Clayton

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Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer…

Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer service from Chris and this company.

Jennifer Garcia

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The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M,…

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M, Luis S, Mike, and Teddy S, showcased tremendous skill, speed, and work ethic. They were also very accommodating. I was impressed when I saw that they had taken care of some smaller things that really weren’t their responsibilities. If you have a job done by Groundworks (previously FSM) and Gerson, Luis, Mike, and Teddy show up at your door, you will be taken care of.

Nick Kleinhans

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Jason was polite and very knowledgeable, I would recommend him for all your waterproofing needs !

Jason was polite and very knowledgeable, I would recommend him for all your waterproofing needs !

steve jones

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I was just helped by Dylan and Allen Park Michigan. He was absolutely amazing. He went above and beyond aside from helping with the repair…

I was just helped by Dylan and Allen Park Michigan. He was absolutely amazing. He went above and beyond aside from helping with the repair he helped a woman and elderly neighbor pack-up their car . Because of this act of kindness I will tell everyone I know to you FSM .

Kelly Young-Raymore

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We would like to say thank you for you and your crew and the guys that came from California to help out. It really means a lot to us and…

We would like to say thank you for you and your crew and the guys that came from California to help out. It really means a lot to us and thank you again so much. We appreciate you your company the love family.

Dena Love

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Matt and his crew came to our home to sister a floor joist and install some blocks. They were on time, and they had the skills, tools, and …

Matt and his crew came to our home to sister a floor joist and install some blocks. They were on time, and they had the skills, tools, and materials for the job. They did skilled work and cleaned up after themselves when they were done. Matt's communication with us and his crew was top-notch. He called along the way to give us their arrival time. He explained to his crew what they needed to do and everything went as explained. His communication with us was clear and helpful. We highly recommend Matt and his crew for a job well done and would welcome them back without a doubt.

SJ O.

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Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very…

Snoop Eising was a cordial, friendly, and very knowledgeable inspector who explained everything about our basement water issues in a very professional manner. We were well informed about the water proofing system that Groundworks will install. Snoop really knows his stuff!

Gary P.

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Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and…

Great experience. Was able to easily book an inspection for my first available date. John L. came to the house to look at our problem and expertly formulated a plan. Explained to me what was wrong and what products were best to use to fix the problem. I was able to be placed on the work calendar much sooner than I anticipated. On the service date, foreman Matt K. outlined again the plan for installation of the beam and jacks required to fix our sagging floor. He answered a couple of my questions in clear terms that I could understand. Crew members Xavier T. and Tommy D. were friendly but very professional and highly efficient in their work flow. Matt K called the morning of just to ensure correct service time but FSM uses a texting system to update the customer of everything on the service date. When they’re leaving the shop, when they’ve arrived at the property. Worked flawlessly. All of it exceeded expectations!

Edward Lemieur

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Very pleasant informational on company. Scott Lukowski was amazing down to earth. not pushy at all Highly recommend.

Very pleasant informational on company. Scott Lukowski was amazing down to earth. not pushy at all Highly recommend.

Mark S

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We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our…

We had a great FSM service person. John Eldon! He has great customer service skills. he was excellent to explain all the upgrades to our crawl spaces! He did an excellent job crawling under our house! Wish we could see him again! He is a excellent FSM reprehensive!

Bob Madison

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I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a…

I've been an FSM customer since 2014 when at that time, I had a triple backup sump pump installed. During this time I've definitely had a love/hate reationship with them. Sticking to my yearly service commitment, I still fell through the cracks when there was an issue that needed addressing with no answers for a solution. This year, I had the pleasure of Don B. as my service technician and he definitely showed that FSM has knowledgeable and caring technicians. He listened to my concerns and addressed them accordingly, giving clear and concise resolve to any questions/concerns I had. FSM definitely need more Don B's on their team. He's only one of two technicians over a course of 11 years that shows FSM in a positive light. Those aren't great odds considering how let down I'd felt by a couple of FSM technicians. Thank you again Don B, for putting the customer first. I appreciate your time and politeness.

X-citing A

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Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent….

Started with field inspector Andy, no high pressure tactics to sign a contract. The laborers, Miguel, Noel and Michael were excellent. Worked non stop, completed the work in less than a day and a half. Very satisfied

Gordon McIntosh

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

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Marco and his team were friendly and got things done quick! We’re pleased with how things turned out

Marco and his team were friendly and got things done quick! We’re pleased with how things turned out

Nicole Talaga

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Writing this review for Dylan TC from FSM. Very nice, informative and professional. Took time to explain cause and resolution of my…

Writing this review for Dylan TC from FSM. Very nice, informative and professional. Took time to explain cause and resolution of my foundation issue. Also helped greatly to figure out payment options. Extremely knowledgeable and helped make a worrisome situation easy to deal with. Thanks again.

Elissa Cox

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Excellent company, very good technician’s!!

Excellent company, very good technician’s!!

Geralynn Willing

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This company is awesome! I’m would recommend these guys to anyone! Very professional and hard workers! Kind and knowledgeable in what…

This company is awesome! I’m would recommend these guys to anyone! Very professional and hard workers! Kind and knowledgeable in what they’re doing!!

Jennifer Farr

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Joe went above and beyond, crawling through my basement, putting in extra effort, and even coming back Saturday morning to make sure…

Joe went above and beyond, crawling through my basement, putting in extra effort, and even coming back Saturday morning to make sure everything was finished before the rain came through.

Evan Allen

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William and his crew were awesome. William and his crew were very friendly. They showed up and did exactly what we discussed start to…

William and his crew were awesome. William and his crew were very friendly. They showed up and did exactly what we discussed start to finish. Would highly recommend.

Ian Ebe

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Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet…

Had a free consultation with Tyler GraffMiller from FSM, and he was fantastic. He gave me an honest assessment of the source of my wet basement. He didn’t sell me anything I didn’t need and I am very appreciative of that! I would recommend Tyler and FSM to anyone looking to get an HONEST quote.

Mark Goralewski

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