Click Below to Leave a Review!
Award Winning Service
Recent Reviews from our Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Jonah H was excellent…..top notch communication Jonah H, Matt E and Ethan H made a remarkable team. They were prompt, courteous, and…
Jonah H was excellent…..top notch communication Jonah H, Matt E and Ethan H made a remarkable team. They were prompt, courteous, and cleaned up the site completely
- 5/
- 5/
- 5/
- 5/
- 5/
Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your…
Joe did a great job investigating our problem and explaining his solution to me. I would highly recommend him to help you with your basement waterproofing concerns.
- 5/
- 5/
- 5/
- 5/
- 5/
Thank You to the following guys for being professional and staying late. They had a positive attitude even when their truck would not come …
Thank You to the following guys for being professional and staying late. They had a positive attitude even when their truck would not come out of park for 40 minutes. They stayed late the first night to get as much done as possible. The Foreman came back the next day with a different crew with the same positive energy. They did an excellent job fixing our basement . Bryant D, Jacob V, Harold, Brandon W and Stephen Cole.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my…
Jason Schilt was are rep that came out to price our job. Very professionalAmazing pricesWould recommend him and his company to all my friends and familyThanks Jason
- 5/
- 5/
- 5/
- 5/
- 5/
We had our foundation and crawl space repaired by Groundwork’s. From Ryan and the inspection to the completion of the project their team…
We had our foundation and crawl space repaired by Groundwork’s. From Ryan and the inspection to the completion of the project their team did an excellent job. Keith Boyd and his crew were professional and respectful of our property. Keith kept us informed on the team’s progress and made sure we were satisfied and all our questions were answered before they left. We would highly recommend Groundwork’s for your foundation, basement, crawl space work! They are a AAA+ Team!
- 5/
- 5/
- 5/
- 5/
- 5/
We were really pleased with the work Groundwork did under our cross space. Jacob and Steve were very respectful and cleaned up after…
We were really pleased with the work Groundwork did under our cross space. Jacob and Steve were very respectful and cleaned up after themselves. The finish process exceeded our expectations We will recommend them to everyon. George and Dolly Ferrari
Service tech Nick was great took the time to explain what he was doing and also offered me and the wife other services that they provide…
Service tech Nick was great took the time to explain what he was doing and also offered me and the wife other services that they provide that we will consider having done next spring very professional and knowledgeable about the company he works for THANKS NICK
- 5/
- 5/
- 5/
- 5/
- 5/
Derek Enslow was great! Was very thorough and helpful!
Derek Enslow was great! Was very thorough and helpful!
- 5/
- 5/
- 5/
- 5/
- 5/
Best estimate for the work to be done. Supports for kitchen were installed. Showed up on time Shared pictures of work completed
Best estimate for the work to be done. Supports for kitchen were installed. Showed up on time Shared pictures of work completed
- 5/
- 5/
- 5/
- 5/
- 5/
FSM did a great job repairing our garage floor – thank you Jason R and Jordan B!
FSM did a great job repairing our garage floor – thank you Jason R and Jordan B!
- 5/
- 5/
- 5/
- 5/
- 5/
Had a great experience with FSM. Justin Keway was absolutely great! His ability to communicate what the problem was, how FSM would fix it …
Had a great experience with FSM. Justin Keway was absolutely great! His ability to communicate what the problem was, how FSM would fix it made choosing them easy. He is definitely the reason we chose FSM. The work was done by Mike Holsene, quickly and the improvements were dramatic. Thank you so much. Highly recommend.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian was very knowledgeable, quick and professional
Brian was very knowledgeable, quick and professional
- 5/
- 5/
- 5/
- 5/
- 5/
Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in…
Super happy with how our crawl space project turned out. Our crew (Jonah H, Ethan H, Matt E, and Matt H) did a great job and finished in less than half a day. They cleaned up the space entirely, too. Very considerate!
- 5/
- 5/
- 5/
- 5/
- 5/
We had issues with the flooring in our old home built in the 1890s. Floors so unleveled, from the years I f dampness and old wood!! We…
We had issues with the flooring in our old home built in the 1890s. Floors so unleveled, from the years I f dampness and old wood!! We couldn’t put flooring down that it needed so desperately. The difference was amazing!! No soft spots and floors were amazingly level again!! Didn’t know how much difference this would would make and we are finally ready to have our new wood floors put down!! Thanks to the great workers to get under our very small area under house to accomplish this feat!! Thanks to Miguel A, Mateo O, Demon B as well as the electrical team Josh W and Caleb T!! Great work guys!! Thanks!!
