Durand

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John came to my house to perform the yearly maintenance on the sump pumps and to ensure that the work completed three years ago is still in …

John came to my house to perform the yearly maintenance on the sump pumps and to ensure that the work completed three years ago is still in good condition. Everything checked out well. He was very respectful, professional, and thorough during the visit. I’m very happy that I chose this company for my basement waterproofing. Hopefully everything continues to work well for many years, but it’s reassuring to know they maintain the same level of professionalism if anything ever needs attention in the future.

Amilcar Rodriguez

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Nick Stovall has a wonderful personality. He was very patient and kind. He is very knowledgeable about his company and what they offer. I…

Nick Stovall has a wonderful personality. He was very patient and kind. He is very knowledgeable about his company and what they offer. I am a Senior, it is important for someone to be patient and to take their time answering my questions. Nick did both.

Mary Mendiola

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Great company. Good service. Respectful and reliable.

Great company. Good service. Respectful and reliable.

Andrea L Davis

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John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would…

John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would laugh at. 😃 They told us what they would fix and do personally. We felt very understood with our concerns. Loved working with them to set up our appointment time. HUGE PLUS in our eyes they didn't sit at our home until 1030pm forcing us to buy.

Dana Schilhaneck

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Our tech, John Terry was very courteous and did a awesome service job for us. After he was very helpful answering all question's that we…

Our tech, John Terry was very courteous and did a awesome service job for us. After he was very helpful answering all question's that we had. Company is a little pricey but the work is top notch.

Larry Wilkie

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They…

We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They met with us to discuss our concerns and needs so they could be sure the completed job met our expectations. We were given explanations throughout the process so that we understood what they were accomplishing. They invited us to watch the work and take photos or videos if we wanted. These guys really understand the work they are doing and accomplish their task with respect for the property. They had great attention to detail and did their work effectively and efficiently. We will need to have our driveway leveled next year and will not only call FSM, but will request Jayden and Carter do the work.

Carol Read

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Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out…

Groundworks, did an excellent job for us, & Will IRVINE was very responsive, in finding us, service Technician, Tim Hooper to come out quickly to help us, & inatall a new sump pump when we had ground water in our lower level. Our old sump pump gave out, & we needed help ASAP! THEY WERE VERY QUICK TO RESPOND! We will always recommend this company!

Lindy B.

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Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.

Nathan Pierce and Noah W. Did a great job lifting the front porch and explained every step resulting in job well done.

Ron Filips

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Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet…

Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet basement. He didn’t sell me anything I didn’t need and I am very appreciative of that! I would recommend Tyler and FSM to anyone looking to get an HONEST quote.

Mark Goralewski

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The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M,…

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M, Luis S, Mike, and Teddy S, showcased tremendous skill, speed, and work ethic. They were also very accommodating. I was impressed when I saw that they had taken care of some smaller things that really weren’t their responsibilities. If you have a job done by Groundworks (previously FSM) and Gerson, Luis, Mike, and Teddy show up at your door, you will be taken care of.

Nick Kleinhans

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Ben was very helpful in identifying the issues with my basement floor. He was timely, good with communication before and during the visit,…

Ben was very helpful in identifying the issues with my basement floor. He was timely, good with communication before and during the visit, and provided advice to help solve my issue. Would not hesitate to recommend or work with Ben in the future if other problems arise.

Rhyan Wozniak

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I really was impressed by the professionalism of Juan, Diego and Jeff., and even John who did our inspection. My crawl space is ONLY two…

I really was impressed by the professionalism of Juan, Diego and Jeff., and even John who did our inspection. My crawl space is ONLY two blocks. Very tight fit. Average guy can NOT fit under there. House was built in 1954. Needless to say I have NEVER been under there and at 73 I NEVER will now. The boys did a hell of a job and clean. My gosh, I would even do that good. They even fixed one of our furnace pipes that some how came apart. They seem to have a good time together also. The service contract was WELL worth the money. Needless to say, I highly recommend FSM and if you get a chance ask for Jeff and Juan and Diego. AWESOME JOB BOYS/ Leonard Mueller

Leonard Mueller

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Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing…

Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing business with FSM of traverse city.

Joshua Harris

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Deshawn and Reggie did a great job!

Deshawn and Reggie did a great job!

Eric Sajtar

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Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to…

Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to service,

Ernest Yoder

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Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….

Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied

Gordon McIntosh

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Rock on roll Joe did a great job. Thank you!

Rock on roll Joe did a great job. Thank you!

Marc Przybylski

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Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and…

Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and was extremely friendly and professional. Explained everything completely and did the work I asked.

Sherry Yeager

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Dave Pearso, Matt cochik, and Trevor Billinstien were the workers, did a Great Job, took the time to show me everything. Thanks for…

Dave Pearso, Matt cochik, and Trevor Billinstien were the workers, did a Great Job, took the time to show me everything. Thanks for everything. Curt Patterson . also Ben Hamilton did a follow up call and wanted to know if everything was ok, We really appreciated his follow up. and his total help with this. Great job!!Ben still is going Great work for us! every year for MaintenaceCan't say enough about Ben answers my calls every timeCurt Patterson Kalkaska, Mi

Vicki Patterson

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