Pigeon

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Nate’s knowledge and communication skills were amazing! Highly recommend.

Nate’s knowledge and communication skills were amazing! Highly recommend.

Peyton Otterstetter

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SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

Rachel I

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Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our…

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our service plan and condition of the crawl space was simple and efficient. It was a pleasure doing business with him.

Pam DePerro

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Joe is the best salesman in the whole world. Quick and efficient. He was able to help me with the specific problems I was having in a…

Joe is the best salesman in the whole world. Quick and efficient. He was able to help me with the specific problems I was having in a timely manner. Thanks guys.

alexis tokar

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Excellent work! Formen Jt and his crew Micheal, DeShawn, and Rufus kept me informed throughout the process and made sure I was completely…

Excellent work! Formen Jt and his crew Micheal, DeShawn, and Rufus kept me informed throughout the process and made sure I was completely satisfied before they left.

Jerry Shepherd

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Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this….

Nathan and Noah did an amazing job on the slab floor in our home! Nathan was professional, friendly, and has years of experience doing this. He took the time to explain everything he did as he went and exactly why he was doing it. We are new owners and the floor had apparently been slowly sinking for many years. They were able to bring it back to almost normal, which amazed us! Both Nathan and Noah were very impressive, and when they left there was absolutely no mess. I will definitely call on this company in the future if I have any need for it again.

Mark Lawrence

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Fsm was really patient with me and very communicative. They got the job done in 2 and 1/2 days and it was a lot of work! There was always…

Fsm was really patient with me and very communicative. They got the job done in 2 and 1/2 days and it was a lot of work! There was always communication and I didn't have to lift a finger to do anything. They took care of the permits, the plumber, and the electrician. Everyone was super friendly and my young son who was very interested in all of the work got to take a look and they talked to him about what was going on and what they were doing. They updated me multiple times throughout the process And made sure I was satisfied with all the work. They did a good job of cleaning up afterward as well! They made sure to inform me about the new sump pump, the alarm, and the dehumidifier so that I understood exactly what everything did and how to maintain everything. This was definitely a great investment into my home shout out to Miguel, Richard, Jasmany for all the hard work in the super cold weather!

Ashley Chifane

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Absolutely had a 10 out of 10 experience with Dan E. Had them out for flooding in my basement he was very knowledgeable and made the…

Absolutely had a 10 out of 10 experience with Dan E. Had them out for flooding in my basement he was very knowledgeable and made the process easy from start to finish recommend him everytime

Keith James

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Bill, Will and Dayton did a great job and cleaned up after the job was done.

Bill, Will and Dayton did a great job and cleaned up after the job was done.

Caroline Carpenter-Starr

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Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative,…

Stephen C, Matt F, Justin P, and Patrick G from FSM came out to do our crawl space. The crew did a excellent job, very informative, hardworking and completed the job ahead of schedule. Professional work. Thank you.

CRAIG WILLIAMS

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I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative…

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative at that time, that I would never have a water problem again. I contacted FSM immediately. A few days later, I met Justin {representative)who was very proficient & knowledgeable about my water problem. He explained and offer solutions. I had to remove & replace drywall, molding, repaint, buy more carpet padding plus have it dried & stretched…$$$ I was furious with the Manager from FSM, he didn't offer to pay for any of the repairs. Justin's effort in helping me made a huge difference. It took 2 visit to complete the work. This is how a company should service their customers!

Rhonda Elliott

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Jacob W., Alex L., and Denzel K. water proofed the back half of our basement. They were very courteous and provided us with updates…

Jacob W., Alex L., and Denzel K. water proofed the back half of our basement. They were very courteous and provided us with updates frequently. I particularly appreciated that they took great care to help us prevent our house cat from getting out by always closing doors behind them (which is a pain with so many trips in/out of the house). They completed a labor intensive job with a lot of care for our home. We would recommend them to anyone else needing this service!

Rhonda McComb

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Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Katherine Vailliencourt

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We had an excellent experience getting our sidewalk fixed. The communication from the start with Hailey and the excellent work from Carter…

We had an excellent experience getting our sidewalk fixed. The communication from the start with Hailey and the excellent work from Carter S. and Riley G. makes it easy to recommend them!

Ellie Brace

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The team turned a stressful basement situation into a very positive experience.The team worked hard all day and was very thorough through…

The team turned a stressful basement situation into a very positive experience.The team worked hard all day and was very thorough through the entire process. Marco M, Jon M, Noel G, Darius C, Alex H and George you guys ROCK

Andrew Robertson

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John Fulton represented FSM, Groundworks in a professional manner. The guest cottage has never felt better! the tight crawl space remains…

John Fulton represented FSM, Groundworks in a professional manner. The guest cottage has never felt better! the tight crawl space remains dry and that makes guests who stay at the cottage very comfortable. Thanks John and all!

michael paradise

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Very professional, on time Very good

Very professional, on time Very good

Tim Peters

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Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation…

Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation drain in my home yesterday. Jakob was very helpful and responsive to my questions throughout the day and thoroughly explained operation of the new drainage system, etc. He's also an outstanding foreman, keeping his team working seamlessly and in harmony. This team was obviously very experienced! I also appreciated the very high quality of materials and workmanship. And when the crew left, EVERYTHING was cleaned up very well. This was my second experience with FSM. BOTH EXPERIENCES WERE OUTSTANDING!! Their prices are competitive, their workmanship outstanding, and their overall objective is a satisfied customer WHICH I AM AGAIN!!! Give FSM and ADDITIONAL STAR!!! THANKS GUYS!!! THANKS FSM!!! You've shown yourself to be the BEST AGAIN!!! Tom Fischer Three Oaks. MI

Thomas Fischer

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Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….

Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied

Gordon McIntosh

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Mike came out to do a plan for our basement. He was totally professional while also being friendly and casual. He did a very thorough job…

Mike came out to do a plan for our basement. He was totally professional while also being friendly and casual. He did a very thorough job of explaining everything to us and taking the time to make sure we understood the entire plan and all of our options. Highly recommend!

Elizabeth Dixon

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