Lupton

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Great experience with Groundwork's. Jacob W answered all our questions. They were on time, friendly and worked their butts off! And when…

Great experience with Groundwork's. Jacob W answered all our questions. They were on time, friendly and worked their butts off! And when they were done they cleaned up everything before they left. I would highly recommend Jacob W. Austin H. and Denzel K. at Groundwork's to anyone that needs foundation work done.

Kim K.

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The crew of Luis, Gerson, and Anthony were great. They kept me updated, and answered every question I had. They truly cared about doing…

The crew of Luis, Gerson, and Anthony were great. They kept me updated, and answered every question I had. They truly cared about doing the job correctly and to my satisfaction. They mixed concrete while it was hailing. The quote process was good. John not only informed me, but he believed in the solution proposed.

Justin Hesse

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Phil was super helpful, friendly, tons of information, very knowledgeable and professional. We wish all contractors were like him. It was a …

Phil was super helpful, friendly, tons of information, very knowledgeable and professional. We wish all contractors were like him. It was a pleasure doing business!

Ronen Meir

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Jason was quick to respond to my call for help. He provided a free, professional consultation and expert advice. Land contouring must be…

Jason was quick to respond to my call for help. He provided a free, professional consultation and expert advice. Land contouring must be done prior to what his company can do, so French drain and sump pump install have been postponed for now.

Carol Moyer

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FSM completed work on my basement in November 2025. I am thrilled to say that my basement is dry this morning, after the tremendous storm …

FSM completed work on my basement in November 2025. I am thrilled to say that my basement is dry this morning, after the tremendous storm last night, the pump installed is working great and my yard has no standing water. Jake Whitlow was the foreman on site and the crew was great!

Elizabeth Wicklund

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Wonderful service including amazing clean up by Luis S, Gustavo G and Gerson M!! Highly recommend!!

Wonderful service including amazing clean up by Luis S, Gustavo G and Gerson M!! Highly recommend!!

Laura M.

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Just had service technician Justin Keway here doing the yearly check on my above ground subpump system and evaluating a crawl space that…

Just had service technician Justin Keway here doing the yearly check on my above ground subpump system and evaluating a crawl space that needs some attention. He was very knowledgeable, thorough and patiently answered all my questions. Would definitely recommend him and the company he works for.

Connie Navarro

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SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

Rachel I

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Tom came to our house to look at a failing retaining wall. He was prompt, friendly and courteous. He spent a lot of time studying the…

Tom came to our house to look at a failing retaining wall. He was prompt, friendly and courteous. He spent a lot of time studying the issues and working with their team of experts to find a potential solution. Ultimately, they informed me that there was none. I knew going into the appointment that this was a distinct possibility and applaud them for their candor and honesty. A lesser company could easily have offered a sub- optimal proposal that would not have solved the problems and cost a lot of money.

Rock Lindsay

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Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our…

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our service plan and condition of the crawl space was simple and efficient. It was a pleasure doing business with him.

Pam DePerro

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Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Nicole Pritts

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Giving Tim Hooper a 5 star rating. Husband said he knew his job, was very polite, discussed a dehumidifier & other knowledgeable…

Giving Tim Hooper a 5 star rating. Husband said he knew his job, was very polite, discussed a dehumidifier & other knowledgeable information.

Suzan Janeczek

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Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and…

Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and expertly formulated a plan. Explained to me what was wrong and what products were best to use to fix the problem. I was able to be placed on the work calendar much sooner than I anticipated. On the service date, foreman Matt K. outlined again the plan for installation of the beam and jacks required to fix our sagging floor. He answered a couple of my questions in clear terms that I could understand. Crew members Xavier T. and Tommy D. were friendly but very professional and highly efficient in their work flow. Matt K called the morning of just to ensure correct service time but FSM uses a texting system to update the customer of everything on the service date. When they’re leaving the shop, when they’ve arrived at the property. Worked flawlessly. All of it exceeded expectations!

Edward Lemieur

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Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

Liv Work

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Luis came right when he said he would, and was very professional and knowledgeable.

Luis came right when he said he would, and was very professional and knowledgeable.

Chris Xenos

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Nick Stovall did a great job explaining the process and getting the work scheduled. Amanda was great at communicating. Kayden and his…

Nick Stovall did a great job explaining the process and getting the work scheduled. Amanda was great at communicating. Kayden and his helper were on time and did a great job. My wife and I are very happy with the results.

Barry Eifert

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John Fulton is very knowledgeable and explained what needs to be done. Great customer service. It was very easy to make appointments.

John Fulton is very knowledgeable and explained what needs to be done. Great customer service. It was very easy to make appointments.

John Sawitzky

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Christopher did a very professional site visit today. He’s very very knowledgeable,, personable and friendly. Give the man his doughnut.

Christopher did a very professional site visit today. He’s very very knowledgeable,, personable and friendly. Give the man his doughnut.

Robert Sullivan

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We had this company come out for an inspection. Kyle was very professional and friendly. Will recommend them to others.

We had this company come out for an inspection. Kyle was very professional and friendly. Will recommend them to others.

Ashley Woyame

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The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24…

The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24 hours of original contact after learning about the issues from the other branch.Nate and Noah were courteous and professional, and were both very apologetic about the way the other branch had treated me. They completed the job in a timely fashion and throughly cleaned up afterward. It was clear they take pride in their work and in the FSM brand.My concrete slab was sinking in a few places in my house, causing significant separation between my base boards and floor. FSM was able to stabilize my floors and move them back up to their original locations. I am very happy with the results

Rachel Berry

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