful job waterproofing my basement. I can’t thank sky, Darrel, and Darrius enough

FSA came a did a wonderful job waterproofing my basement. I can’t thank sky, Darrel, and Darrius enough

Evan Breen

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Chris provider a thorough inspection of my basement wall and explained how the process will go to remediate it. Looking forward to working…

Chris provider a thorough inspection of my basement wall and explained how the process will go to remediate it. Looking forward to working with them

Justin Bailey

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John Terry was knowledgeable, answered all my questions, explained all solutions throughly and was just overall great to work with thank…

John Terry was knowledgeable, answered all my questions, explained all solutions throughly and was just overall great to work with thank you!

Marc Andres

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Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great…

Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great attitudes, paid attention to detail, informed us of what was going on, what to expect next and how to finish the project. Nothing rattled them. They were patient, and very good at their jobs. Alex was foreman on our job and was very patient and kind. We needed that attitude and it went a long way in not making us feel in the way, or a bother to them. Thank you for that! Now let the polyfoam fun begin next. Thanks guys!

Christy Todd

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Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly…

Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly recommend using FSM and hope you get to work these three gentleman.

Kevin Travers

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Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our…

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our service plan and condition of the crawl space was simple and efficient. It was a pleasure doing business with him.

Pam DePerro

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Jacob, Steve, and Dathem did and excellent job. Also friendly and patient!!

Jacob, Steve, and Dathem did and excellent job. Also friendly and patient!!

Patrice Tims

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Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump…

Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump pump. She was thorough and helpful. She was very knowledgeable and kind. She took her time and was patient and answered my questions. Also, Maxwell came out to lend a hand and he too was very kind and helpful. Both Julie and Max worked together very well. What a team!

Beverly B.

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We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. …

We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. The inspection was thorough and detailed, and we felt really comfortable with the whole process. FSM has always taken great care of us, and we highly recommend them!

Cody Lind

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FSM came out today. They sent Taj, a service tech from the Traverse City office. Taj did a thorough review of the crawlspace at my cottage…

FSM came out today. They sent Taj, a service tech from the Traverse City office. Taj did a thorough review of the crawlspace at my cottage and found several structural issues that I needed to address. He showed me pictures of the areas of concern and explained the necessary solutions. Taj was GREAT and explained what needed to be done to correct these concerns. What a breath of fresh air, Taj was and an asset to FSM. I feel confident with the work that needs to be done after being explained & would recommend FSM.

Kathy Mastin

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Working with Dan Heath was excellent. He came, assessed our issue and sat down to go over his findings. He is very knowledgeable, explained …

Working with Dan Heath was excellent. He came, assessed our issue and sat down to go over his findings. He is very knowledgeable, explained everything in great detail and showed us what set FSM apart from other companies. He went through everything in great detail on how to prepare and set up for crew to come in and work. I also want to point out how nice and enthusiastic the crew was. They worked a very hard, long day and were polite and kind the whole day despite the cold temperatures. I have already recommended the company to others as we are very satisfied with the process from initial assessment to completed work.

Kimberly Metiva

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Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out…

Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out quickly to help us, & inatall a new sump pump when we had ground water in our lower level. Our old sump pump gave out, & we needed help ASAP! THEY WERE VERY QUICK TO RESPOND! We will always recommend this company!

Lindy B.

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Tim was our service technician and was incredible! Very professional and went beyond the call to address our concerns and make…

Tim was our service technician and was incredible! Very professional and went beyond the call to address our concerns and make recommendations! Highly recommended!

David Grissom

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The work is exceptional. Top notch result. Jason and Chad are the best. They take a lot of pride in the service they provide. Great…

The work is exceptional. Top notch result. Jason and Chad are the best. They take a lot of pride in the service they provide. Great piece of mind as a customer.

John Ellison

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Our service tech Snoop E. was quick and efficient. Alerted us to his ETA and fixed us up! Great service- great attitude. Explained the…

Our service tech Snoop E. was quick and efficient. Alerted us to his ETA and fixed us up! Great service- great attitude. Explained the function and operation of our system. Thank you!

snappydave good

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Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our…

Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our friends and family.

Kelly Garrison

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Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!

Joe was so helpful and informative! Best experience so far! I am hopeful we will finally have a dry basement!

Jessica Clingerman

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easy to work with. clearly explained the cost and solution

easy to work with. clearly explained the cost and solution

Brittany Haupt

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Jacob, Rylee and Steven did an excellent job. They were here bright, and early every day until the job was done and cleaned up.. They went…

Jacob, Rylee and Steven did an excellent job. They were here bright, and early every day until the job was done and cleaned up.. They went above and beyond and did everything I asked them to do. They gave me 0% financing for 18 months. Also, the best part is they were very nice and polite to me the whole time.

Neal Hamel

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