Attica

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Excellent work! Formen Jt and his crew Micheal, DeShawn, and Rufus kept me informed throughout the process and made sure I was completely…

Excellent work! Formen Jt and his crew Micheal, DeShawn, and Rufus kept me informed throughout the process and made sure I was completely satisfied before they left.

Jerry Shepherd

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Jayson and Julie, were very professional. On time, professional, very knowledgeable. Explained, problem. Answered all my questions, did…

Jayson and Julie, were very professional. On time, professional, very knowledgeable. Explained, problem. Answered all my questions, did a great job.

Lonnie Dyjewski

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Jason R and Jordan B were great and very helpful. They very were professional and did the job in a timely manner. Thank you to you both!

Jason R and Jordan B were great and very helpful. They very were professional and did the job in a timely manner. Thank you to you both!

LAKL

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FSM workers Jonah H., Bryant D., and Logan D. were polite, respectful of my home, communicated the process and diligent in their work.

FSM workers Jonah H., Bryant D., and Logan D. were polite, respectful of my home, communicated the process and diligent in their work.

Christopher Camp

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Andy came out and assessed my crawl space. He was very professional and courteous, and he took the time to make sure I understood the…

Andy came out and assessed my crawl space. He was very professional and courteous, and he took the time to make sure I understood the issues, options, and the products. Great experience!

Ezekiel Kestner

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John and Dylan were consummately professional during the profiling process. Stephen C, Brandon D and Brandon W then came out just a few…

John and Dylan were consummately professional during the profiling process. Stephen C, Brandon D and Brandon W then came out just a few days later to complete the encapsulation of the crawlspace. Flawless execution, fantastic turnaround time, perfect job. thoroughly happy and impressed. thank you!

David R.

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Logan L. Dylan E. & Devon G. We’re awesome! Very polite and professional. Kept me informed every step of the way and completed the job with …

Logan L. Dylan E. & Devon G. We’re awesome! Very polite and professional. Kept me informed every step of the way and completed the job with excellence and pride!

Dan

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Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he…

Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he helped us decide that this is the direction we should go. He explained the product and the process very well so when he left we had no questions as to what we should expect… So far so good. If the install portion of the project goes this smoothly then we will certainly be pleased beyond words!!

Tim Reed

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I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by…

I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by addressing additional issues. The final result looks amazing, and I couldn't be happier with the service provided. Highly recommend!

Anonymous Author

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Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from…

Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from Jordan while explaining the process. He answered all of our questions while at the same time being professional, courteous, and easy to speak with. Great job Jordan! Keep up the great work!Sincerely,Harold and Mary Brown

Harold Brown

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Jakob and his crew did a great job adding support jacks to our home, they were very professional and polite. They were even able to raise…

Jakob and his crew did a great job adding support jacks to our home, they were very professional and polite. They were even able to raise the settling more than anticipated and kept the space clean!

Jackson Harris

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The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and…

The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and answered all my question with professionalism and courtesy. Thank you Marco, Mario, and Jordan

Lisa Hutchison

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Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors …

Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors and outside connections. Once this was completed, he reviewed all aspects of the inspection with me and alerted me to the amount of humidity in our basement. He made some suggestions of larger dehumidifiers and reminders for our next inspection. He was very thorough and professional.

Emily Roskos

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I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

I had a appointment with Kyle. He gave me lot of info on how I Can keep my basement dry. He was friendly. I think I will go with them.

Muhammad Abbas

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Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back…

Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back in the house and letting the sump pump run every 15 seconds. Temporary fix and said someone would be back to fix it in the spring when the ground wasn't frozen. Your company needs something better than heat tapes for the pipe not freezing, after all we live in Michigan. Cam was told by someone to cut it off but not what to do so water wouldn't gush out on the ground right next to my house with no place to go. Joshua did the best he could for now. I wasn't happy with the problem, being I spent so much to keep water out and ruining my foundation. The job was done nicely until the pipe froze.

Sandy Wentz

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

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Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I…

Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I expected This is the 2nd time using FSM The fist out of the Traverse City office. By sure the best Highly recommend

Pam Filippis

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Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys

Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys

Dee Hoag

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Joe presented the company and the process very well and clearly. I feel very good about working with Joe and with foundation systems

Joe presented the company and the process very well and clearly. I feel very good about working with Joe and with foundation systems

Ariana Joy Arlen

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