Sterling Heights

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James has been terrific so far. We had a delay getting our project started (probate situation) and James stayed in contact with us, never…

James has been terrific so far. We had a delay getting our project started (probate situation) and James stayed in contact with us, never pressured, and was ready the second we were cleared to move out. He is professional, personable, and kind. I am looking forward to working this project with him.

Heather Wolters

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Phil P. and Jason R. came out to our house and did an excellent job. We purchased our house after the previous owner originally used this…

Phil P. and Jason R. came out to our house and did an excellent job. We purchased our house after the previous owner originally used this company to adjust the flooring and thank goodness they had a transfer of ownership warranty. They adjusted the flooring and completed a thorough inspection. They were very knowledgeable and friendly. Due to negligence of the previous owner, we are having them come out to add a drainage system and sump pump. This was recommended by the company previously and the previous owners ignored the issue. I am looking forward to having this issue resolved and would recommend this company for future endeavors.

Krystal smith

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Our service tech Snoop E. was quick and efficient. Alerted us to his ETA and fixed us up! Great service- great attitude. Explained the…

Our service tech Snoop E. was quick and efficient. Alerted us to his ETA and fixed us up! Great service- great attitude. Explained the function and operation of our system. Thank you!

snappydave good

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The guys did a fabulous job leveling my sidewalk and driveway. I highly recommend! One sidewalk section was completely lifted from a tree…

The guys did a fabulous job leveling my sidewalk and driveway. I highly recommend! One sidewalk section was completely lifted from a tree root. Now it is level. Professional and knowledge of their craft. No mess left behind. They cleaned up as they worked. Well done!

Dee Lewis

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Austin West is an excellent consultant. Very thorough in his knowledge and has a game plan for every issue I had. I’m very excited in the…

Austin West is an excellent consultant. Very thorough in his knowledge and has a game plan for every issue I had. I’m very excited in the decisions that were made because life will be that much better once the project is completed. Thank you Grounds Work for your dedication to your customers.

Jovan Donahue

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I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement…

I can't say enough about FSM's great customer service across the board. From the estimate detail to completion of the Michigan basement waterproofing & sump pump, the project manager and entire office and team were greatly communicative and simply awesome to work with. They did a meticulous job; huge lifesaving transformation. Install was completed during extreme cold and snow conditions. No water issues at all after the deep freeze melted. My sister recommended them, and I went with them based on the great work they did on her house, and their outstanding reputation. Thanks to Terrell, Terrell Jr. and Tyler, plus David, no longer have to worry about water issues. Top notch company and team, highly recommend. If you are in need, definitely put them on your estimate list. FSM is high quality, no nonsense.

Donna Courage

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Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great…

Jake is very professional and detailed. He listened to our concerns/ideas. He took his time and gave us great advice. Hands down a great basement inspection.

Morgan Sharma

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Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly…

Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly recommend Jim. Thank you!

Louann Larsen

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Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very…

Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very professional manner. We were well informed about the water proofing system that Groundworks will install. Snoop really knows his stuff!

Gary P.

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John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took …

John W. was fantastic for our first annual inspection. He was very helpful and made sure our system was functioning correctly. He also took the time to answer all of my questions. Thank you, John!

Megan Winchell

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Tim Hooper, Service Technician, was very knowledgeable, informative, and personable. Would love to have him come back next year for our…

Tim Hooper, Service Technician, was very knowledgeable, informative, and personable. Would love to have him come back next year for our inspection!

Deadra Hurley

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We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All…

We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM Grand Rapids for any of your foundation work!

Anonymous Author

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Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done…

Louis, Gerson, and Carlos were on time and got right to work on our crawl space. They were professional and friendly. They were done earlier than they said, and the work was perfect. They even found an issue we need to call a plumber about. Great team!! We are happy we went with this company for sure. Well worth the money.

Margene Dunsmore

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John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.

John Weidenbach was such a pleasure to work with, super informative and put my mind at ease with this process. This was a 5 star inspection.

Kortney Surowiec

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Junior and his team did great work, my basement has been on and off wet for years and they did an excellent job at the installation of the…

Junior and his team did great work, my basement has been on and off wet for years and they did an excellent job at the installation of the new drainage system and wall liners! Will recommend!

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Just had service technician Justin Keway here doing the yearly check on my above ground subpump system and evaluating a crawl space that…

Just had service technician Justin Keway here doing the yearly check on my above ground subpump system and evaluating a crawl space that needs some attention. He was very knowledgeable, thorough and patiently answered all my questions. Would definitely recommend him and the company he works for.

Connie Navarro

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I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me…

I would highly recommend FSM! Miguel and his crew, JasmanY V, and Jose V were polite, hard working, and efficient workers. Miguel kept me informed throughout the process of the progress they were making, showing me and explaining exactly what they were doing. When a change was made to the original contract, it was discussed with me, and I received a prompt call back first thing in the next morning, agreeing on a credit to my account. The worksite was all clean when they left. Job well done!

Barbara Eisenmann

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Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our…

Eric was our service rep and did a thorough job of inspecting our crawl space encapsulation. His professionalism and explanation of our service plan and condition of the crawl space was simple and efficient. It was a pleasure doing business with him.

Pam DePerro

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John W came out to complete our annual inspection and did a fantastic job. He was very personable, thorough, and took the time to walk me…

John W came out to complete our annual inspection and did a fantastic job. He was very personable, thorough, and took the time to walk me through everything he was checking so I understood the condition of the system. He answered all of my questions clearly and pointed out a few things to keep an eye on in the future. I really appreciated his honesty and the fact that he focused on what actually needed attention right now rather than trying to upsell anything. Excellent service and a very professional experience. Highly recommend!

iris lehmann

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SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…

SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.

Rachel I

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