Frankenmuth

• 5/
• 5/
• 5/
• 5/
• 5/

Very pleasant informational on company. Scott Lukowski was amazing down to earth. not pushy at all Highly recommend.

Very pleasant informational on company. Scott Lukowski was amazing down to earth. not pushy at all Highly recommend.

Mark S

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer…

Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer service from Chris and this company.

Jennifer Garcia

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely….

These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely. Thank you to, Miguel A,Luis S., & Garrson G. Thank you

Susan Nance

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We had our free estimate and plan drawn up and Simon Watson was very knowledgeable about what we needed. There was no pressure and even…

We had our free estimate and plan drawn up and Simon Watson was very knowledgeable about what we needed. There was no pressure and even though we usually don’t agree to services for 24 hours, we did sign up and are excited to have our patio fixed.

Wilbur Seager

View Review

See full review

• 4/
• 4/
• 4/
• 4/
• 4/

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative…

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative at that time, that I would never have a water problem again. I contacted FSM immediately. A few days later, I met Justin {representative)who was very proficient & knowledgeable about my water problem. He explained and offer solutions. I had to remove & replace drywall, molding, repaint, buy more carpet padding plus have it dried & stretched…$$$ I was furious with the Manager from FSM, he didn't offer to pay for any of the repairs. Justin's effort in helping me made a huge difference. It took 2 visit to complete the work. This is how a company should service their customers!

Rhonda Elliott

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew…

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew that came in to do the job were courteous, respectful of my home. They came in, got to work and knew what needed to be done. If I had questions, they answered them. They were in pretty tight quarters (all 3) and they made the best of it. Thank you so much for a job well done!! I would give them a 15!!! If you need foundation, basement waterproofing, etc., FMR is the place to call.

Roxanne Bennink

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Joe took the time to thoroughly explain the company, to understand our particular foundation issues and to deliver a thoughtful solution.

Joe took the time to thoroughly explain the company, to understand our particular foundation issues and to deliver a thoughtful solution.

Sandra Heald

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Tim, Sid and Dillon encapsulated my moldy crawlspace effectively and in good time. They were thorough and informative. Tim was sure to show …

Tim, Sid and Dillon encapsulated my moldy crawlspace effectively and in good time. They were thorough and informative. Tim was sure to show me their finished work and explain everything they did. Our inspector, Mark, was friendly, educational and committed to quality and service. His inspection was, hands down, the most thorough of any other inspection I’ve had. This team’s combined excellence has left me feeling at peace and comfort in my home again. Thanks, FSM!

Marlow Alexander

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great…

Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great basement inspection.

Morgan Sharma

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Communication was great. John showed up on time. He was professional and courteous. I was contacted to confirm appointment and received…

Communication was great. John showed up on time. He was professional and courteous. I was contacted to confirm appointment and received text when he was in my area.

Bruce R.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John Weidenbach was our inspector for basement waterproofing. We had gone through numerous contractors prior that did not solve the issue,…

John Weidenbach was our inspector for basement waterproofing. We had gone through numerous contractors prior that did not solve the issue, but John went above and beyond to ensure our issue would be resolved. He was the best with communication and going the extra mile for EVERYTHING. Definitely would recommend.

Karisa Rodeghiero

View Review

See full review

• 4/
• 4/
• 4/
• 4/
• 4/

Great job

Great job

Sean Dawes

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional…

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional and did a quality job. We appreciate how respectful they were to us and our home. 100% satisfaction.

kathy weaver

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

Derek Ray

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're…

Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're very friendly and added to the job. There were a few things that needed to be moved due to the extra job, and they helped me move the items! I would highly recommend them to my friends. I felt guilty because they anticipated the job to take 1.5 hrs and due to our extreme level of problems and added work, it ended up taking them 5 hours! Top notch gentlemen to work with and represent a company! Round of applause to you both!

Michele Malecki

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

He was great took the extra time to explain everything to us. Walked us through everything that he found and noticed. Explained why he…

He was great took the extra time to explain everything to us. Walked us through everything that he found and noticed. Explained why he recommended what he did for the repairs on our home. Overall, a great guy great service.

Gus Stolicker

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on…

FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on time and didn't leave till the job was done well. They were very professional and conscientious and did a very good job at my house. My allergies have already improved and I couldnt be happier with my decisions to pick FSM for the work. well done guys. thank you!

AC

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored,…

Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored, just like my now useful crawlspace

Marty G.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jake berry did a thorough assessment of our home very friendly and informative very detailed. So helpful highly recommend him great guy

Jake berry did a thorough assessment of our home very friendly and informative very detailed. So helpful highly recommend him great guy

fred bernhardt

View Review

See full review