Grand Haven

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Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how …

Great staff, especially Sean. Sean walk me through all the steps to get my foundation issue fixed and even showed me educational videos how it can be prevented as well as fixed, he advised me and answered all of my questions efficiently.

Ismail Mussed

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect…

Kyle was awesome. Helpful, knowledgeable, tried his best to work on the issues my house had, and even though we couldn't find the perfect solution, he pointed me in the right direction. Would work with this company again 100%.

Bethany Caccamo

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Phillip did a great job checking my foundation repair and performing maintenance.

Phillip did a great job checking my foundation repair and performing maintenance.

Frances Mcfluffenstuff

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John Weidenbach came by and gave a 5 star inspection. He was very helpful and knowledgeable! Super professional, on time and answered all…

John Weidenbach came by and gave a 5 star inspection. He was very helpful and knowledgeable! Super professional, on time and answered all of my questions. Thanks John!!

Chelsey Seymour

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My team, Javier and Scott, were just amazing. They truly go the extra mile!!

My team, Javier and Scott, were just amazing. They truly go the extra mile!!

Vickie Shuler

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Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're…

Nate Pierce & Noah W were both very kind. They cleaned up after themselves. Explained the process. Took their time doing the job. We're very friendly and added to the job. There were a few things that needed to be moved due to the extra job, and they helped me move the items! I would highly recommend them to my friends. I felt guilty because they anticipated the job to take 1.5 hrs and due to our extreme level of problems and added work, it ended up taking them 5 hours! Top notch gentlemen to work with and represent a company! Round of applause to you both!

Michele Malecki

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John Fulton represented FSM, Groundworks in a professional manner. The guest cottage has never felt better! the tight crawl space remains…

John Fulton represented FSM, Groundworks in a professional manner. The guest cottage has never felt better! the tight crawl space remains dry and that makes guests who stay at the cottage very comfortable. Thanks John and all!

michael paradise

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FSM was recommended to me for basement waterproofing. Joe came out to do a very thorough inspection and I was very impressed by his…

FSM was recommended to me for basement waterproofing. Joe came out to do a very thorough inspection and I was very impressed by his knowledge and level of detail during the walk through. By the time he left I had a very clear picture of the condition of my basement and the areas where water has affected my 80+ year old home.

Imlach Group

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Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and…

Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and knowledgeable. Cannot recommend him enough.

Danielle Librandi

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Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation”…

Mark Dunbar was EXCELLENT AND VERY KNOWLEDGEABLE!!! HE was here the same day I called but unfortunately my issue wasn’t a “foundation” issue but he gave me the resources to figure out my problem!! Couldn’t have asked for anything more! Exceptional service all around! 😊

Emily B.

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Nick Stovall has a wonderful personality. He was very patient and kind. He is very knowledgeable about his company and what they offer. I…

Nick Stovall has a wonderful personality. He was very patient and kind. He is very knowledgeable about his company and what they offer. I am a Senior, it is important for someone to be patient and to take their time answering my questions. Nick did both.

Mary Mendiola

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Top notch service! Thank you John Fulton!

Top notch service! Thank you John Fulton!

Timothy Hopper II

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My wife and I had Richard Z., Martin H., and Sabastian M. Out to our house to fix a broken floor joist and another with a crack in it. They …

My wife and I had Richard Z., Martin H., and Sabastian M. Out to our house to fix a broken floor joist and another with a crack in it. They were polite, worked quickly, and aside from the noise of their tools you’d barely know they were there. The work appears to be done well and the overall experience was great! Highly recommend.

Alexander Adams

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Great company. Good service. Respectful and reliable.

Great company. Good service. Respectful and reliable.

Andrea L Davis

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Tim Hooper from FSM completed my 1-year basement inspection after a waterproofing job and was outstanding. He arrived on time, was…

Tim Hooper from FSM completed my 1-year basement inspection after a waterproofing job and was outstanding. He arrived on time, was professional and thorough, and clearly explained his findings and any recommended maintenance in plain language. He took photos, answered all my questions, and left me confident the system is performing as expected. Highly recommend Tim and FSM for reliable, knowledgeable service!

Jacob Oesterreicher

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Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly…

Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly recommend Jim. Thank you!

Louann Larsen

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Decovon S., Dewayne Lee, Darius S., and Issac R. were the gentleman me and my wife had the pleasure of coming to our home to fix our…

Decovon S., Dewayne Lee, Darius S., and Issac R. were the gentleman me and my wife had the pleasure of coming to our home to fix our basement waterproofing needs. Not only were they professional, kind with an excellent work ethic but they did a superb job on the project. Decovon updated me every step of the way and was always cordial on the phone and in person. A lot of work was done and once finished the crew did an immaculate clean up job. Me and my wife are very satisfied with FSM because of these guys!

DonVito

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Miguel Nate Matt did a great job with water proof your basement.

Miguel Nate Matt did a great job with water proof your basement.

Leif Britting

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Crew was careful, courteous, and efficient on my basement project. They accomplished everything dictated by our contract and communicated…

Crew was careful, courteous, and efficient on my basement project. They accomplished everything dictated by our contract and communicated every day with progress and continued expectation setting. Thanks Luis, Gerson, Mike, and Teddy!

Johnathan Nakai

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