Ovid

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Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done…

Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done earlier than they said, and the work was perfect. They even found an issue we need to call a plumber about. Great team!! We are happy we went with this company for sure. Well worth the money.

Margene Dunsmore

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Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!

Jason Noel

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Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back…

Joshua Gaddy came to fix where the pipe coming out of the house was cut off and not taken care of properly to keep water from coming back in the house and letting the sump pump run every 15 seconds. Temporary fix and said someone would be back to fix it in the spring when the ground wasn't frozen. Your company needs something better than heat tapes for the pipe not freezing, after all we live in Michigan. Cam was told by someone to cut it off but not what to do so water wouldn't gush out on the ground right next to my house with no place to go. Joshua did the best he could for now. I wasn't happy with the problem, being I spent so much to keep water out and ruining my foundation. The job was done nicely until the pipe froze.

Sandy Wentz

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Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

Jacob did a fantastic job! Clearly addressed my questions and concerns. Happy customer.

Joshua Hall

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Good work.

Good work.

Jeanette Jones

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Hunter K. and Cody K. Were wonderful to work with. They communicated well and often. The crawlspace is so well done – all of our…

Hunter K. and Cody K. Were wonderful to work with. They communicated well and often. The crawlspace is so well done – all of our contractors are commenting and impressed, as are we!

D'Andra Walter

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Carter S. and Riley G. The team provided me with estimate of arrival time that was accurate. Work was done with opportunity to review…

Carter S. and Riley G. The team provided me with estimate of arrival time that was accurate. Work was done with opportunity to review progress. The team was neat, efficient, and provided good communication as to the process and progress.

D West

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I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and…

I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and was extremely knowledgeable and able to teach me a few things about my house.

Zachary Lazarov

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Very helpful, very courteous. Went out of his way to help

Very helpful, very courteous. Went out of his way to help

Martha Jones

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tom is a very respectable guy.

tom is a very respectable guy.

Laiken Watkins

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Had a drain extended in order to meet inspection standards. Richard Z., Shawn E., Sebastian M., and Martin H. Knocked it out in no time….

Had a drain extended in order to meet inspection standards. Richard Z., Shawn E., Sebastian M., and Martin H. Knocked it out in no time. Showed up on time. Worked quickly and together as a team! Great job.

mary spencer

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We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our…

We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our crawl spaces! He did an excellent job crawling under our house! Wish we could see him again! He is a excellent FSM reprehensive!

Bob Madison

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I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on…

I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on her basement and when Brian gave me the cost, it was a little lower and what sold me is the lifetime warranty on the home. David and his crew came out early on a Monday (Dom & Matt) and did a fantastic job making sure the dust from removal of the cement was taken care of and cleaned up afterwards. I noticed the musty smell which was causing mold was taken care of. After 2 inspections by my city, they returned on a Friday to cement the trench. (Eric instead of Matt this time.). They did a great job again carrying all the buckets of cement and again a great clean up job. I’ve already passed along their info because of the great job done by all 5 of them. Brian was very helpful with answering all my questions before, during and at the end of the job.

Mary Schoenfeldt

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Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and…

Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and detailed solution to the moisture issues I’m having. He used some state of the art tools to collect the necessary data to provide me with a few options to choose from. He was super friendly and didn’t “push” his products or services. I would highly recommend FSM for your basement needs.

Richard Elliott

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Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….

Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied

Gordon McIntosh

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I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

Marvin Gotts

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Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it…

Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it happened to the basement and now I understand what the customer on how to permanently fix the problem and I’m sure she’s going to go with it

Erin Dobbins

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Mike came out to do a plan for our basement. He was totally professional while also being friendly and casual. He did a very thorough job…

Mike came out to do a plan for our basement. He was totally professional while also being friendly and casual. He did a very thorough job of explaining everything to us and taking the time to make sure we understood the entire plan and all of our options. Highly recommend!

Elizabeth Dixon

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Awesome job!!! Justin was a great!

Awesome job!!! Justin was a great!

Greg Keys

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John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I …

John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I have so much peace of mind after talking to him! He was very clear about presenting us our options and discussing our next steps, even suggesting a few simple solutions above and beyond what we initially called Groundworks to assess. If we need future foundation work done, this’ll be the first company we call.

Devin Dely

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