Benton Harbor

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Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very…

Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very informative. He was incredibly friendly and we will definitely be using FSM for any future needs.

Heather L

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Driveway lift/wine cellar vapor barrier. Jason R and Jordan B – very professional.

Driveway lift/wine cellar vapor barrier. Jason R and Jordan B – very professional.

Kristen McBride

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Highly recommend FSM and Cameron. Very knowledgeable and professional!

Highly recommend FSM and Cameron. Very knowledgeable and professional!

Donene Smith

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We want to thank FSM for their great service. A big shout out to the crew, Hunter K, Cody K, and Dawson M for a good job. Very hard,…

We want to thank FSM for their great service. A big shout out to the crew, Hunter K, Cody K, and Dawson M for a good job. Very hard, working and professional. Thanks again so much. Debbie and Behrend

Debbie Schoettke

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Great service, Chad explained everything in detail and was very trustworthy. I really appreciate the support

Great service, Chad explained everything in detail and was very trustworthy. I really appreciate the support

Debbie Solem

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Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done…

Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done earlier than they said, and the work was perfect. They even found an issue we need to call a plumber about. Great team!! We are happy we went with this company for sure. Well worth the money.

Margene Dunsmore

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Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect…

Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect solution, he pointed me in the right direction. Would work with this company again 100%.

Bethany Caccamo

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I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative…

I was surprise to discover a small leak in my basement. I had FSM to waterproof my basement 6 years ago. I was told by the representative at that time, that I would never have a water problem again. I contacted FSM immediately. A few days later, I met Justin {representative)who was very proficient & knowledgeable about my water problem. He explained and offer solutions. I had to remove & replace drywall, molding, repaint, buy more carpet padding plus have it dried & stretched…$$$ I was furious with the Manager from FSM, he didn't offer to pay for any of the repairs. Justin's effort in helping me made a huge difference. It took 2 visit to complete the work. This is how a company should service their customers!

Rhonda Elliott

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John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!

John Fulton was very professional, efficient and informative. We appreciate his manner as well as his work! Highly recommend!

Rebecca Reid

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Snoop was very professional, friendly and respectful. All my questions were answered. I enjoyed doing business with him.

Snoop was very professional, friendly and respectful. All my questions were answered. I enjoyed doing business with him.

Ruth Kamphuis

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

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Just had FSM come for annual crawl space maintenance. I appreciate knowing my home is protected. The sump pump system, air quality…

Just had FSM come for annual crawl space maintenance. I appreciate knowing my home is protected. The sump pump system, air quality along with central dehumidifier all work together to make my house a comfortable home to live in. Today's tech, Chad Tower, was a pleasure to deal with. It's always great to know detailed oriented people are on the job looking out for my best interest. Thanks again, FSM!

Ann Ferrin

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Marc was polite, knowledgeable, professional. He gave his honest opinion. A pleasure to do business with him. We will request him anytime…

Marc was polite, knowledgeable, professional. He gave his honest opinion. A pleasure to do business with him. We will request him anytime we need assistance from Groundworks.

Lisa Schut

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Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings….

Our consultant, Adam was knowledgeable, courteous and understanding. He was on time and explained everything in detail and with drawings. We booked our service and he as well as the team were able to get us scheduled in a timely and efficient manner. I am looking forward to the completion of our project and would highly recommend him and the service. Best customer service I have had in a very long time.

Jacqueline Horrocks

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Had a mess in my crawlspace. Alex, Marcus, and Jaun did a great job. They got rid of all the water and were very polite. My crawl looks a…

Had a mess in my crawlspace. Alex, Marcus, and Jaun did a great job. They got rid of all the water and were very polite. My crawl looks a 1000 times better. The guys were very good.

David Guy

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We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not…

We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not holding up well. (Our basement continues to smell musty sometimes.) We really liked the ability to schedule the appointment online and couldn't have asked for a better consultation with Keenan. We've been very pleased with the correspondences ahead of the work such as receiving the plans and permits. It's a lot of money to drop on something that isn't vital at the moment, but fully trust that these guys will get it done right and stand by their work.

Lindsay Mason

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They did a thorough job and went above and beyond. Recommend them 10/10.

They did a thorough job and went above and beyond. Recommend them 10/10.

CML D

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Brian was very knowledgeable, quick and professional

Brian was very knowledgeable, quick and professional

Laura Poletti

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Just had our basement inspection and had a leak caused by another contractor. Phil P. and Jason R did a fantastic job–Changed pipes,…

Just had our basement inspection and had a leak caused by another contractor. Phil P. and Jason R did a fantastic job–Changed pipes, sprayed foam insulation. No more leaks and everything is in working order.

Pete Beck

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These guys were a 10 out of 10 service for reinforcing my main level floors they were fully transparent with the job and the results…

These guys were a 10 out of 10 service for reinforcing my main level floors they were fully transparent with the job and the results exceeded expectation from start to finish all around a great company to work with.

Gary O'Connor

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