Comstock Park

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We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All…

We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM Grand Rapids for any of your foundation work!

Anonymous Author

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We have been trying for years to finally get the basement room under our porch to stay dry and this is the first time we've actually…

We have been trying for years to finally get the basement room under our porch to stay dry and this is the first time we've actually succeeded, thanks to FSM, particularly Quentin H, Jordan S, Anthony H and Frank who worked on our project. I should probably preface this with the fact that our house is nearly 100 years old and no construction project, from plumbing, to electrical to construction has ever gone smoothly because this place is just full of character and unexpected surprises that screw up everything you are trying to do. The initial install in August went great. The guys were very knowledgeable and efficient. We had started this project because, every time it rained outside, it also rained inside. We had cups, vases, buckets, anything that could hold water placed everywhere collecting all the drops pouring in while futilely running a dehumidifier 24/7. Turns out that wasn't what was farming mold on our walls and the August worked fixed the moisture levels right away, so we've actually been able to breath in there since August, which is great. But the house struck again with its mystery leaks through the porch cap and the indoor rain persisted. But, when I suspect anyone else might have given up, Quentin and his team persisted, returning several times a month, every month since to find and seal the source of the leak, until this week when we finally got it. I'm so pleased and would recommend FSM to anyone trying to get their basement dry. I'd also like to thank our sales guy, Don, who went the extra mile helping us get ready for the project because our basement support structure was completely in the way. Gotta love old houses and their quirks.

Patrice Leich

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Richard E., Shawn E., and Sebastian M., were absolutely fantastic. Very professional when speaking to me. They kept me in the loop and with …

Richard E., Shawn E., and Sebastian M., were absolutely fantastic. Very professional when speaking to me. They kept me in the loop and with what they were doing each day and what they completed and need to finish up on the later dates. They were fantastic and I would suggest them to anyone I know.

Taylor Green

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I want to thank Miguel A, Luis S, Gerson G, and Gustavo G. for completing my sump pump install on time and with quality work.

I want to thank Miguel A, Luis S, Gerson G, and Gustavo G. for completing my sump pump install on time and with quality work.

Alex

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I have hired this company twice to deal with foundation and water issues. Extremely professional. I would recommend them to anybody. The…

I have hired this company twice to deal with foundation and water issues. Extremely professional. I would recommend them to anybody. The team of Marko, Mario, and Jordan were outstanding.

Greg Bell

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FSM did a wall stabilization project in my basement today. Jonah H., Logan D. and Bryant D. were the FSM crew that did the work. They…

FSM did a wall stabilization project in my basement today. Jonah H., Logan D. and Bryant D. were the FSM crew that did the work. They installed galvanized steel braces. They did all the work in a few hours, protected the items in my basement and cleaned up afterwards. They did a great job! Thanks!

Andy Biddle

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Rana and Dave H were professional, efficient and super knowledgeable. I've hired FSM/Groundworks before for other work and this was the…

Rana and Dave H were professional, efficient and super knowledgeable. I've hired FSM/Groundworks before for other work and this was the most fun job to watch happen when they lifted the concrete. They made a 100 year old house look brand new

Brittany Robinson

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The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon…

The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon arrival, got to work and cleaned up upon completion. It was a great experience.

Alfred Thomas

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I’ve been a customer of theirs for about eight years now. When they installed my New sub pump. They have been very thorough, respectful,…

I’ve been a customer of theirs for about eight years now. When they installed my New sub pump. They have been very thorough, respectful, polite, and professional. Every time they’ve come out to do service checks since the install. You get what you pay for and they have definitely earned their cost to me. I would highly recommend them. Today a great Technician, Haytham, came out to my house and he was exactly as I described above. I can also say he was a great guest in my house I enjoyed talking with. Cheerful, polite and very knowledgeable. Thank you!

John O'Neal

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Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and…

Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and knowledgeable. Cannot recommend him enough.

Danielle Librandi

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I had the nicest crew come out. Daniel S, Ethan N, and Jacob C did a great job on our foundational repair. Very professionally done and…

I had the nicest crew come out. Daniel S, Ethan N, and Jacob C did a great job on our foundational repair. Very professionally done and taken care of in a half day! Great job guys!!!

mike turows

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Anderson was absolutely amazing! Great guys to work with!

Anderson was absolutely amazing! Great guys to work with!

Grant Hanko

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Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very…

Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very informative. He was incredibly friendly and we will definitely be using FSM for any future needs.

Heather L

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to…

John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to thaw an exterior pipe and insured all other pipes were tight. Thank you so much John.

Steven H.

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Andy Hess came out and did my inspection today. He was very professional and very nice. He took the time to explain things to me so that I…

Andy Hess came out and did my inspection today. He was very professional and very nice. He took the time to explain things to me so that I could understand them. I look forward to working with them in the near future.

Tina Castillo

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The inspection of our basement and foundations were done by Brian. He was very thorough and went out of his way to answer all of our…

The inspection of our basement and foundations were done by Brian. He was very thorough and went out of his way to answer all of our questions. Would recommend 👍🏻

James Ellmers

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10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

10 out of 10. Communication was great. They were professional and personable. Very pleased with the finished product.

Heidi Denlinger

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Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great…

Alex, Marcus and Josue were efficient, professional, and quite enjoyable to work with. They worked around my landscaping, had great attitudes, paid attention to detail, informed us of what was going on, what to expect next and how to finish the project. Nothing rattled them. They were patient, and very good at their jobs. Alex was foreman on our job and was very patient and kind. We needed that attitude and it went a long way in not making us feel in the way, or a bother to them. Thank you for that! Now let the polyfoam fun begin next. Thanks guys!

Christy Todd

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From start to finish they did an excellent job. The installation crew of Logan L., Jahmari M and Joel B were beyond great. They cleaned…

From start to finish they did an excellent job. The installation crew of Logan L., Jahmari M and Joel B were beyond great. They cleaned out and installed my crawl space encapsulation quickly and professionally. I could not be happier and will definitely recommend to others in my neighborhood!

Scott Woelfel

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