Presque Isle

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easy to work with. clearly explained the cost and solution

easy to work with. clearly explained the cost and solution

Brittany Haupt

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i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and…

i am a senior citizen who actually lives in the Walled Lake area. also live in a condominium community. i was experiencing flooding and sub pump issues in my basement and of course Mangement co. and association did not want to help me. Fourtanelly a fellow named Dave came to the condo and was so patient and helpful in making me understand and decide what was needed to fix the problems . i was totally surprised by the workers that came to fix the problems they were such hard workers, and they had to go up and down about 25 stairs carrying gravel and cement along with equipment they needed to use.Miguel,Jose,and Juilan were the hardest workers i have ever seen. they even ate their lunch in the truck. they were professional,knowledgeable,polite and kind. i highly recommend this co. MS. Spitsbergen

Suzanne Spitsbergen

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I had Ben H. come out and evaluate some cracks and other issues I've been noticing with my house. He was on time and even came out on a…

I had Ben H. come out and evaluate some cracks and other issues I've been noticing with my house. He was on time and even came out on a Saturday. He was easy to talk to and very professional. The company was quick and I feel extremely honest in their assessment.

Amanda C

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I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and…

I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and was extremely knowledgeable and able to teach me a few things about my house.

Zachary Lazarov

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Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very…

Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very informative. He was incredibly friendly and we will definitely be using FSM for any future needs.

Heather L

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John and Dylan were exceptionally professional and helpful throughout the entire profiling process. Excellent experience throughout. We…

John and Dylan were exceptionally professional and helpful throughout the entire profiling process. Excellent experience throughout. We have scheduled the work, and we are looking forward to getting the job done very soon. Thank you!

David Regelbrugge

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Chad was timely and professional. He explained clearly what the issue was and was able to resolve it. Thank you Chad!

Chad was timely and professional. He explained clearly what the issue was and was able to resolve it. Thank you Chad!

Janel Karcher

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Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he…

Looking forward to getting this service done. Ian came by for estimate and was extremely professional, knowledgeable, low pressure, and he helped us decide that this is the direction we should go. He explained the product and the process very well so when he left we had no questions as to what we should expect… So far so good. If the install portion of the project goes this smoothly then we will certainly be pleased beyond words!!

Tim Reed

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I want to thank Miguel A, Luis S, Gerson G, and Gustavo G. for completing my sump pump install on time and with quality work.

I want to thank Miguel A, Luis S, Gerson G, and Gustavo G. for completing my sump pump install on time and with quality work.

Alex

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Nathan, Pierce did an amazing job!

Nathan, Pierce did an amazing job!

Yvette Metz

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Fabulous, will highly recommend. Scott was knowledgeable and answered all my questions. Great experience!

Fabulous, will highly recommend. Scott was knowledgeable and answered all my questions. Great experience!

Joanne Behmlander

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Annual inspection by Jason R. Very thorough inside and outside. Thank you!

Annual inspection by Jason R. Very thorough inside and outside. Thank you!

E. Marshall

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Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to…

Dale K did a foundation inspection for us, and I couldn't be more impressed with his professionalism and expertise. He took the time to carefully assess our house and made sure we understood the findings and patiently answered all of our questions. Not only did he provide a thorough inspection, but his educational approach helped us feel confident in the results. I highly recommend him.

Elham Nosrat

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We want to thank FSM for their great service. A big shout out to the crew, Hunter K, Cody K, and Dawson M for a good job. Very hard,…

We want to thank FSM for their great service. A big shout out to the crew, Hunter K, Cody K, and Dawson M for a good job. Very hard, working and professional. Thanks again so much. Debbie and Behrend

Debbie Schoettke

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Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go …

Samuel Costello is a great person who have great customers service. Just talkin to him was a blessing big smile n a great personality to go with it he knew everything he was fast and at the same made sure I understand everything..that man can run that business by himself n I can't wat for him to start on my project

Jaleesa Jackson

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Driveway lift/wine cellar vapor barrier. Jason R and Jordan B – very professional.

Driveway lift/wine cellar vapor barrier. Jason R and Jordan B – very professional.

Kristen McBride

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Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to…

Dan the "Foreman", Riley, and Reginald were a great crew working together to get my crawl space floor system stabilized to allow me to complete the remodeling of our lake home. They were on time and completed the job a day early. Dan and I work through some of the unforseen structural issues ane saved $2000.00 by eliminating one beam. The only issue was that Tom the salesman said they can level the floors but Dan right away said FSM only stabilize floors and never try to raise floors to get them level. We solved the issue by my purchase of a 20 ton bottle jack used to raise the main beam where it had broken. The home is a 125 year old lake cottage built back when main beams were put on rocks to support the structure. Overall the pricing for the project was better than Ayres Basement Co. FSM has 18 month no interest financing that helped our decision to pick FSM.

Patrick Weitekamp

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Scott was an absolute pleasure to work wit. He explained everything in detail and was very knowledgeable about the system and its benefits. …

Scott was an absolute pleasure to work wit. He explained everything in detail and was very knowledgeable about the system and its benefits. What a great experience!

Michelle Bringer

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We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All…

We hired FSM Grand Rapids to spray foam insulate our crawl space and install a dehumidifier to help with the dampness in that area. All four workers, Jalen, DeShawn, Reggie, and Jamont were very helpful, friendly and professional. The crawl space looks so much better than it did and we are happy that it is sealed off from the cold weather. I would highly recommend FSM Grand Rapids for any of your foundation work!

Anonymous Author

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Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!

Jason Noel

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