Marion

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Jason R and Jordan B were very nice and cleaned up after themselves. Good job!

Jason R and Jordan B were very nice and cleaned up after themselves. Good job!

Rosa Forte

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I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time…

I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time going over the process of this system. James is a very good and spectacular person plus any issues he said don't be afraid to Call.

John Kerkau

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Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back…

Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back in the house and letting the sump pump run every 15 seconds. Temporary fix and said someone would be back to fix it in the spring when the ground wasn't frozen. Your company needs something better than heat tapes for the pipe not freezing, after all we live in Michigan. Cam was told by someone to cut it off but not what to do so water wouldn't gush out on the ground right next to my house with no place to go. Joshua did the best he could for now. I wasn't happy with the problem, being I spent so much to keep water out and ruining my foundation. The job was done nicely until the pipe froze.

Sandy Wentz

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Carter S. and Jayden B. Did a great job. They we're fast and efficient while keeping me in the loop during the work.

Carter S. and Jayden B. Did a great job. They we're fast and efficient while keeping me in the loop during the work.

Alex Poehlman

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Carter S. and Riley G. The team provided me with estimate of arrival time that was accurate. Work was done with opportunity to review…

Carter S. and Riley G. The team provided me with estimate of arrival time that was accurate. Work was done with opportunity to review progress. The team was neat, efficient, and provided good communication as to the process and progress.

D West

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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Forrest went above and beyond. Thank you again for patiently walking an old lady thru what would have been a difficult process. You…

Forrest went above and beyond. Thank you again for patiently walking an old lady thru what would have been a difficult process. You expertise was very appreciated.

Donna Fras

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We had Chris come to our home to ask him about their basement waterproofing solutions. He was professional and knowledgeable and made…

We had Chris come to our home to ask him about their basement waterproofing solutions. He was professional and knowledgeable and made recommendations to correct issues we have with water in our finished basement. We will continue to work with him throughout this project and feel confident he will be available to address any issues that may come along.

Mary Krueger

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Giving Tim Hooper a 5 star rating. Husband said he knew his job, was very polite, discussed a dehumidifier & other knowledgeable…

Giving Tim Hooper a 5 star rating. Husband said he knew his job, was very polite, discussed a dehumidifier & other knowledgeable information.

Suzan Janeczek

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From beginning to end, Foundation Systems of Michigan was amazing. The salesman was honest, informative, personable, and truly a joy to…

From beginning to end, Foundation Systems of Michigan was amazing. The salesman was honest, informative, personable, and truly a joy to work with. Communication prior to the insulation process was timely and clear, with updates provided whenever needed. The installers were professional, respectful of our home, and did superb work. We cannot say enough positive things about this experience. They handled everything from obtaining permits to thoroughly cleaning up afterward making the entire process smooth and stress-free. We highly recommend Foundation Systems of Michigan.

Dova Zak

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Thank You Carter S. and Will H. You went above and beyond to fix our garage. Thank you for all the updates you gave us throughout the day…

Thank You Carter S. and Will H. You went above and beyond to fix our garage. Thank you for all the updates you gave us throughout the day while did the job. Before and after pictures. Thank you again

Ronda Scharphorn

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We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers,…

We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM for any of your foundation work!

Rema S

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I was very happy with my recent service call with Marc T and Tim H. They answered all my questions and fully explained the work to be done

I was very happy with my recent service call with Marc T and Tim H. They answered all my questions and fully explained the work to be done

Sarah Dinninger

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Appreciate the communication and quality of work. Got our sump pump installed and right on time before snow melt and spring showers….

Appreciate the communication and quality of work. Got our sump pump installed and right on time before snow melt and spring showers. Working already and keeping our basement dry! Had a good team with Cameron, Anthony and Gerald!

Sean McKale

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John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took …

John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took the time to answer all of my questions. Thank you, John!

Megan Winchell

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Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

Joshua Hall

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Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish…

Miquel A ,Vasmany V ,Richard H and Dominick H we’re outstanding, very professional, courteous, neat, and very personable Start to finish the job exceeded all my expectations Very thankful that you sent a crew that does the dirty jobs with a sense of pride and a job well done I definitely would recommend this crew and your company anytime Thanks again for a job well done

Dave

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Logan R was excellent at finalizing adjustments and completing the final gial.He had great support from his crew including Alex H,Darius C.,…

Logan R was excellent at finalizing adjustments and completing the final gial.He had great support from his crew including Alex H,Darius C.,and Shawn E.

David levitsky

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Josh Gaddy came out checking for musty smell…. Didn't find any water since they installed a sump pump.But Josh did find mold in a crawl…

Josh Gaddy came out checking for musty smell…. Didn't find any water since they installed a sump pump.But Josh did find mold in a crawl space and coming out to spray.Thank you Josh.

THX1138

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I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative…

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative at that time, that I would never have a water problem again. I contacted FSM immediately. A few days later, I met Justin {representative)who was very proficient & knowledgeable about my water problem. He explained and offer solutions. I had to remove & replace drywall, molding, repaint, buy more carpet padding plus have it dried & stretched…$$$ I was furious with the Manager from FSM, he didn't offer to pay for any of the repairs. Justin's effort in helping me made a huge difference. It took 2 visit to complete the work. This is how a company should service their customers!

Rhonda Elliott

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