Buena Vista

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Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. …

Without mentioning names, the 'other' company's sump system was incorrectly installed, causing sand to fill the bucket and the drain pipes. Not only did the basement flood, it created a bow on that east wall, weakening an existing bow. No response at all from 'them' to my pleas.So I called FSM – immediate response! Greg Q assessed the situation and stood by me as we resolved things, in stages of 3 visits. Sump bucket is now properly installed, drain system improved upon, basement floor trenches and finger drains to respond to hydrostatic pressure, wall anchors installed where needed. Each repair session consisted of a team of no-nonsense, in-sync, yet very approachable and very respectful hard workers. The house was spotless when they left, inside and out. These folks are serious problem solvers. And just like that, this house finally has a no-nonsense, in-sync dry basement and a solid foundation. Thank you FSM – Team Foreman and Team, and the very responsive and supportive Office, and most definitely, Thank you Greg Q.

MF B

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FSM was outstanding to work with! Ben was super informative, honest with us and we felt confident we made the right decision to schedule…

FSM was outstanding to work with! Ben was super informative, honest with us and we felt confident we made the right decision to schedule with FSM to have our Crawl Space encapsulated. The crew showed up to do the dirty work with so much enthusiasm! A great bunch and they did a fantastic job. You would not even have known they were here aside from the major transformation of the Crawl Space. Not a stitch of mess left behind. We had tons of questions during the estimate with Ben and during the installation and they all were very knowledgeable and happy to help. The change through out our home AMAZING! I wished we would have done it sooner!! THANK YOU FSM!

Jennifer Diller

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I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this…

I am just getting started on my journey with FSM. So far I am very impressed! I called yesterday and was able to get an appointment this morning! Super quick response!Kyle M. And Mike B. came to do the initial inspection. They were on time which I appreciate. Both very friendly and knowledgeable. I didn't know what to expect and was a little nervous that they would be "pushy" salesman. Not the case at all! In fact completely opposite.. They took the time to do a thorough inspection, understand my concerns, and answer my questions. Even answered questions when I had to "phone a friend." :)They provided a thorough explanation of what the issues are and even had me feeling like an expert at one point! Both of them were very honest and even though I just met them the entire time I was at ease talking with them.Kyle M. almost got stuck in the well closet (I shut the door on him LOL) during the inspection, but he didn't skip a beat and it made for a good laugh!Mike B. offered some additional expert advice after noticing icicles above my AC unit during inspection around the outside of my home. Extra kudos to him for helping me cover it up!!Kyle M. was very patient with me during the entire process. He provided a good explanation of my options and was supportive of whatever decision I made. He was not "pushy" at all. He also told me what to expect throughout the process.Kyle M. and Mike B. make a great team! FSM is lucky to have them as frontline staff meeting with customers. They made my day!I look forward to the next steps in my journey with FSM! I like the fact that Kyle M. and Mike B. are familiar with all staff involved with the project. I also know Kyle M. will be in touch throughout to make sure things go smoothly.

Tobi Gaff

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From our first encounter with FSM, we found them to be very knowledgeable, professional, considerate, and concerned. Erik Randall and…

From our first encounter with FSM, we found them to be very knowledgeable, professional, considerate, and concerned. Erik Randall and Caleb Denmark have been outstanding. They answered all my questions completely helping me to understand what was causing my problems and how best to fix them. I had water issues in the crawlspace as well as foundation problems. They sent a crew within 24 hours to address the water issue in the crawlspace. The entire crew were remarkable. They were all so friendly and worked quickly to encapsulate my crawl space, install a new sump pump system and dehumidifier and within hours my water problem was solved. They cleaned everything up so well you would never know that they had been here. I can't say enough about Erik Randall. I have called him or texted him numerous times with questions and he is right on top of everything. He responds quickly and really knows this business. I'm very happy with this company. I would highly recommend them! We just contracted them to handle our foundation issue and I am secure that it will be handled quickly, professionally and completely. I am so happy that I chose FSM.

Sherion Jones

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Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new…

Justin Emond arrived at our home to do what we both thought would be a normal annual checkup. Instead, I needed a new battery and a new pump and the crock needed to be flushed. All this was happening in a house where the water and electricity and gas had been shut off as a tree had fallen on our home. He did a fabulous job and improvised using a hose and hooking up to the neighbors’ water so that the crock could get flushed. He also explained to me how these pumps work which I’ve never quite understood. He worked very efficiently and I was most impressed with him and with Foundation Systems Of Michigan.

Nancy Keuffel

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Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly…

Alex, Eric, and Chris did a great job. Very professional and explained the work they performed and provided pictures. I would highly recommend using FSM and hope you get to work these three gentleman.

Kevin Travers

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Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in…

Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in less than half a day. They cleaned up the space entirely, too. Very considerate!

Jamie McClellan

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John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!

John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!

Rebecca Reid

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Michael was very knowledgeable and explained how the poly system was superior to mudjacking

Michael was very knowledgeable and explained how the poly system was superior to mudjacking

Alex Hamil

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Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very…

Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very thorough and professional. I'd highly recommend FSM/Groundworks to others. Jan K.

Jan Phillips

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Miguel Nate Matt did a great job with water proof your basement.

Miguel Nate Matt did a great job with water proof your basement.

Leif Britting

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Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would…

Marco M, Mario S, and Jordan R did a awesome job on my basement. They are very good working crew, and did the job professionally. I would highly recommend them for any basement waterproofing job.

Cristy Stephens

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Jason was on time and quickly provided your estimate and explained all procedures .

Jason was on time and quickly provided your estimate and explained all procedures .

JERRY PAYNE

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Cameron was the foreman then he was a 10 out of 10. He communicated me promptly and kept me informed about what was going on and what was…

Cameron was the foreman then he was a 10 out of 10. He communicated me promptly and kept me informed about what was going on and what was going to happen. His crew did a great job despite all the twists and turns that we had and I highly recommend your request Cameron as your foreman. Loved working with him.

Barbara Benton

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Impressed with another annual inspection. Dan B. was very professional and informative.

Impressed with another annual inspection. Dan B. was very professional and informative.

Susia Schultz

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John Fulton is extremely personable. He thoroughly explained everything. I want him to be my groundworks person everytime!

John Fulton is extremely personable. He thoroughly explained everything. I want him to be my groundworks person everytime!

Jill Bruff

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Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to…

Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to carefully assess our house and made sure we understood the findings and patiently answered all of our questions. Not only did he provide a thorough inspection, but his educational approach helped us feel confident in the results. I highly recommend him.

Elham Nosrat

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Carter S. & Riley G. did a great job with the PolyRenewal leveling work we had done on our garage. They were both very thorough, polite and …

Carter S. & Riley G. did a great job with the PolyRenewal leveling work we had done on our garage. They were both very thorough, polite and diligent in making sure all of our questions and concerns were addressed. Thank you!

Lisa Belka

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Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very…

Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very professional manner. We were well informed about the water proofing system that Groundworks will install. Snoop really knows his stuff!

Gary P.

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We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers,…

We hired FSM to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM for any of your foundation work!

Rema S

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