Au Gres

• 5/
• 5/
• 5/
• 5/
• 5/

Alex, Daryl & the crew were extremely professional. Communication was outstanding and all the work was done in a timely fashion. FSM…

Alex, Daryl & the crew were extremely professional. Communication was outstanding and all the work was done in a timely fashion. FSM exceeded my expectations. Highly recommend.

Ron Dooley

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit…

FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit hesitant due to the potential disruption, but we knew it would add great value to our home. From the start, we had a wonderful experience. Brian provided our quote and thoroughly explained the entire process, putting our minds at ease. The team also handled all necessary permits, ensuring everything was done by the book. The execution team, led by Alex, was exceptional. Alex and his crew demonstrated outstanding work ethic, kept us informed at every stage, and were very careful to keep the premises clean. They truly went above and beyond, even taking extra care with cleaning up afterward. I'm typically not the kind of person who writes reviews, but given the scale and investment of this project—and the excellent job FSM did—I felt it was important to share my experience. I hope this review helps others in making their decision. I highly recommend FSM for your waterproofing needs.

SAMBATH KUMAR

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

these guys did a great job! WOW! Justin, Tom and Nate were very thorough and I would recommend them to anyone!

these guys did a great job! WOW! Justin, Tom and Nate were very thorough and I would recommend them to anyone!

Suzanne B.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I really was impressed by the professionalism of Juan, Diego and Jeff., and even John who did our inspection. My crawl space is ONLY two…

I really was impressed by the professionalism of Juan, Diego and Jeff., and even John who did our inspection. My crawl space is ONLY two blocks. Very tight fit. Average guy can NOT fit under there. House was built in 1954. Needless to say I have NEVER been under there and at 73 I NEVER will now. The boys did a hell of a job and clean. My gosh, I would even do that good. They even fixed one of our furnace pipes that some how came apart. They seem to have a good time together also. The service contract was WELL worth the money. Needless to say, I highly recommend FSM and if you get a chance ask for Jeff and Juan and Diego. AWESOME JOB BOYS/ Leonard Mueller

Leonard Mueller

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I just wanted to take a moment to say how impressed we are with Dan Heath and the excellent customer service he gave us. Dan was…

I just wanted to take a moment to say how impressed we are with Dan Heath and the excellent customer service he gave us. Dan was knowledgeable, professional, and patient before, during and after our new basement gutter system was installed. In today's fast paced world, it is hard to find somebody who will take the kind of time Dan gave us. We are truly grateful for his service and would not hesitate to contact him again!

Chester Spencer

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bryant D., Gabe M., Brandon W., and Jarred J. did a wonderful job installing our sump system. They were extremely professional, worked in…

Bryant D., Gabe M., Brandon W., and Jarred J. did a wonderful job installing our sump system. They were extremely professional, worked in the extreme cold, and surpassed all of our expectations. They had unexpected setbacks and handled them with professionalism and expertise. They even made sure that everything was spotless before they left.

Luke Sheppard

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…

i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen

Suzanne Spitsbergen

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30…

Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30 minutes with a smile on his face.

garystauffer5

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

As usual FSM’s team is always on point with the follow up maintenance inspections on my basement. My basement has had no water…

As usual FSM’s team is always on point with the follow up maintenance inspections on my basement. My basement has had no water infiltration since they completed the waterproofing back in 2020. Dan came out today reviewed some options with me that I had questions on which helped me out tremendously!

Likwa Williams

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We have relied on FSM for over 10 years to keep our crawlspace dry and pristine. So when we added a small addition, we insisted they come…

We have relied on FSM for over 10 years to keep our crawlspace dry and pristine. So when we added a small addition, we insisted they come and protect it to the same level as the rest of the crawl space. Bryant D., Gabe M., and Logan D., did an amazing job and even cleaned up the mess left by the contractor’s subs. We highly recommend this company and the work they do.

Pam Baumann

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I …

John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I have so much peace of mind after talking to him! He was very clear about presenting us our options and discussing our next steps, even suggesting a few simple solutions above and beyond what we initially called Groundworks to assess. If we need future foundation work done, this’ll be the first company we call.

Devin Dely

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jalen, Deshawn, and Alex were awesome from the moment they got to my house. They were extremely professional and courteous and did an…

Jalen, Deshawn, and Alex were awesome from the moment they got to my house. They were extremely professional and courteous and did an incredibly thorough job from install to clean up. I would highly recommend their services to anyone looking for foundation work.

Mik Card

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Austin West was wonderful. He fixed the issue with my one pump crock and did a full inspection of my second crock. Great experience and…

Austin West was wonderful. He fixed the issue with my one pump crock and did a full inspection of my second crock. Great experience and great representative of Ground Works/ Foundation Systems.

Jill Bruff

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Arrived on time. Hunters crew throughly explained what they were going to do and updated us regularly on status. Hard working and very…

Arrived on time. Hunters crew throughly explained what they were going to do and updated us regularly on status. Hard working and very friendly. Completed work as scheduled and cleaned up the work area most satisfactory.

Rich Larys

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish…

Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish the job exceeded all my expectations Very thankful that you sent a crew that does the dirty jobs with a sense of pride and a job well done I definitely would recommend this crew and your company anytime Thanks again for a job well done

Dave

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and…

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and answered all my questions.

Sue Lerner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly,…

The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly, communicated effectively, and left things tidy both days. I definitely recommend them, and look forward to working with them on future projects. Shout out to Bryant and his crew, Gabe, Ethan, and Jarred. You guys rock! I've attached a before and after photo.

jodi jordano

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Arrived on time, was very professional. Verified my sump pump, back-up system, overflow sensor and battery were operating properly. John…

Arrived on time, was very professional. Verified my sump pump, back-up system, overflow sensor and battery were operating properly. John Fulton then checked and verified the integrity of the floor cross-beams and exterior foundation walls / brick walls showed no signs of structural damage. Did not expect this additional inspection and it gave me confidence that no future concerns will arise.

Charlie Chapman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our…

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our service plan and condition of the crawl space was simple and efficient. It was a pleasure doing business with him.

Pam DePerro

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I called FSM to repair a driveway and porch that were unlevel. Jeff Holbrook, the salesman came out and was great to work with. To sum it…

I called FSM to repair a driveway and porch that were unlevel. Jeff Holbrook, the salesman came out and was great to work with. To sum it up, Jeff was honest, did not over sell and explained to me what I needed to do to reach a withstanding repair and cost.Nate Pierce and Noah Wick came out to do the repair work.I have to say I do not write reviews too often, but I felt I needed to this time. Nate and Noah were great guys. Called before showing up on time and explained everything about how and what they were going to do and did it. After they left my driveway was level and sealed which just looks great. I wish all repairs were done this professionally. If you've had anybody come to your house to fix something, you know what I'm talking about.Thank you, Nate, Noah and Jeff.

Scott Igram

View Review

See full review