- 5/
- 5/
- 5/
- 5/
- 5/
Jake Berry was a very professional and knowledgeable inspector. He gave me many different options to solve my crawl space issues.
Jake Berry was a very professional and knowledgeable inspector. He gave me many different options to solve my crawl space issues.
- 5/
- 5/
- 5/
- 5/
- 5/
They did a thorough job and went above and beyond. Recommend them 10/10.
They did a thorough job and went above and beyond. Recommend them 10/10.
- 5/
- 5/
- 5/
- 5/
- 5/
The crew (Dave, Matt, Jordan) did awesome, were friendly, worked hard and finished ahead of schedule.
The crew (Dave, Matt, Jordan) did awesome, were friendly, worked hard and finished ahead of schedule.
- 5/
- 5/
- 5/
- 5/
- 5/
Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.
Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.
- 5/
- 5/
- 5/
- 5/
- 5/
The FSM crew of Anthony, Ben andTommy did a great job of fixing our basement drainage problem and our floor-creaking issue. They are very…
The FSM crew of Anthony, Ben andTommy did a great job of fixing our basement drainage problem and our floor-creaking issue. They are very professional, efficient and friendly. We would highly recommend them!
- 5/
- 5/
- 5/
- 5/
- 5/
Jason R came over to my house from FSM, for routine yearly maintenance. He not only arrived on time, told me exactly what he was going to…
Jason R came over to my house from FSM, for routine yearly maintenance. He not only arrived on time, told me exactly what he was going to do, cleaned up, and turned off all of the lights when he was done. Not to mention he fixed one of our gutters and brought in the trash cans and recycle bin. I am one highly satisfied customer! Thank you Jason R and FSM.
- 5/
- 5/
- 5/
- 5/
- 5/
we had them out to do a full water proofing of our basement. quick turn around from initial quote to completion. our crew were amazing,…
we had them out to do a full water proofing of our basement. quick turn around from initial quote to completion. our crew were amazing, very thorough and communicated with us well throughout the whole process. thank you; Marco M. Jon M. and Noel G.
- 5/
- 5/
- 5/
- 5/
- 5/
My project was completed on time with no issues. The workers were extremely knowledgeable and thorough in explaining the scope of work. …
My project was completed on time with no issues. The workers were extremely knowledgeable and thorough in explaining the scope of work. I would recommend their services!
- 5/
- 5/
- 5/
- 5/
- 5/
Jonah, Logan, Bryant and Gabe did a great job installing a new beam and supports. They completed the job in one day and were friendly and…
Jonah, Logan, Bryant and Gabe did a great job installing a new beam and supports. They completed the job in one day and were friendly and professional.
- 5/
- 5/
- 5/
- 5/
- 5/
Fantastic crew. Efficient and reliable. Thanks to Daniel S, Riley G, Alex P, and Jacob K.
Fantastic crew. Efficient and reliable. Thanks to Daniel S, Riley G, Alex P, and Jacob K.
- 5/
- 5/
- 5/
- 5/
- 5/
John was very knowledgeable and friendly guy! He checked my current sump system and gave me a quote on a back up sump in case I choose to…
John was very knowledgeable and friendly guy! He checked my current sump system and gave me a quote on a back up sump in case I choose to get one. Thanks John!
- 5/
- 5/
- 5/
- 5/
- 5/
Hunter K, Logan D and Theo F were very professional and did a great job re-enforcing the walls of my crawl space and treating the spots of…
Hunter K, Logan D and Theo F were very professional and did a great job re-enforcing the walls of my crawl space and treating the spots of mold that were down there. They also put some more encapsulating material down where there could be water entering.
- 5/
- 5/
- 5/
- 5/
- 5/
Highly recommended. The crew,was timely and very efficient, you could see they worked well together as a team. Every contact we had were…
Highly recommended. The crew,was timely and very efficient, you could see they worked well together as a team. Every contact we had were very efficient and helpful and very friendly. The final work was so satisfying. What a transformation to our crawlspace. Thank you, FSM Jo and Charlie Van Horn
- 5/
- 5/
- 5/
- 5/
- 5/
Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I…
Our sales person Jim Nesbitt was outstanding He was pleasant courteous and very professional He went above and beyond what my wife and I expected This is the 2nd time using FSM The fist out of the Traverse City office. By sure the best Highly recommend
- 5/
- 5/
- 5/
- 5/
- 5/
Dave and his team did an excellent job in my basement. Cleaned everything up . They informed me of every step. David is wonderful
Dave and his team did an excellent job in my basement. Cleaned everything up . They informed me of every step. David is wonderful
- 5/
- 5/
- 5/
- 5/
- 5/
Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He…
Jeff Holbrook was awesome. He was on time. He listened to our problems and examined everything inside and out and diagnosed the issue. He explained our options and what services he offers without the salesman pressure. We will definitely use him for future services if needed. 5 STARS ALL DAY.
