Irons

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i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…

i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen

Suzanne Spitsbergen

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Tim came in for our annual service and helped button up a few things that came up. He was great with communication and punctuality.

Tim came in for our annual service and helped button up a few things that came up. He was great with communication and punctuality.

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Tim was very thorough in checking the problem and offering a detailed solution.

Tim was very thorough in checking the problem and offering a detailed solution.

Lawrence Dues

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Alex,Juan, and Josue were great to work with. Hard working, personable,and dependable. Would recommend if you need foundation work done.

Alex,Juan, and Josue were great to work with. Hard working, personable,and dependable. Would recommend if you need foundation work done.

Wendy Musselman

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Foundation systems of Michigan (FSM) was not the first company I called but I'm glad I hired them anyway. The first company wouldn't even…

Foundation systems of Michigan (FSM) was not the first company I called but I'm glad I hired them anyway. The first company wouldn't even return my calls then lied about it. foundation systems of Michigan was very professional, they measured with more accurate and professional equipment. And even gave me a 5% discount on the job For a senior discount (I'm 65) my house is almost a 100 years old. It's completely out of square on just about every wall and floor and I know it was a nightmare for them to work on. When they started tearing out the old sub floors that were built on top of each other, I had not one but two different subfloors that had asbestos tile. Another company had to be called in to remove it professionally. It was very costly and a great set back. FSM offered to knock another 5% off my bill and did even though they were not obligated to. Anything after that which they did, if I wasn totally satisfied or had a question on it they would redo it again to my satisfaction if needed. They were always professional and as polite as possible. when I thought and was afraid I might need foundation peers (can be quite costly) , My inspector, Ryan , was very honest and told me not only did I NOT need the peers but also what I could do on my own to stop the heavy condensation buildup under my crawl space in that area of concern. I did what he said. It didn't cost me a dime just a little bit of my physical labor and it cleared the problem right up. i couldn't believe it. They even redid the subfloor in my little entrance/mudroom for nothing even though it wasn't on the original estimate. They said something about all the trouble that I went through with the house and wanted me to be happy with them and I am. Very happy. theymight of even lost money on this job for the set backs and trouble with everything being so far out of square but they always stuck with it to my utmost satisfaction. most companies would never have gone the extra mile like they did. (James Batchelor)

James B.

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Fantastic customer service. Explains thoroughly. Kind human and helpful

Fantastic customer service. Explains thoroughly. Kind human and helpful

Angel18 Muniz

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Scott Lukowski was very helpful and explained everything regarding the system to help me make an informed decision.

Scott Lukowski was very helpful and explained everything regarding the system to help me make an informed decision.

Carol Unkel

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The work crew, Miguel A, Dylan E, and Noel G were great. The called in advance, arrived on time, professional, explained what they were…

The work crew, Miguel A, Dylan E, and Noel G were great. The called in advance, arrived on time, professional, explained what they were doing, and cleaned up. The sales rep / technician, Jacob L, was professional too. Thank you.

Edward Lanigan

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Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!

Jason Noel

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Jake Berry was a very professional and knowledgeable inspector. He gave me many different options to solve my crawl space issues.

Jake Berry was a very professional and knowledgeable inspector. He gave me many different options to solve my crawl space issues.

Theodore Clemens

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Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be…

Even though I have not gotten the service yet . Mike was very informative and I learned alot in his inspection of my basement. I will be recommending and using this company's service.

Jenna Saunders

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Josh Gaddy was my service individual. Very knowledgeable and very efficient. He also took time to Explain everything he was doing. He is…

Josh Gaddy was my service individual. Very knowledgeable and very efficient. He also took time to Explain everything he was doing. He is someone I would recommend Because he really exemplify the company he works for! Thank you Josh and FSM!

Eric Schemanske

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Very professional Hunter K,Thomas B and Richard they did a great job . Everything was clean and tidy when they left. Good investment for my …

Very professional Hunter K,Thomas B and Richard they did a great job . Everything was clean and tidy when they left. Good investment for my home. Thanks Yvonne

Yvonne Stock

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The team was very professional and kept me abreast of everything step by step. I would recommend this crew that serviced my home time and…

The team was very professional and kept me abreast of everything step by step. I would recommend this crew that serviced my home time and time again. Great personalities. Thank you Luis, Gerson and Carlos. YOU GUYS ROCK YOU ALL ARE AMAZING!!!!!! Deneen Downs

T Downs

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Andy Hess was great with our inspection! Told us everything we needed to know for going forward with our crawlspace.

Andy Hess was great with our inspection! Told us everything we needed to know for going forward with our crawlspace.

Alexis McCarver

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Great service! The technician was very knowledgeable and explained everything! This was a maintenance check and he was prompt and very…

Great service! The technician was very knowledgeable and explained everything! This was a maintenance check and he was prompt and very helpful and clean!

Diana Cross

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I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff…

I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff they should not have touched….Update the job is finished and FSM has agreed to correct the issues and came out yesterday and corrected the issues. They replaced the down spout and have placed the pipe behind the drywall as I requested. They agreed to help pay for part of the wall repair. I was always responsible for replacing the drywall and removing it. I am glad FSM has stood up and took responsibility.

Joel Marchio

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Dave P. Matt K and Jordan K did an amazing job on my basement, they kept me informed, kept everything cleaned up and got it done in/ day….

Dave P. Matt K and Jordan K did an amazing job on my basement, they kept me informed, kept everything cleaned up and got it done in/ day. Went over everything with me. I would highly recommend them to anyone!

Carrie Gilginas

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Chris Peplinski came out and gave us a fair and honest estimate on fixing our foundation. Alex and crew arrived and installed helical piers …

Chris Peplinski came out and gave us a fair and honest estimate on fixing our foundation. Alex and crew arrived and installed helical piers to shore up our foundation and you couldn’t tell they were even here. Everything from the first call to the install was top notch! Highly Recommend!

Anonymous Author

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Keith and crew did a fabulous job fixing some areas that needed attention following the crawlspace encapsulation I had done last year….

Keith and crew did a fabulous job fixing some areas that needed attention following the crawlspace encapsulation I had done last year. Keith was knowledgeable and updated me with job progress throughout the morning. Thank you, Keith!

Teresa Alvey

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