Alba

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We just completed our basement waterproofing by Groundworks. The work was completed in the two-day period that they estimated. The work…

We just completed our basement waterproofing by Groundworks. The work was completed in the two-day period that they estimated. The work was done very professionally by the crew of 5 or so workers. All were very friendly and worked well together as a team. A special thanks to Logan, Darius Anthony and Braxton for their work.

Dean Snyder

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I want to thank Richard and his crew, Sebastian, Martin and Shawn for a job well done. You and your crew went above and beyond to work…

I want to thank Richard and his crew, Sebastian, Martin and Shawn for a job well done. You and your crew went above and beyond to work through the hurdles we discovered along the way, including the weather. Everyone was professional, polite, hard working and put the customer first. Thank you all for a job well done and for helping me understand everything through the process. They also, took photos of each stage and Richard explained the details every step of the way. The companies work is backed by a lifetime warranty and I am now confident in the structural integrity of our home. Thank you!

Tootie Detrick

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DeCovon S., Martin H., Dewayne L and Jordan B did excellent work. I was very pleased with the job and their professionalism.

DeCovon S., Martin H., Dewayne L and Jordan B did excellent work. I was very pleased with the job and their professionalism.

Susan Danne

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We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All…

We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM Grand Rapids for any of your foundation work!

Anonymous Author

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Arrived on time, was very professional. Verified my sump pump, back-up system, overflow sensor and battery were operating properly. John…

Arrived on time, was very professional. Verified my sump pump, back-up system, overflow sensor and battery were operating properly. John Fulton then checked and verified the integrity of the floor cross-beams and exterior foundation walls / brick walls showed no signs of structural damage. Did not expect this additional inspection and it gave me confidence that no future concerns will arise.

Charlie Chapman

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Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.

Luis S, Gerson G, and Tony C, did a fantastic job and stayed late to make sure the job was finished.

Muneer Khalid

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Phil was awesome! He was very knowledgeable when informing us about what was going on with our driveway. He was straightforward, answered …

Phil was awesome! He was very knowledgeable when informing us about what was going on with our driveway. He was straightforward, answered all of our questions, and gave us helpful information about the warranty for the work being completed. He was responsive and professional.

Susan Scheevel

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The work was done to my satisfaction. The workers were efficient and kept the house clean. I know that the workers compensation is based on …

The work was done to my satisfaction. The workers were efficient and kept the house clean. I know that the workers compensation is based on a five star rating however I did not need to keep being asked about whether they earned a five star rating. I would prefer that they ask if I’m satisfied with the job that they’re doing

Mark Spieles

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Chris provider a thorough inspection of my basement wall and explained how the process will go to remediate it. Looking forward to working…

Chris provider a thorough inspection of my basement wall and explained how the process will go to remediate it. Looking forward to working with them

Justin Bailey

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

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We had our 1st appointment with Foundation System of Michigan today. The representative who came to our house was Dylan Gauld. We felt…

We had our 1st appointment with Foundation System of Michigan today. The representative who came to our house was Dylan Gauld. We felt immediately comfortable with Dylan and his professional mannerism. Dylan took the time to explain to us what his company could do to help repair our basement from water damage. He did not pressure us but instead gave us different options and really listened to what we wanted to do. Dylan for sure made the process easier and gave us a peace of mind

zumbrennen07

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Jason R. and Jordan B. did a great job! Great communication about arrival and what they were doing! Great representatives of FSM!

Jason R. and Jordan B. did a great job! Great communication about arrival and what they were doing! Great representatives of FSM!

Karla B.

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Crew was careful, courteous, and efficient on my basement project. They accomplished everything dictated by our contract and communicated…

Crew was careful, courteous, and efficient on my basement project. They accomplished everything dictated by our contract and communicated every day with progress and continued expectation setting. Thanks Luis, Gerson, Mike, and Teddy!

Johnathan Nakai

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Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always…

Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always great when you have hardworking people who take pride in what they do! They were able to answer all of our questions and seemed very knowledgeable in what they did.

jason mcelroy

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FSM is a professional easy to work with company. Annual inspections are done efficiently, and in a timely manner. Tim recently…

FSM is a professional easy to work with company. Annual inspections are done efficiently, and in a timely manner. Tim recently performed our annual inspection and was both thorough and polite. Thank you!

Cheri Beasley

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We recently bought our first home and after the first heavy rainstorms of the year, we found water in our basement. Jim Nesbitt came out to …

We recently bought our first home and after the first heavy rainstorms of the year, we found water in our basement. Jim Nesbitt came out to inspect our foundation and was incredibly kind, professional, and knowledgeable. He took the time to explain the issues clearly and helped us understand our options for repairs. As first-time homeowners, we really appreciated his guidance and honesty. We’re looking forward to working with the company to get our basement fixed. Highly recommend!

Kasey Kastros

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From our first conversation with Eric B to the completed service with Carter S, we couldn’t be happier! Eric was very knowledgeable on what …

From our first conversation with Eric B to the completed service with Carter S, we couldn’t be happier! Eric was very knowledgeable on what we needed to do to fix our sinking concrete. And Carter was very professional, friendly and efficient and got things done in just a matter of a few hours!!

Angela Hyde

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The FSM team was on time and ready to work. They did an outstanding job! The end result looks great! I want to thank Richard Z, Shaun E, …

The FSM team was on time and ready to work. They did an outstanding job! The end result looks great! I want to thank Richard Z, Shaun E, Sebastian M, Luis L. I highly recommend this team and the company.

Daniel Reagan

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Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and …

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and did a great job. We appreciate how respectful they were to us and our home. All and all it was a great experience, and would highly recommend FSM .

marlin weaver

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Finally a clear solution to our basement issues, with a reasonable price tag to match. Ryan and Shane did our inspection, they were both…

Finally a clear solution to our basement issues, with a reasonable price tag to match. Ryan and Shane did our inspection, they were both wonderful. Ryan was knowledgeable and didn't pressure us on anything. If you want answers and honesty, go with FSM.

Tiffany Ringuette

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