- 5/
- 5/
- 5/
- 5/
- 5/
John was on time, addressed issue front drain and provided suggestion to ensure drain does not freeze
John was on time, addressed issue front drain and provided suggestion to ensure drain does not freeze
- 4/
- 4/
- 4/
- 4/
- 4/
I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff…
I have had one problem after another. I am still waiting for them to fix the work they did wrong and pay for damages they made on stuff they should not have touched….Update the job is finished and FSM has agreed to correct the issues and came out yesterday and corrected the issues. They replaced the down spout and have placed the pipe behind the drywall as I requested. They agreed to help pay for part of the wall repair. I was always responsible for replacing the drywall and removing it. I am glad FSM has stood up and took responsibility.
- 5/
- 5/
- 5/
- 5/
- 5/
James Nesbitt was very helpful and professional. He was honest and upfront with his estimate and he worked well with my parents to help…
James Nesbitt was very helpful and professional. He was honest and upfront with his estimate and he worked well with my parents to help them understand how the Groundworks system will correct the water issues in their basement. Thank you so much!
- 5/
- 5/
- 5/
- 5/
- 5/
Jordan and Jason make customer satisfaction a Reality, as they educate the homeowner, they were humble and professional. The explained the…
Jordan and Jason make customer satisfaction a Reality, as they educate the homeowner, they were humble and professional. The explained the process, and that even though things can’t be perfected, the five year warranty offered is exceptional. five stars and highly recommended these two gentlemen.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason R came today for 1 year follow up inspection of foundation work that was completed 11/2024. Jason R was very professional and…
Jason R came today for 1 year follow up inspection of foundation work that was completed 11/2024. Jason R was very professional and comprehensive in his inspection. He answered all my questions. I highly recommend FSM from Brent to Levi to Jason-they have been incredible to work with.
- 5/
- 5/
- 5/
- 5/
- 5/
I would to thank …. Dan, (supervisor). Mason, (foreman), and the crew,,,, Mitch, Conner, and Dustin,,,,, these guys did a GREAT job on my…
I would to thank …. Dan, (supervisor). Mason, (foreman), and the crew,,,, Mitch, Conner, and Dustin,,,,, these guys did a GREAT job on my foundation, They spent 2 days repairing my house, Highly recommend FSM Doug
- 5/
- 5/
- 5/
- 5/
- 5/
Joe presented the company and the process very well and clearly. I feel very good about working with Joe and with foundation systems
Joe presented the company and the process very well and clearly. I feel very good about working with Joe and with foundation systems
- 5/
- 5/
- 5/
- 5/
- 5/
Hunter K and Cody K did an exceptional job overhauling our crawl space. Nice guys, real professionals. Left everything nice and neat. The…
Hunter K and Cody K did an exceptional job overhauling our crawl space. Nice guys, real professionals. Left everything nice and neat. The space before the project was a disaster. The final result is night and day, for the better! I'd recommend these guys to anyone considering a crawl space makeover. I was 100% satisfied with their work. Nice job boys! Best, Jim S
- 5/
- 5/
- 5/
- 5/
- 5/
Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained…
Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained steps they were doing and extremely courteous. Definitely would recommend FSM for this type of work. Five Stars!
- 5/
- 5/
- 5/
- 5/
- 5/
Very informative and patient. Most importantly he was on time! Grrreat Customer Service!
Very informative and patient. Most importantly he was on time! Grrreat Customer Service!
- 5/
- 5/
- 5/
- 5/
- 5/
PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed…
PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed to fix my basement and keep it dry. They have a life time warranty.
- 5/
- 5/
- 5/
- 5/
- 5/
Top notch service! Thank you John Fulton!
Top notch service! Thank you John Fulton!
- 5/
- 5/
- 5/
- 5/
- 5/
FSM of Traverse City and Josh G are awesome! I bought my house last June knowing the basement got wet and kind of flooded every spring….
