Mesick

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Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. …

Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. Not only did the basement flood, it created a bow on that east wall, weakening an existing bow. No response at all from 'them' to my pleas.So I called FSM – immediate response! Greg Q assessed the situation and stood by me as we resolved things, in stages of 3 visits. Sump bucket is now properly installed, drain system improved upon, basement floor trenches and finger drains to respond to hydrostatic pressure, wall anchors installed where needed. Each repair session consisted of a team of no-nonsense, in-sync, yet very approachable and very respectful hard workers. The house was spotless when they left, inside and out. These folks are serious problem solvers. And just like that, this house finally has a no-nonsense, in-sync dry basement and a solid foundation. Thank you FSM – Team Foreman and Team, and the very responsive and supportive Office, and most definitely, Thank you Greg Q.

MF B

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Very professional technician

Very professional technician

Robert Thomas

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FSM was very professional. Had my main support beam replaced and Matt and his crew were top notch. Well mannered, on time and explained…

FSM was very professional. Had my main support beam replaced and Matt and his crew were top notch. Well mannered, on time and explained everything along the way. Cleaned up and finished on time as well. Great work!

Steve Celeste

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Cynthia Avetta is amazing. She works with permit, but she assisted me with a situation that I have. She responded to me with a sense of…

Cynthia Avetta is amazing. She works with permit, but she assisted me with a situation that I have. She responded to me with a sense of urgency and made sure that I got the help that I needed. She is a truly a blessing and went over and beyond to help me. She deserves a raise… an ideal employee!

Kesha

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Shane came to our house and explained the entire process for foundation stabilization and what to expect when the work was done. Steve, …

Shane came to our house and explained the entire process for foundation stabilization and what to expect when the work was done. Steve, Austin, and Q arrived about 9 am on the day the work was to be done. They explained what they would do and went right to work. They worked quickly but made sure they took the time to answer all my questions about what they were doing. They were mindful of my property and protected my grass and plants. They finished about 1:30 pm. Having completed my garage foundation stabilization, they completely cleaned up and left my yard looking just as it had when they arrived. These guys were great. The whole process from start to finish went very smoothly. Thanks guys.

Warren Heady

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Jacob W., Alex L., and Denzel K. water proofed the back half of our basement. They were very courteous and provided us with updates…

Jacob W., Alex L., and Denzel K. water proofed the back half of our basement. They were very courteous and provided us with updates frequently. I particularly appreciated that they took great care to help us prevent our house cat from getting out by always closing doors behind them (which is a pain with so many trips in/out of the house). They completed a labor intensive job with a lot of care for our home. We would recommend them to anyone else needing this service!

Rhonda McComb

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I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by…

I had a fantastic experience with Jason R.. Not only did he fix everything that needed attention, but he also went above and beyond by addressing additional issues. The final result looks amazing, and I couldn't be happier with the service provided. Highly recommend!"

Saira Khan

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After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great…

After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great experience at my first follow-up appointment. Phillip P came to adjust the beams, do measurements, and check things to make sure they were all working well. He was positive and very thorough in his work. He made sure to show me what he did, talk about what he noticed, and clean up the area. He then returned later in the week to replace the parts (screws? I don't know. They look like big screws but are surely called something different) that are no longer the correct size to "make sure they don't forget to bring them next year." He's a hard worker and did a great job!

Shannon Waite

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FSM helped us with basement waterproofing including installing a sump pump. The piece of mind knowing our basement is dry is worth the cost …

FSM helped us with basement waterproofing including installing a sump pump. The piece of mind knowing our basement is dry is worth the cost and process. People like Justin Emond make this company worth going with. He was a great communicator, professional, friendly, respectful, and efficient.

Nina Hylland

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Michael was very knowledgeable and explained how the poly system was superior to mudjacking

Michael was very knowledgeable and explained how the poly system was superior to mudjacking

Alex Hamil

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John Weidenbach gave me a 5 star inspection! He was awesome!

John Weidenbach gave me a 5 star inspection! He was awesome!

Sarah Silage

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Carter S. & Riley G. did a great job with the PolyRenewal leveling work we had done on our garage. They were both very thorough, polite and …

Carter S. & Riley G. did a great job with the PolyRenewal leveling work we had done on our garage. They were both very thorough, polite and diligent in making sure all of our questions and concerns were addressed. Thank you!

Lisa Belka

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I already submitted a rating and short evaluation but the work was finished in two stages because of a missed communication on leakage from …

I already submitted a rating and short evaluation but the work was finished in two stages because of a missed communication on leakage from the base of a chimney. The oversight was quickly remedied and the additional work was neatly finished.

Dick Wood

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Jakob W., Austin H., and Maxwell A. were fantastic, thorough and respectful. We are so grateful for their professional service.

Jakob W., Austin H., and Maxwell A. were fantastic, thorough and respectful. We are so grateful for their professional service.

Dilan Rissman

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Very helpful, very courteous. Went out of his way to help

Very helpful, very courteous. Went out of his way to help

Martha Jones

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Dave Pearson and his crew did a great job and were very professional.

Dave Pearson and his crew did a great job and were very professional.

Ronnie Rogers

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Snoop was awesome. Very knowledgeable and experienced. Explained the process very clearly.

Snoop was awesome. Very knowledgeable and experienced. Explained the process very clearly.

Maria Uhler-Chargo

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Very personable and professional!

Very personable and professional!

Sarah Miller

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Dustin and the other guys working with him did a great job! They answered all my questions without hesitation. They were quick and clean….

Dustin and the other guys working with him did a great job! They answered all my questions without hesitation. They were quick and clean. I could not have expected any better experience. Thank you!

Carl Smith

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Mike was great – very thorough, showed us a lot and answered all of our questions. Highly recommend him!

Mike was great – very thorough, showed us a lot and answered all of our questions. Highly recommend him!

Samantha Farmer

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