West Branch

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I've been working with John and he's been an absolute asset to your company. He explains things thoroughly and makes sure that you truly…

I've been working with John and he's been an absolute asset to your company. He explains things thoroughly and makes sure that you truly understand what's happening with your home. He's prompt with replies quickly, which helps so much during a stressful time. The flexibility and kindness that I've experienced is top class.

Qwinne

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Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back…

Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back in the house and letting the sump pump run every 15 seconds. Temporary fix and said someone would be back to fix it in the spring when the ground wasn't frozen. Your company needs something better than heat tapes for the pipe not freezing, after all we live in Michigan. Cam was told by someone to cut it off but not what to do so water wouldn't gush out on the ground right next to my house with no place to go. Joshua did the best he could for now. I wasn't happy with the problem, being I spent so much to keep water out and ruining my foundation. The job was done nicely until the pipe froze.

Sandy Wentz

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James was excellent and very knowledgeable and helpful. Took great care of me.

James was excellent and very knowledgeable and helpful. Took great care of me.

Lisa Wafer

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Jason and his helper were very pleasant. They were efficient. Jason explained the procedure every step of the way. We are pleased with…

Jason and his helper were very pleasant. They were efficient. Jason explained the procedure every step of the way. We are pleased with their work.

Randie Bences

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After much thought and finally deciding to get my basement leaks fixed, I received an estimate from Tom Lyke at FSM. I felt confident in…

After much thought and finally deciding to get my basement leaks fixed, I received an estimate from Tom Lyke at FSM. I felt confident in his experience, estimate and knowledge. My basement was repaired this week and it turned out great! Thank you to DeCovon, Sr., Martin H., Dewayne L., and Eddie S…hopefully I didn’t miss anyone. You guys were dedicated, professional and very hard working. Still amazed by you all!

wendy therrien

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Miguel, Jasmany, and Rychard were great. Quick, efficient, and made sure to clean up once the crawl encapsulation was done. Highly…

Miguel, Jasmany, and Rychard were great. Quick, efficient, and made sure to clean up once the crawl encapsulation was done. Highly recommend. I'll use the company again for any issues in my next home. Thanks guys.

Toni

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FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit…

FSM recently completed the waterproofing of our basement and crawl space, along with replacing our sump pump. Initially, we were a bit hesitant due to the potential disruption, but we knew it would add great value to our home. From the start, we had a wonderful experience. Brian provided our quote and thoroughly explained the entire process, putting our minds at ease. The team also handled all necessary permits, ensuring everything was done by the book. The execution team, led by Alex, was exceptional. Alex and his crew demonstrated outstanding work ethic, kept us informed at every stage, and were very careful to keep the premises clean. They truly went above and beyond, even taking extra care with cleaning up afterward. I'm typically not the kind of person who writes reviews, but given the scale and investment of this project—and the excellent job FSM did—I felt it was important to share my experience. I hope this review helps others in making their decision. I highly recommend FSM for your waterproofing needs.

SAMBATH KUMAR

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Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly…

Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly recommend Jim. Thank you!

Louann Larsen

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We had Jordan rogers and his crew out to replace our drain tiles & install an amazing new sump pump system. They were wonderful! Very…

We had Jordan rogers and his crew out to replace our drain tiles & install an amazing new sump pump system. They were wonderful! Very communicative, kept everything as neat as possible, respectful, and most of all did a great job!

joanna mccarthy

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We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional…

We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional and personable, and most importantly, cleaned up everything. We will use this company again if something arises.

Kay Mugford

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I had a service Technician named Austin west from FSM out to look at my sidewalk that had shifted do from change in the seasons they have…

I had a service Technician named Austin west from FSM out to look at my sidewalk that had shifted do from change in the seasons they have warranty that they back 100% and Austin was on time show up, pleasant in reporting on what would be done I am pleased to have done business with FSM

Alberta Glassey

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Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation”…

Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation” issue but he gave me the resources to figure out my problem!! Couldn’t have asked for anything more! Exceptional service all around! 😊

Emily B.

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Very professional, on time Very good

Very professional, on time Very good

Tim Peters

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Mark is great to work with! His honesty, transparency, and expertise makes me feel informed and empowered in having a safe and secure…

Mark is great to work with! His honesty, transparency, and expertise makes me feel informed and empowered in having a safe and secure basement. As a new homeowner with no knowledge about basements and foundations I have come out of this experience becoming educated and confident about fixing my basement. Thank you, Mark!!

Rachel G

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Fantastic crew. Efficient and reliable. Thanks to Daniel S, Riley G, Alex P, and Jacob K.

Fantastic crew. Efficient and reliable. Thanks to Daniel S, Riley G, Alex P, and Jacob K.

Kluber S

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Very personable and professional!

Very personable and professional!

Sarah Miller

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James N. came out today to give us a detailed quote and video information about what needs to be done to repair our home. He was very…

James N. came out today to give us a detailed quote and video information about what needs to be done to repair our home. He was very knowledgeable and explained things thoroughly.

Elizabeth Whiting

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Had a great experience with FSM. Justin Keway was absolutely great! His ability to communicate what the problem was, how FSM would fix it …

Had a great experience with FSM. Justin Keway was absolutely great! His ability to communicate what the problem was, how FSM would fix it made choosing them easy. He is definitely the reason we chose FSM. The work was done by Mike Holsene, quickly and the improvements were dramatic. Thank you so much. Highly recommend.

todd borek

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FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

Urszula Firlik

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We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They…

We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They met with us to discuss our concerns and needs so they could be sure the completed job met our expectations. We were given explanations throughout the process so that we understood what they were accomplishing. They invited us to watch the work and take photos or videos if we wanted. These guys really understand the work they are doing and accomplish their task with respect for the property. They had great attention to detail and did their work effectively and efficiently. We will need to have our driveway leveled next year and will not only call FSM, but will request Jayden and Carter do the work.

Carol Read

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