Springfield

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I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff…

I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff they should not have touched….Update the job is finished and FSM has agreed to correct the issues and came out yesterday and corrected the issues. They replaced the down spout and have placed the pipe behind the drywall as I requested. They agreed to help pay for part of the wall repair. I was always responsible for replacing the drywall and removing it. I am glad FSM has stood up and took responsibility.

Joel Marchio

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Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and…

Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and was extremely friendly and professional. Explained everything completely and did the work I asked.

Sherry Yeager

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Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great…

Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great basement inspection.

Morgan Sharma

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Had a great experience with Gary. I called him out for what I thought was a water proofing issue and discovered it was actually a plumbing…

Had a great experience with Gary. I called him out for what I thought was a water proofing issue and discovered it was actually a plumbing issue. He was incredibly honest and didn’t try to upsell me on unnecessary repairs. I appreciate his honesty and integrity. He also took the time to point out several ASAP maintenance items to help me avoid future headaches. It’s very rare to find that level of honesty and kindness that he has versus just wanting to make money or take advantage. Highly recommend.. GO GARY!!!

Lawan Mccoy

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These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely….

These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely. Thank you to, Miguel A,Luis S., & Garrson G. Thank you

Susan Nance

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Phillip did a great job checking my foundation repair and performing maintenance.

Phillip did a great job checking my foundation repair and performing maintenance.

Frances Mcfluffenstuff

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• 5/
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Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we…

Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we haven't thought about.Overall good experience.

Amanda Burns

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• 5/
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Scott Lukowski was extremely knowledgeable and helpful in addressing wet basement issues!

Scott Lukowski was extremely knowledgeable and helpful in addressing wet basement issues!

Pam Hall

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Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and…

Jonathan & his crew of Jonah H, Matt E, Ethan H, & Logan D were wonderful. They showed up on time, did a great job, cleaned up, and answered all my questions.

Sue Lerner

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Tim was our service technician and was incredible! Very professional and went beyond the call to address our concerns and make…

Tim was our service technician and was incredible! Very professional and went beyond the call to address our concerns and make recommendations! Highly recommended!

David Grissom

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Marc was polite, knowledgeable, professional. He gave his honest opinion. A pleasure to do business with him. We will request him anytime…

Marc was polite, knowledgeable, professional. He gave his honest opinion. A pleasure to do business with him. We will request him anytime we need assistance from Groundworks.

Lisa Schut

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Extremely thankful for Anthony and his team David T, Jake M, and Josh W – they walked me through a big project step by step and made…

Extremely thankful for Anthony and his team David T, Jake M, and Josh W – they walked me through a big project step by step and made everything look easy. It’s worth the investment knowing their waterproofing will give me peace of mind and take away that feeling of finding water in your basement (see picture of that feeling)

Colin O'Farrell

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Had a drain extended in order to meet inspection standards. Richard Z., Shawn E., Sebastian M., and Martin H. Knocked it out in no time….

Had a drain extended in order to meet inspection standards. Richard Z., Shawn E., Sebastian M., and Martin H. Knocked it out in no time. Showed up on time. Worked quickly and together as a team! Great job.

mary spencer

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My basement flooded and Groundworks didn't have any immediate openings. However, they went above and beyond by getting Bryan Doyle to come …

My basement flooded and Groundworks didn't have any immediate openings. However, they went above and beyond by getting Bryan Doyle to come to my house and his day off to install temporary sump pumps. I was very pleased that my basement was drained and stayed dry until the full crew could come out a week later. I would definitely recommend Groundworks!!!!!

Amy Husted

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Hard work and thorough job. Jonah H, Ethan H and Matt H worked long and hard and did a great job

Hard work and thorough job. Jonah H, Ethan H and Matt H worked long and hard and did a great job

Ed Tatum

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Thank you Mark Dunbar for being honest! I would highly recommend you and your company. It's rare to find someone who's is honest these days….

Thank you Mark Dunbar for being honest! I would highly recommend you and your company. It's rare to find someone who's is honest these days. After Mark's inspection he determined that I had a gray water plumbing leak and a crawl space cover leaking but no need for his services. Which is amazing compared to the competition Ayers Basement that tried to sell 57K worth of service.Mark won't sell you what you don't need I highly recommend you ask for him by name. I will be contacting Mark for some under pin foundation work in the spring.Thank you for your honesty!Andre

Andre' Benoit

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Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how …

Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how it can be prevented as well as fixed, he advised me and answered all of my questions efficiently.

Ismail Mussed

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We called for a free consultation expecting someone to walk around, point out a few things and give us an estimate +/- $5k. Andy Hess…

We called for a free consultation expecting someone to walk around, point out a few things and give us an estimate +/- $5k. Andy Hess arrived, was incredibly professional and took a good 30 – 40 mins inspecting the basement. I’m not someone who knows a lot about how my home functions. He sat with me until he was sure I understood each different offer. While it’s still an expensive project, I do feel that I’m in good hands.

Melissa Becker

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The crew arrived promptly this morning led by Hunter the Foreman and crew members Dalton and Dawson. They covered the walls and floors…

The crew arrived promptly this morning led by Hunter the Foreman and crew members Dalton and Dawson. They covered the walls and floors leading to the crawl and were extremely neat and conscientious. They answered our questions, showed and explained the results of their skillful work, all delivered exactly as contracted. They cleaned up the crawl floor, even areas we had on our “to do list”! SO IMPRESSED! We must include Zachary, our Sales Rep, who developed the solution initially, came out a week beforehand at our request to make sure we had prepared the exterior as needed. HIGHLY recommend FSM, now Groundworks of Traverse City.

Val Dalton

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We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and…

We were very happy with the expertise, courtesy and responsiveness of the FSM people. First, Rana explained the process carefully, and readily returned phoned questions several times before the work was done. The experienced, professional team of Marco M, Mario S and Noel G carried through. Even with some adjustments there was no delay, while they carefully took time to explain to us each step of the process. Our basement was in good hands with these impressive craftsmen.

Sarah J.

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