West Branch

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Jason R and Jordan B. did a great job today. They were very thorough and offered to extend my warranty for five years from today since I…

Jason R and Jordan B. did a great job today. They were very thorough and offered to extend my warranty for five years from today since I had problems with their quality of work originally. I did not expect that, but that really made a difference plus them getting the job done correctly today. These guys were excellent and did an amazing job with lifting & leveling, a professional looking saw-cut to prep and then filll the cracks.

jimmyrtmrocks Harmon

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Steve McCalden was awesome during our basement consult! He was very knowledgeable, friendly and organized. Thank you Steve!!

Steve McCalden was awesome during our basement consult! He was very knowledgeable, friendly and organized. Thank you Steve!!

Teri Stephens

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The crew with Luis, Gerson, Ted and Mike were phenomenal. They explained every step they did. We were beyond impressed with the job this…

The crew with Luis, Gerson, Ted and Mike were phenomenal. They explained every step they did. We were beyond impressed with the job this crew did from set up to clean up they were a well oiled machine. Thanks guys.

Michelle Dettloff

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FSM was very professional. Had my main support beam replaced and Matt and his crew were top notch. Well mannered, on time and explained…

FSM was very professional. Had my main support beam replaced and Matt and his crew were top notch. Well mannered, on time and explained everything along the way. Cleaned up and finished on time as well. Great work!

Steve Celeste

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Carter and Ja'mont were very professional and did a great job!

Carter and Ja'mont were very professional and did a great job!

Paul Choker

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I had my basement worked on by DeShawn (foreman), Reggie (co-foreman), and Austin K. (installer). All 3 of them were great workers. They…

I had my basement worked on by DeShawn (foreman), Reggie (co-foreman), and Austin K. (installer). All 3 of them were great workers. They were knowledgeable, friendly, and they went above and beyond what was required. I feel very confident going forward that I will have a dry basement!!

Val DeWitt

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SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

Rachel I

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Couldn’t have had a better experience. The crew of Deshawn, Reggie, Trent and Benson were incredible! They were on time, left no mess and…

Couldn’t have had a better experience. The crew of Deshawn, Reggie, Trent and Benson were incredible! They were on time, left no mess and did quality work. Highly recommend that crew!

Amy Stump

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I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

Marvin Gotts

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Good company, my parents had the steel beam in the basement replaced about 3yrs ago and they come to check on it adjust it if necessary,…

Good company, my parents had the steel beam in the basement replaced about 3yrs ago and they come to check on it adjust it if necessary, thank you Ethan Ross, he was the inspector that came out this yrs (1-12-26), did a great job appreciate him

Willie Martinez

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FSA came a did a wonderful job waterproofing my basement. I can’t thank sky, Darrel, and Darrius enough

FSA came a did a wonderful job waterproofing my basement. I can’t thank sky, Darrel, and Darrius enough

Evan Breen

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John was the best service tech you could ask for. Very knowledgeable and explained everything. The job was completed in an efficient…

John was the best service tech you could ask for. Very knowledgeable and explained everything. The job was completed in an efficient manner. I would definitely recommend requesting John to do your inspection.

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Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your…

Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your basement waterproofing concerns.

Craig Lincoln

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Andy Hess has been a pleasure working with so far. He has been upfront in what he believes he thinks should be done, and was willing to go…

Andy Hess has been a pleasure working with so far. He has been upfront in what he believes he thinks should be done, and was willing to go into the crawlspace multiple times to confirm the most cost effective way of fixing it up.

Takeshi Dempster

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Keith Boyer was very good at coming in and keeping me up to date with process and polite.

Keith Boyer was very good at coming in and keeping me up to date with process and polite.

Kai Franklew

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By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall…

By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall that was leaking . I could not have ask for a better crew working on my project. John was my sales manager and he also went above and beyond anytime, I had questions he would answer right away. From start to finish my project was done right with high regards to quality A+ work from everyone at FSM

Marc Q

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Representative explained my situation clearly and effectively. Very personable and knowledgeable. Great guy! Good systems, I recommend them….

Representative explained my situation clearly and effectively. Very personable and knowledgeable. Great guy! Good systems, I recommend them. No way I could afford to have the work done, but I know what’s wrong.

Gerald Nichols

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easy to work with. clearly explained the cost and solution

easy to work with. clearly explained the cost and solution

Brittany Haupt

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Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he…

Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he helped us decide that this is the direction we should go. He explained the product and the process very well so when he left we had no questions as to what we should expect… So far so good. If the install portion of the project goes this smoothly then we will certainly be pleased beyond words!!

Tim Reed

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FSM helped flood proof our basement after bad flooding and had to come back for a maintenance call under warranty to fix a drain pipe that…

FSM helped flood proof our basement after bad flooding and had to come back for a maintenance call under warranty to fix a drain pipe that had started leaking – Don and Julie came super promptly to fix the problem and provided excellent and friendly service. Very happy to have them by.

Zachary Noel

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