Erie

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

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Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys

Daniel S, Jacob K, Damon B, these guys were amazing. Kept me well informed and very helpful to the whole process. Thanks Guys

Dee Hoag

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John was very professional and saved me a lot of headache and was very very knowledgeable good

John was very professional and saved me a lot of headache and was very very knowledgeable good

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I had my crawl space encapsulated and a support beam installed by FSM. Overall, the work was done well and my floor was level after the…

I had my crawl space encapsulated and a support beam installed by FSM. Overall, the work was done well and my floor was level after the work they did. The only issue was the encapsulation of the sump pump and leveling of the dehumidifier. The original crew that came out put the dehumidifier of cardboard pieces from the box it came in rather than footings to keep it level. They also covered over our sump pumps completely which made then inaccessible and unable to function correctly so the sump actually overflowed and flooded the crawl space. I spoke with Amanda in the office who was so sweet, understanding, and efficient with getting another crew out to my home ASAP to fix the problem. Deshawn and Reggie came out and fixed the original issue, put the dehumidifier on risers to level it (had a laugh with me about the ridiculous state of it left by the original crew) and made sure to leave everything clean and tidy. They advised me on how to access everything in the future while maintaining the integrity of the encapsulation. The two of them really made sure I was happy with the end product.

Lauren Oliver

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Very professional service people. On time. Conducted service in a timely manner. Very knowledgeable.

Very professional service people. On time. Conducted service in a timely manner. Very knowledgeable.

Patrick Bloedel

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Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from…

Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from Jordan while explaining the process. He answered all of our questions while at the same time being professional, courteous, and easy to speak with. Great job Jordan! Keep up the great work!Sincerely,Harold and Mary Brown

Harold Brown

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Great work fun and professional. I will recommend you to everyone.

Great work fun and professional. I will recommend you to everyone.

bob gaines

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Tom came to our house to look at a failing retaining wall. He was prompt, friendly and courteous. He spent a lot of time studying the…

Tom came to our house to look at a failing retaining wall. He was prompt, friendly and courteous. He spent a lot of time studying the issues and working with their team of experts to find a potential solution. Ultimately, they informed me that there was none. I knew going into the appointment that this was a distinct possibility and applaud them for their candor and honesty. A lesser company could easily have offered a sub- optimal proposal that would not have solved the problems and cost a lot of money.

Rock Lindsay

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Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to…

Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to complete the remodeling of our lake home. They were on time and completed the job a day early. Dan and I work through some of the unforseen structural issues ane saved $2000.00 by eliminating one beam. The only issue was that Tom the salesman said they can level the floors but Dan right away said FSM only stabilize floors and never try to raise floors to get them level. We solved the issue by my purchase of a 20 ton bottle jack used to raise the main beam where it had broken. The home is a 125 year old lake cottage built back when main beams were put on rocks to support the structure. Overall the pricing for the project was better than Ayres Basement Co. FSM has 18 month no interest financing that helped our decision to pick FSM.

Patrick Weitekamp

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The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly,…

The guys did a great job and busted it out in 2 days. I no longer have to worry about a wet, unstable laundry room. They were friendly, communicated effectively, and left things tidy both days. I definitely recommend them, and look forward to working with them on future projects. Shout out to Bryant and his crew, Gabe, Ethan, and Jarred. You guys rock! I've attached a before and after photo.

jodi jordano

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Jason R came over to my house from FSM, for routine yearly maintenance. He not only arrived on time, told me exactly what he was going to…

Jason R came over to my house from FSM, for routine yearly maintenance. He not only arrived on time, told me exactly what he was going to do, cleaned up, and turned off all of the lights when he was done. Not to mention he fixed one of our gutters and brought in the trash cans and recycle bin. I am one highly satisfied customer! Thank you Jason R and FSM.

Renee Blohm

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Had my yearly checkup with FSM last week and Joseph Spezia was my tech. Super easy to work with and recommended a couple of minor things…

Had my yearly checkup with FSM last week and Joseph Spezia was my tech. Super easy to work with and recommended a couple of minor things to keep an eye on. This company is NOT greedy or pushy; they honestly just want to do a good job. Happy customer.

VerboseD Y

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Steve McCalden was awesome during our basement consult! He was very knowledgeable, friendly and organized. Thank you Steve!!

Steve McCalden was awesome during our basement consult! He was very knowledgeable, friendly and organized. Thank you Steve!!

Teri Stephens

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I had Dan Langham come out for an inspection and I am very happy with the information I was provided! Very knowledgeable in this field any…

I had Dan Langham come out for an inspection and I am very happy with the information I was provided! Very knowledgeable in this field any question I had was answered and explained very well. I highly recommend this company.

nick cochell

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Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained…

Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained steps they were doing and extremely courteous. Definitely would recommend FSM for this type of work. Five Stars!

Don (World Traveller)

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We had Chris come to our home to ask him about their basement waterproofing solutions. He was professional and knowledgeable and made…

We had Chris come to our home to ask him about their basement waterproofing solutions. He was professional and knowledgeable and made recommendations to correct issues we have with water in our finished basement. We will continue to work with him throughout this project and feel confident he will be available to address any issues that may come along.

Mary Krueger

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Christopher Philbrick was great. We really appreciated his time to review our project and his thoroughness reviewing our options and…

Christopher Philbrick was great. We really appreciated his time to review our project and his thoroughness reviewing our options and answering our questions. Thank You! Bryan and Bruce Madigan

bryan madigan

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We had a foundation leak for years. We had Foundation System of Michigan do our work. We were very pleased with the end result. To never…

We had a foundation leak for years. We had Foundation System of Michigan do our work. We were very pleased with the end result. To never have water in the basement is such a relief. Jalen was the supervisor of his crew. They were Deshawn, Nick S. and Reggie. Jalen was very polite and apologetic for the small crews he had and for the length of time it took to complete the job. But it was a job well done. Thanks guys.

Tony Ricketts

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Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative,…

Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative, hardworking and completed the job ahead of schedule. Professional work. Thank you.

CRAIG WILLIAMS

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Jason was quick to respond to my call for help. He provided a free, professional consultation and expert advice. Land contouring must be…

Jason was quick to respond to my call for help. He provided a free, professional consultation and expert advice. Land contouring must be done prior to what his company can do, so French drain and sump pump install have been postponed for now.

Carol Moyer

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