Findlay

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Joe. Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he …

Joe. Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he told us a bunch of stuff that the other companies didn't say anything about. We didn't know that our house was settling and they were more expensive. You guys got a really, really, really good employee here.

april holt

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i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…

i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen

Suzanne Spitsbergen

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

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Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings….

Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings. We booked our service and he as well as the team were able to get us scheduled in a timely and efficient manner. I am looking forward to the completion of our project and would highly recommend him and the service. Best customer service I have had in a very long time.

Jacqueline Horrocks

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Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our…

Brian was exceptional and thorough with our inspection. He made sure to explain everything in detail. We will highly recommend him to our friends and family.

Kelly Garrison

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I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement…

I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement waterproofing & sump pump, the project manager and entire office and team were greatly communicative and simply awesome to work with. They did a meticulous job; huge lifesaving transformation. Install was completed during extreme cold and snow conditions. No water issues at all after the deep freeze melted. My sister recommended them, and I went with them based on the great work they did on her house, and their outstanding reputation. Thanks to Terrell, Terrell Jr. and Tyler, plus David, no longer have to worry about water issues. Top notch company and team, highly recommend. If you are in need, definitely put them on your estimate list. FSM is high quality, no nonsense.

Donna Courage

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FSM came out and did a basement waterproofing for my whole house and did a phenomal job! Highly recommend to anyone who us dealing with…

FSM came out and did a basement waterproofing for my whole house and did a phenomal job! Highly recommend to anyone who us dealing with water in their basement.

Ann LaFleche

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Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.

Nathan Pierce and Noah W. Did a fantastic job! On time and explained the complete process. Very considerate and responsive.

JoAnne Stephenson

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James came over helped me understand what I need for my basement and gave me the best price out of every company I got a quote from. Real…

James came over helped me understand what I need for my basement and gave me the best price out of every company I got a quote from. Real helpful and made the process go smooth.

Angelo Hoking

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I found Quentin Havlik to be very thorough and knowlegable about the steps and procedures for our job. He talked about all the…

I found Quentin Havlik to be very thorough and knowlegable about the steps and procedures for our job. He talked about all the possibilities we might want and put togeather a proposal we could select from. We needed help with our moisture problems in every part of the basement. Thank you Quentin and FSM. Geat work getting us started.

tim greenough

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Hunter K and Cody K did an exceptional job overhauling our crawl space. Nice guys, real professionals. Left everything nice and neat. The…

Hunter K and Cody K did an exceptional job overhauling our crawl space. Nice guys, real professionals. Left everything nice and neat. The space before the project was a disaster. The final result is night and day, for the better! I'd recommend these guys to anyone considering a crawl space makeover. I was 100% satisfied with their work. Nice job boys! Best, Jim S

JIm Scoggin

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Excellent crew,Bryan is wonderful.

Excellent crew,Bryan is wonderful.

Lumy Rivera

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Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

Marc Bay was here about sealing basement to keep it dry and sealing off crawl spaces. Was fantastic assessment and good value for the work.

Liv Work

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Dave Pearson and his crew did a great job and were very professional.

Dave Pearson and his crew did a great job and were very professional.

Ronnie Rogers

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We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and…

We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and readily returned phoned questions several times before the work was done. The experienced, professional team of Marco M, Mario S and Noel G carried through. Even with some adjustments there was no delay, while they carefully took time to explain to us each step of the process. Our basement was in good hands with these impressive craftsmen.

Sarah J.

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By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall…

By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall that was leaking . I could not have ask for a better crew working on my project. John was my sales manager and he also went above and beyond anytime, I had questions he would answer right away. From start to finish my project was done right with high regards to quality A+ work from everyone at FSM

Marc Q

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Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your…

Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your basement waterproofing concerns.

Craig Lincoln

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I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could…

I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could meet at a time that worked best for my family when there was a scheduling conflict. This company will get straight to the point while providing much needed information about the home. Very thankful they came and pointed out a few other issues they noticed about the home that we might want another opinion on since it something they don’t do. I’ve always hated how many companies will pressure you to decide in the moment, but this company wanted you to take time to make the financial decision. Thank you for coming out to the house and we can’t wait to get everything done.

Allison Marston

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Jonathan, Matthew and Devon are freakin’ ROCK STARS! Professional, courteous, knowledgeable and respectful. The team worked diligently and…

Jonathan, Matthew and Devon are freakin’ ROCK STARS! Professional, courteous, knowledgeable and respectful. The team worked diligently and consistently the entire time. I liked the degree of communication and the attention to my concerns and my wife’s concerns. I will recommend this company and this team…

James Wilson

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Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to…

Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to complete the remodeling of our lake home. They were on time and completed the job a day early. Dan and I work through some of the unforseen structural issues ane saved $2000.00 by eliminating one beam. The only issue was that Tom the salesman said they can level the floors but Dan right away said FSM only stabilize floors and never try to raise floors to get them level. We solved the issue by my purchase of a 20 ton bottle jack used to raise the main beam where it had broken. The home is a 125 year old lake cottage built back when main beams were put on rocks to support the structure. Overall the pricing for the project was better than Ayres Basement Co. FSM has 18 month no interest financing that helped our decision to pick FSM.

Patrick Weitekamp

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