Kawkawlin

• 5/
• 5/
• 5/
• 5/
• 5/

Joe came out was very informative about everything that we need to get done, i bought a lot of things for my house for it to be improved,…

Joe came out was very informative about everything that we need to get done, i bought a lot of things for my house for it to be improved, but I've never met a salesman that was so informative. We didn't want him to go period but he had to go cook for his 9 children period Also during the process and he didn't have to say it. Ever dry company. Definitely. Lee gave us a false expectation. I will make sure that foundation systems of Michigan gets spread out. To every. Friend and family that.I know for the rest of my life

Rose Frescura

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Rana H. and David H. were polite and quick. Fixed my front porch and addressed the gap.

Rana H. and David H. were polite and quick. Fixed my front porch and addressed the gap.

Taj Norman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would…

Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would highly recommend them for any basement waterproofing job.

Cristy Stephens

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Annual inspection by Jason R. Very thorough inside and outside. Thank you!

Annual inspection by Jason R. Very thorough inside and outside. Thank you!

E. Marshall

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Miguel, Nate and Matt did an excellent job from start to finish!

Miguel, Nate and Matt did an excellent job from start to finish!

Nicolina Stuss

View Review

See full review

A very good company! Tim Hooper came to do my annual service check. He was very thorough and knowledgeable. He explained everything.and was …

A very good company! Tim Hooper came to do my annual service check. He was very thorough and knowledgeable. He explained everything.and was very professional.

• 5/
• 5/
• 5/
• 5/
• 5/

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

James has been terrific so far. We had a delay getting our project started (probate situation) and James stayed in contact with us, never…

James has been terrific so far. We had a delay getting our project started (probate situation) and James stayed in contact with us, never pressured, and was ready the second we were cleared to move out. He is professional, personable, and kind. I am looking forward to working this project with him.

Heather Wolters

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional…

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional and did a quality job. We appreciate how respectful they were to us and our home. 100% satisfaction.

kathy weaver

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M,…

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M, Luis S, Mike, and Teddy S, showcased tremendous skill, speed, and work ethic. They were also very accommodating. I was impressed when I saw that they had taken care of some smaller things that really weren’t their responsibilities. If you have a job done by Groundworks (previously FSM) and Gerson, Luis, Mike, and Teddy show up at your door, you will be taken care of.

Nick Kleinhans

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Great service from Tim Hooper. Thorough & detailed inspection and explanations of his work.

Katherine Vailliencourt

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Carter and Ja'mont were very professional and did a great job!

Carter and Ja'mont were very professional and did a great job!

Paul Choker

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I appreciate how James N listened to my concerns about my driveway and took the time to explain how FSM could fix the issue. He also helped …

I appreciate how James N listened to my concerns about my driveway and took the time to explain how FSM could fix the issue. He also helped me find an affordable finance solution that fit my budget. James is professional, knowledgeable and personable. Working with him was a wonderful experience.

Charlotte Peck

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and…

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and answered all my questions.

Sue Lerner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason r and Chad D were excellent and a asset it to the company

Jason r and Chad D were excellent and a asset it to the company

Mary Noll

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in…

Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in less than half a day. They cleaned up the space entirely, too. Very considerate!

Jamie McClellan

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Carter S. and Riley G. did a great job on our driveway! The cement slabs in the driveway had sunk and cracked—one was at least 2” or more…

Carter S. and Riley G. did a great job on our driveway! The cement slabs in the driveway had sunk and cracked—one was at least 2” or more which made driving into the garage a bumpy experience. But they got the slabs lifted, repaired the cracks, and caulked the joints between slabs. They even wrote down what caulk we should use to do the other joints if we choose to do that. No more sinking driveway! And we greatly appreciate the company’s folllow-up where they will come check their work annually for 5 years.

Lisa Moore

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Pumped up my patio, looks like new! Excellent service from Jason R and Chad D Before and after pictures. Very knowledgeable and helpful….

Pumped up my patio, looks like new! Excellent service from Jason R and Chad D Before and after pictures. Very knowledgeable and helpful. Would highly recommended!!

Carmelita Berger

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Sales men was quite knowledgeable.

Sales men was quite knowledgeable.

Chuck Stevens

View Review

See full review