Falmouth

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Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and…

Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and detailed solution to the moisture issues I’m having. He used some state of the art tools to collect the necessary data to provide me with a few options to choose from. He was super friendly and didn’t “push” his products or services. I would highly recommend FSM for your basement needs.

Richard Elliott

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I had a drain, sump pump, and vapor barrier installed in my basement, and I couldn’t be happier with the crew. Justin, Joshua, and Darryl…

I had a drain, sump pump, and vapor barrier installed in my basement, and I couldn’t be happier with the crew. Justin, Joshua, and Darryl were fantastic—professional, courteous, and respectful of my space. They made sure not to disturb me while I worked from home and left everything clean and tidy when they were done. And a big shoutout to my salesman, John—he was the best! Super knowledgeable, easy to work with, and made the whole process stress-free. Highly recommend this team!

Amanda Lawrence

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Dylan was great and answered all of my questions!!! Thanks

Dylan was great and answered all of my questions!!! Thanks

Lisa Petteys

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Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that…

Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that the humidifier is in the correct place and will have efficient ventilation before finishing our basement. Time was very informative, professional and knowledgeable and explained everything in clear and concise manner. While he was at my home for this task, he noticed the cracks on my driveway and offered several options to save the driveway and options to fix the large cracks. We hope that we can do this task in the spring. I give Time a 5 stars for his efficiency and excellent customer service. Thank you Tim!

Amal Hagen

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Austin West came out to my house assessed the situation and was extremely helpful in making sure I understood the issue and how to proceed…

Austin West came out to my house assessed the situation and was extremely helpful in making sure I understood the issue and how to proceed with repairs. Very knowledgeable of the work that he recommended and I came away with a better understanding of the actual issue at hand. Great job!!!

Gmoney 124

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Very helpful, very courteous. Went out of his way to help

Very helpful, very courteous. Went out of his way to help

Martha Jones

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This 5-star review is only a reflection of Jacob and his crew, including Cameron, and the job they did. We had our basement waterproofed…

This 5-star review is only a reflection of Jacob and his crew, including Cameron, and the job they did. We had our basement waterproofed and a sump pump installed. The crew did an awesome job and it was great working with Jacob on this. They were very professional and did the best they could on the days of a skeleton crew. If working with FSM, I would highly suggest requesting Jacob for your job. However, the scheduling and prioritization of jobs is something that needs significant improvement. Our project was supposed to be done within 4 days and it lasted 6 because 2 days were skeleton crews and 1 day was a no show due to another project. It felt like other projects or service related visits were prioritized over our project. Wish they could have been honest with us or pushed our project to a different week so it could have been prioritized.

Leslie Delekta

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Jason Schilt was great to work with! He pays a lot of attention to detail, is very articulate and through with his work and explaining…

Jason Schilt was great to work with! He pays a lot of attention to detail, is very articulate and through with his work and explaining everything to his customer. He’s direct about what you absolutely need done and walks you through everything his crew will do. Highly recommend Jason S.!

Alexis Schuchert

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Jayden and Will did an excellent job. When an issue appeared, they worked diligently to fix it.

Jayden and Will did an excellent job. When an issue appeared, they worked diligently to fix it.

Denise

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m not sure where to start. Our project was big. Tons of water issues with all the snow melt and rain. We have only lived in the house for a …

m not sure where to start. Our project was big. Tons of water issues with all the snow melt and rain. We have only lived in the house for a year. Reached out to FSM and had a great experience with Adam. Came out the same day and gave us a quote. He didn't pressure us and was straight forward. Fast forward to a week ago. Junior and his team came out and from the beginning I knew we would be taken care of. He walked us through everything. The process, the products, he answered any questions we had and went above and beyond. The entire time they were here they never stopped going above and beyond. They worked their butts off everyday they were here and some days put in well over 12 hours to get it done. Junior made sure to keep us in the loop and managed his team to where things were clean throughout the job. Everything was planned throughout the project day by day and I cant tell you the relief I felt after weeks of uncertainty. I cannot talk this team up enough. We consider them good friends after this experience and if you consider another company I would tell you to SERIOUSLY reconsider. Thank you FSM and a HUGE thanks to Junior, Trent, Chase!!! You guys are the real deal!!

Ashley Sykes

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Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained…

Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained steps they were doing and extremely courteous. Definitely would recommend FSM for this type of work. Five Stars!

Don (World Traveller)

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Keith Haddix was great!! He was very professional and got to the problem. If I needed to call someone again I would only ask for him to…

Keith Haddix was great!! He was very professional and got to the problem. If I needed to call someone again I would only ask for him to come out ..thank you again Keith.

Henry Phillips

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

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Carter and Ja'mont were very professional and did a great job!

Carter and Ja'mont were very professional and did a great job!

Paul Choker

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Scott Lukowski was very helpful and explained everything regarding the system to help me make an informed decision.

Scott Lukowski was very helpful and explained everything regarding the system to help me make an informed decision.

Carol Unkel

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Tim Hooper just saved the day for our house today. Same day replacement of sump pumps. Expert level knowledge, ability and service.

Tim Hooper just saved the day for our house today. Same day replacement of sump pumps. Expert level knowledge, ability and service.

Dick Bassett

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John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to…

John Micah T. came out to repair an issue with water discharge from our pump. He went beyond the call of duty and used his creativity to thaw an exterior pipe and insured all other pipes were tight. Thank you so much John.

Steven H.

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Mike H. Mike C. Devon C. we’re absolutely professional and knowledgeable about the process of encapsulation in our crawl space. Couldn’t…

Mike H. Mike C. Devon C. we’re absolutely professional and knowledgeable about the process of encapsulation in our crawl space. Couldn’t be happier with the result! Great work guys and God bless!

Kelly Johnson

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Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service …

Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service people don't try to "upsell" a bunch of stuff!

Jason Gee

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Scott Lukowski was extremely knowledgeable and helpful in addressing wet basement issues!

Scott Lukowski was extremely knowledgeable and helpful in addressing wet basement issues!

Pam Hall

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