Reed City

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The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24…

The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24 hours of original contact after learning about the issues from the other branch.Nate and Noah were courteous and professional, and were both very apologetic about the way the other branch had treated me. They completed the job in a timely fashion and throughly cleaned up afterward. It was clear they take pride in their work and in the FSM brand.My concrete slab was sinking in a few places in my house, causing significant separation between my base boards and floor. FSM was able to stabilize my floors and move them back up to their original locations. I am very happy with the results

Rachel Berry

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Fantastic customer service. Explains thoroughly. Kind human and helpful

Fantastic customer service. Explains thoroughly. Kind human and helpful

Angel18 Muniz

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Justin Emond came out for inspection and service he was very thorough Justin made some good suggestions for future projects. 😀

Justin Emond came out for inspection and service he was very thorough Justin made some good suggestions for future projects. 😀

kat h

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Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and…

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and answered all my questions.

Sue Lerner

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Zach Johnson showed up for my annual inspection. Very thorough and professional. Highly recommend!

Zach Johnson showed up for my annual inspection. Very thorough and professional. Highly recommend!

Dave Sarafolean

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We called for a free consultation expecting someone to walk around, point out a few things and give us an estimate +/- $5k. Andy Hess…

We called for a free consultation expecting someone to walk around, point out a few things and give us an estimate +/- $5k. Andy Hess arrived, was incredibly professional and took a good 30 – 40 mins inspecting the basement. I’m not someone who knows a lot about how my home functions. He sat with me until he was sure I understood each different offer. While it’s still an expensive project, I do feel that I’m in good hands.

Melissa Becker

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John Terry was fantastic! We've over what he was doing to make sure we understood everything and or if any questions. We already have has…

John Terry was fantastic! We've over what he was doing to make sure we understood everything and or if any questions. We already have has work done from FSM in the past and will continue to do so because of ppl like John. He also went over future options if we were interested in investing in it in the future and let us know he was not telling us we had to or needed to. We will for sure b having additional work done in the future to keep our home safe and secure and will use FSM due to ppl like John. Ty again for the great service. Look forward to dealing with you in the future.

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We were really pleased with the work Groundwork did under our cross space. Jacob and Steve were very respectful and cleaned up after…

We were really pleased with the work Groundwork did under our cross space. Jacob and Steve were very respectful and cleaned up after themselves. The finish process exceeded our expectations We will recommend them to everyon. George and Dolly Ferrari

Doris S.

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Mike performed a quality service check on my FSM basement waterproofing system installed in 12/24. System still working great as expected!…

Mike performed a quality service check on my FSM basement waterproofing system installed in 12/24. System still working great as expected! Thank you FSM!

Jason Humphrey

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Miguel F., Ron F., and Damon B. were professional, responsive, and courteous. They communicated well as-needed. The job looks great.

Miguel F., Ron F., and Damon B. were professional, responsive, and courteous. They communicated well as-needed. The job looks great.

Edward Hood

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Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your…

Wanna say I met Justin Keway who took care of our problems one of the most intelligent, fantastic young men that you have working for your company everything went very well. I’m very proud to have this young man work on my crawlspace. He is a very very valuable employee thank you very much for everything and the service they just provide for us.

Frank Caravello

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Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for …

Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for the situation. They are professional and cordial workers.

Anonymous Author

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FSM provided a great experience for our basement waterproofing estimate. Andy H. was knowledgeable, thorough, and took the time to explain…

FSM provided a great experience for our basement waterproofing estimate. Andy H. was knowledgeable, thorough, and took the time to explain everything clearly. He was professional and helpful throughout the inspection. Would recommend their services!

Emily Fa'asoa

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Adam Chaney did a wonderful job explaining everything to me. He explained everything thoroughly. I understand it and will be working with…

Adam Chaney did a wonderful job explaining everything to me. He explained everything thoroughly. I understand it and will be working with him to get this done

Lorraine Wickware

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Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your…

Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your basement waterproofing concerns.

Craig Lincoln

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10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

Heidi Denlinger

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Justin Keway was very kind and personable. He made it easy to understand the things going on with my house and what needed to be done to…

Justin Keway was very kind and personable. He made it easy to understand the things going on with my house and what needed to be done to fix it. I couldn't speak more highly of him or my experience working with him.

Jay Rellinger

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Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.

Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.

Muneer Khalid

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Awesome job!!! Justin was a great!

Awesome job!!! Justin was a great!

Greg Keys

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Phil Puzon did an amazing job. Great Service Tech! Went over and above what we needed. Thank you Phil!

Phil Puzon did an amazing job. Great Service Tech! Went over and above what we needed. Thank you Phil!

Pam Hall

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