Greenbush

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Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30…

Tim Hopper, Service Technician, was prompt, professional and knew exactly what needed to be done in repairing a leak. He was done in 30 minutes with a smile on his face.

garystauffer5

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John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way,…

John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way, possess an excellent listening skill and understanding customer expectation, once the problem/ issue on the hand was explained with clarity and expectations.

D S

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Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Lynn Quigley

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We just completed our basement waterproofing by Groundworks. The work was completed in the two-day period that they estimated. The work…

We just completed our basement waterproofing by Groundworks. The work was completed in the two-day period that they estimated. The work was done very professionally by the crew of 5 or so workers. All were very friendly and worked well together as a team. A special thanks to Logan, Darius Anthony and Braxton for their work.

Dean Snyder

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Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very…

Don was great! He called in advance of his inspection, helped us identify where the water was coming from in our basement, and was very informative. He was incredibly friendly and we will definitely be using FSM for any future needs.

Heather L

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FSM came out to my home and really knocked it out of the park… everyone on the team deserves five stars in it all began with my inspector,…

FSM came out to my home and really knocked it out of the park… everyone on the team deserves five stars in it all began with my inspector, who gave me the solution that I needed to repair my home, thank you to John Weidenbach, and the rest of the crew at FSM

Marilyn Coolman

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Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and…

Tim was amazing! He confirmed the appointment the night before and called me in the morning before his arrival. Arrived right on time and was extremely friendly and professional. Explained everything completely and did the work I asked.

Sherry Yeager

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Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly…

Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly amazing. The last line of her Groundworks signature block says everything you need to know about her: “Less Than Exceptional Is Not Acceptable.” There are a lot of moving parts to a foundation repair involving work crews, plumbers and government inspectors coming and going with varying degrees of commitment to customer service. Although I was new to all of this, Cynthia’s clear instructions, patience, and willingness to follow up on my questions demonstrated her commitment that all Groundworks employees should emulate. I can’t say enough good things about her…

David Ashenfelter

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Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and…

Austin West came to check out our basement. He spent a full 2 1/2 hours checking out a bunch of stuff for us. He was comprehensive and knowledgeable. Cannot recommend him enough.

Danielle Librandi

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Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to…

Jason arrived early, and went out of his way to make certain everything was functioning well. He explained all to us, including how to service,

Ernest Yoder

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Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that…

Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that the humidifier is in the correct place and will have efficient ventilation before finishing our basement. Time was very informative, professional and knowledgeable and explained everything in clear and concise manner. While he was at my home for this task, he noticed the cracks on my driveway and offered several options to save the driveway and options to fix the large cracks. We hope that we can do this task in the spring. I give Time a 5 stars for his efficiency and excellent customer service. Thank you Tim!

Amal Hagen

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Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew…

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew that came in to do the job were courteous, respectful of my home. They came in, got to work and knew what needed to be done. If I had questions, they answered them. They were in pretty tight quarters (all 3) and they made the best of it. Thank you so much for a job well done!! I would give them a 15!!! If you need foundation, basement waterproofing, etc., FMR is the place to call.

Roxanne Bennink

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Alex, Daryl & the crew were extremely professional. Communication was outstanding and all the work was done in a timely fashion. FSM…

Alex, Daryl & the crew were extremely professional. Communication was outstanding and all the work was done in a timely fashion. FSM exceeded my expectations. Highly recommend.

Ron Dooley

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The crew (Dave, Matt, Jordan) did awesome, were friendly, worked hard and finished ahead of schedule.

The crew (Dave, Matt, Jordan) did awesome, were friendly, worked hard and finished ahead of schedule.

James Moore

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Clean, friendly, knowledgeable, a Great experience not knowing for sure how it was going to go. Thank you, Brad

Clean, friendly, knowledgeable, a Great experience not knowing for sure how it was going to go. Thank you, Brad

Brad Balderson

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John came to do an inspection of our water proofed basement. He called on his way and was on time. He worked efficiently and was able to…

John came to do an inspection of our water proofed basement. He called on his way and was on time. He worked efficiently and was able to show me pictures of his outcomes. He noticed an insulation issue and wrote a quote which we cannot take advantage of at this time. My husband scheduled an appointment for John to come and look at our crawl space for maintenance in the spring. We'll done,John.

Gwen B

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Tim was prompt, professional, and knowledgeable. I’ve had no problems with the work Groundwork’s did in waterproofing my basement since it…

Tim was prompt, professional, and knowledgeable. I’ve had no problems with the work Groundwork’s did in waterproofing my basement since it was done 2 years ago. Was used to getting water coming through the walls every spring but no more. Tim checked thing over and made several recommendations!

David Hawn

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Did a great job, very responsive and easy to work with. Appreciated Tyler and Dale and their crew working hard.

Did a great job, very responsive and easy to work with. Appreciated Tyler and Dale and their crew working hard.

Florian Schmitzberger

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jayden and his helper were great. explained what they were going to do and why. answered all my questions. called me when they were on the…

jayden and his helper were great. explained what they were going to do and why. answered all my questions. called me when they were on the way and told me about when they would show up.when they finished all trash was picked up and floor swept

Dave Tice

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Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and …

Jayden, Carter and Trent work like a well oiled machine. From protecting the new carpet to clean up afterwards, no worries. They placed and adjusted two support beams and I could 'feel' the difference right away. I'm so impressed, I decided to have them back to support another section. Smart investment!

Bill Chesnic

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