Stanton

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Diego and the crew showed up when they said they would.Did a great job and explained the process and how to monitor the sump pump.They left …

Diego and the crew showed up when they said they would.Did a great job and explained the process and how to monitor the sump pump.They left my home just the way they found it.Neat and Clean.Highly recommend them.

Tamera Thaxton

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I have been very impressed with FSM for my foundation needs. Carter S. and Jamont Y-D were efficient, prompt and courteous. Respectful of…

I have been very impressed with FSM for my foundation needs. Carter S. and Jamont Y-D were efficient, prompt and courteous. Respectful of my property. They explained the process thoroughly and did a final walk-through ensuring my satisfaction with the job. Jordan P. was great when he came to inspect and provide recommendations for my foundation. Answered my questions and provided detailed instructions regarding preparation of my patio for the work. Definitely recommend FSM for foundation needs.

nan Demott

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

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Had an appointment with Samuel Costello, he came out and explained everything very well and was a pleasure to work with! Very nice,…

Had an appointment with Samuel Costello, he came out and explained everything very well and was a pleasure to work with! Very nice, informative and professional! 👏 10/10 definitely recommend!!

Nicole

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Jason R. and Jordan B. did a great job! Great communication about arrival and what they were doing! Great representatives of FSM!

Jason R. and Jordan B. did a great job! Great communication about arrival and what they were doing! Great representatives of FSM!

Karla B.

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Marco M. Noel G. a d John M worked on my basement this week. They are a great team. They work well together, communicate well and are very …

Marco M. Noel G. a d John M worked on my basement this week. They are a great team. They work well together, communicate well and are very considerate and hard working. They explained what they were doing before, during and after their work. They minimized the problems from dust and their cleanup was very thorough. Based on my experience FSM are a first rate company and I highly recommend them.

Graham Battersby

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Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and …

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and did a great job. We appreciate how respectful they were to us and our home. All and all it was a great experience, and would highly recommend FSM .

marlin weaver

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Joe Grech came out to our house and gave us a free quote. He was professional, personable, and informative about our house and what we…

Joe Grech came out to our house and gave us a free quote. He was professional, personable, and informative about our house and what we needed. We are looking to finish our basement after the waterproofing work is completed and Joe answered every question we had about the process and even issues we could run into with the renovation. I’m excited and will share information/photos as the job is complete. Go with Joe!

Spenser Adams

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Andy Hess has been a pleasure working with so far. He has been upfront in what he believes he thinks should be done, and was willing to go…

Andy Hess has been a pleasure working with so far. He has been upfront in what he believes he thinks should be done, and was willing to go into the crawlspace multiple times to confirm the most cost effective way of fixing it up.

Takeshi Dempster

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FSM was recommended to me for basement waterproofing. Joe came out to do a very thorough inspection and I was very impressed by his…

FSM was recommended to me for basement waterproofing. Joe came out to do a very thorough inspection and I was very impressed by his knowledge and level of detail during the walk through. By the time he left I had a very clear picture of the condition of my basement and the areas where water has affected my 80+ year old home.

Imlach Group

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By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall…

By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall that was leaking . I could not have ask for a better crew working on my project. John was my sales manager and he also went above and beyond anytime, I had questions he would answer right away. From start to finish my project was done right with high regards to quality A+ work from everyone at FSM

Marc Q

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Tim was prompt, professional, and knowledgeable. I’ve had no problems with the work Groundwork’s did in waterproofing my basement since it…

Tim was prompt, professional, and knowledgeable. I’ve had no problems with the work Groundwork’s did in waterproofing my basement since it was done 2 years ago. Was used to getting water coming through the walls every spring but no more. Tim checked thing over and made several recommendations!

David Hawn

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Chris from Groundworks was excellent! He was professional, thorough, and took the time to explain everything he found during the crawl…

Chris from Groundworks was excellent! He was professional, thorough, and took the time to explain everything he found during the crawl space inspection. I appreciated his honesty, knowledge, and the clear estimate he provided. Great experience from start to finish!

H

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Representative explained my situation clearly and effectively. Very personable and knowledgeable. Great guy! Good systems, I recommend them….

Representative explained my situation clearly and effectively. Very personable and knowledgeable. Great guy! Good systems, I recommend them. No way I could afford to have the work done, but I know what’s wrong.

Gerald Nichols

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The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior …

The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior H. I would reccomend these 5 men to work on your house they work well together.

Pamela Chandler

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Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service …

Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service people don't try to "upsell" a bunch of stuff!

Jason Gee

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Jakob, Austin , and Maxwell arrived on time were thorough throughout project and did a great job, would recommend to anyone.

Jakob, Austin , and Maxwell arrived on time were thorough throughout project and did a great job, would recommend to anyone.

Jason McComb

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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Marc is the best hands down.

Marc is the best hands down.

City 313

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Had a mess in my crawlspace. Alex, Marcus, and Jaun did a great job. They got rid of all the water and were very polite. My crawl looks a…

Had a mess in my crawlspace. Alex, Marcus, and Jaun did a great job. They got rid of all the water and were very polite. My crawl looks a 1000 times better. The guys were very good.

David Guy

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