Caseville

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Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go …

Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go with it he knew everything he was fast and at the same made sure I understand everything..that man can run that business by himself n I can't wat for him to start on my project

Jaleesa Jackson

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Jason Hale and his crew did a fantastic job from start to finish on my basement water proofing the on site Forman Anthony and his crew were …

Jason Hale and his crew did a fantastic job from start to finish on my basement water proofing the on site Forman Anthony and his crew were great to work with and very knowledgeable

Keith Ferns

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I had my basement worked on by DeShawn (foreman), Reggie (co-foreman), and Austin K. (installer). All 3 of them were great workers. They…

I had my basement worked on by DeShawn (foreman), Reggie (co-foreman), and Austin K. (installer). All 3 of them were great workers. They were knowledgeable, friendly, and they went above and beyond what was required. I feel very confident going forward that I will have a dry basement!!

Val DeWitt

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John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way,…

John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way, possess an excellent listening skill and understanding customer expectation, once the problem/ issue on the hand was explained with clarity and expectations.

D S

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Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I…

Yeah Jeff Holbrook was unbelievable. He came here and showed us everything we had to do and it was.painless and we had a great time. I highly recommend FSM..

bob serruys

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A+++ service! Daniel S., Riley G. and Jacob K. were outstanding!!!

A+++ service! Daniel S., Riley G. and Jacob K. were outstanding!!!

Brian Accola

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JT and his crew (Deshawn, Damond, & Reginald) were great to work with! They were very knowledgeable, professional and kind. They even…

JT and his crew (Deshawn, Damond, & Reginald) were great to work with! They were very knowledgeable, professional and kind. They even stayed late one night to make sure everything was in working order. Thanks!

Erica Tufts

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The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

Derek Ray

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Andy Hess was upfront with all cost and services

Andy Hess was upfront with all cost and services

Brad Barnes

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I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work….

I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work. Kudos to Jakob W., Austin H., and Denzel K.. They went above and beyond!

abem-ictf

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Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for …

Quentin H, Anthony H, Jordan S, Matt M did a good job communicating how the project would go about and offering options that works best for the situation. They are professional and cordial workers.

Anonymous Author

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The crew arrived promptly this morning led by Hunter the Foreman and crew members Dalton and Dawson. They covered the walls and floors…

The crew arrived promptly this morning led by Hunter the Foreman and crew members Dalton and Dawson. They covered the walls and floors leading to the crawl and were extremely neat and conscientious. They answered our questions, showed and explained the results of their skillful work, all delivered exactly as contracted. They cleaned up the crawl floor, even areas we had on our “to do list”! SO IMPRESSED! We must include Zachary, our Sales Rep, who developed the solution initially, came out a week beforehand at our request to make sure we had prepared the exterior as needed. HIGHLY recommend FSM, now Groundworks of Traverse City.

Val Dalton

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Jason R and Jordan B were great and very helpful. They very were professional and did the job in a timely manner. Thank you to you both!

Jason R and Jordan B were great and very helpful. They very were professional and did the job in a timely manner. Thank you to you both!

LAKL

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Team was prompt and hard workers. Explained in detail what they were doing 3 times so I could see each level of job. Very pleased.

Team was prompt and hard workers. Explained in detail what they were doing 3 times so I could see each level of job. Very pleased.

vivian mahern

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Very happy with my experience with FSM. Rich Z, Jacob S, Martin H, Decovon S, and Alex K were very courteous and professional. They…

Very happy with my experience with FSM. Rich Z, Jacob S, Martin H, Decovon S, and Alex K were very courteous and professional. They walked me thru before and after the job explaining what they did. They also keep the dust to a minimum, thank you guys.

Barb Thomas

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Jason and Chad were great. They were professional and explained things very well.

Jason and Chad were great. They were professional and explained things very well.

Donny Burkin

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After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great…

After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great experience at my first follow-up appointment. Phillip P came to adjust the beams, do measurements, and check things to make sure they were all working well. He was positive and very thorough in his work. He made sure to show me what he did, talk about what he noticed, and clean up the area. He then returned later in the week to replace the parts (screws? I don't know. They look like big screws but are surely called something different) that are no longer the correct size to "make sure they don't forget to bring them next year." He's a hard worker and did a great job!

Shannon Waite

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Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it…

Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it happened to the basement and now I understand what the customer on how to permanently fix the problem and I’m sure she’s going to go with it

Erin Dobbins

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Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump…

Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump pump. She was thorough and helpful. She was very knowledgeable and kind. She took her time and was patient and answered my questions. Also, Maxwell came out to lend a hand and he too was very kind and helpful. Both Julie and Max worked together very well. What a team!

Beverly B.

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James Nesbitt was very professional, informative and friendly. He identified issues we didn’t even know we had and gave us options…

James Nesbitt was very professional, informative and friendly. He identified issues we didn’t even know we had and gave us options regarding solutions. Extremely satisfied with his service.

Barbara Ilkka

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