FSM of Traverse City and Josh G are awesome! I bought my house last June knowing the basement got wet and kind of flooded every spring. Last Summer when, (I can’t remember his name) came to do an inspection of the support poles they had installed a year or two before I bought the house he sold me on getting the whole basement water proofed. I’ll tell you one thing. If you think you need it done, but can’t afford it, you need to find a way to afford it. I didn’t realize how musty and stinky my house was before I had FSM do the work plus getting the awesome dehumidifier. They just came to do their annual inspection of everything and I only had one problem or rather question. I went up stairs to use the bathroom and when I came back downstairs Josh already had gotten me some dates for warranty work. I feel like I just doubled the value of my home by having them come in. Thank you FSM!
- 5/
- 5/
- 5/
- 5/
- 5/
Charles arrived promptly for the appointment and took the time to listen to our concerns and analyze the issues and propose a reasonable…
Charles arrived promptly for the appointment and took the time to listen to our concerns and analyze the issues and propose a reasonable solution. We are happy with the process
- 5/
- 5/
- 5/
- 5/
- 5/
Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump…
Julie came out and first looked at and checked how the Sump Pump wasn't working efficiently. Then suggested a newer more efficient sump pump. She was thorough and helpful. She was very knowledgeable and kind. She took her time and was patient and answered my questions. Also, Maxwell came out to lend a hand and he too was very kind and helpful. Both Julie and Max worked together very well. What a team!
- 5/
- 5/
- 5/
- 5/
- 5/
Miguel, Nate, Matt and Nyck did a great job!
Miguel, Nate, Matt and Nyck did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
Michael was very knowledgeable and explained how the poly system was superior to mudjacking
Michael was very knowledgeable and explained how the poly system was superior to mudjacking
- 5/
- 5/
- 5/
- 5/
- 5/
Keith and crew did a fabulous job fixing some areas that needed attention following the crawlspace encapsulation I had done last year….
Keith and crew did a fabulous job fixing some areas that needed attention following the crawlspace encapsulation I had done last year. Keith was knowledgeable and updated me with job progress throughout the morning. Thank you, Keith!
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob was informative and thorough and led a strong team with Steve and Rylee. Everything was explained thoroughly and the work done was…
Jacob was informative and thorough and led a strong team with Steve and Rylee. Everything was explained thoroughly and the work done was excellent. Super happy with the work of that team.
- 5/
- 5/
- 5/
- 5/
- 5/
Stephen C, Matt F and Isaiah F worked on my crawlspace insulation. They were very fast, did an excellent job and after finishing they left…
Stephen C, Matt F and Isaiah F worked on my crawlspace insulation. They were very fast, did an excellent job and after finishing they left the work site clean and with minimal impact. They communicated well with me and they came off as pretty respectful and polite lads. I am left very satisfied with their work. 50 people could now sleep there. Five stars.
- 5/
- 5/
- 5/
- 5/
- 5/
Jayden and Carter did a quick and professional job of raising sagging concrete on our sidewalk. Excellent experience with FSM.
Jayden and Carter did a quick and professional job of raising sagging concrete on our sidewalk. Excellent experience with FSM.
- 5/
- 5/
- 5/
- 5/
- 5/
John Terry was knowledgeable, answered all my questions, explained all solutions throughly and was just overall great to work with thank…
John Terry was knowledgeable, answered all my questions, explained all solutions throughly and was just overall great to work with thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
James was excellent and very knowledgeable and helpful. Took great care of me.
James was excellent and very knowledgeable and helpful. Took great care of me.
- 5/
- 5/
- 5/
- 5/
- 5/
We are so thankful for all the information that John W. provided. His presentation was easy to understand and he took all the time we…
We are so thankful for all the information that John W. provided. His presentation was easy to understand and he took all the time we needed. He answered all our questions and put our minds at ease for us to make our final decision to go ahead the project.
- 5/
- 5/
- 5/
- 5/
- 5/
I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on…
I met Brian Maike in August when he came to talk to me about the Aquastop Perimeter Drain System. A friend had already had 3 estimates on her basement and when Brian gave me the cost, it was a little lower and what sold me is the lifetime warranty on the home. David and his crew came out early on a Monday (Dom & Matt) and did a fantastic job making sure the dust from removal of the cement was taken care of and cleaned up afterwards. I noticed the musty smell which was causing mold was taken care of. After 2 inspections by my city, they returned on a Friday to cement the trench. (Eric instead of Matt this time.). They did a great job again carrying all the buckets of cement and again a great clean up job. I’ve already passed along their info because of the great job done by all 5 of them. Brian was very helpful with answering all my questions before, during and at the end of the job.
- 5/
- 5/
- 5/
- 5/
- 5/
Jonah H Matt E Matt F Dalton M Josh G This crew was professional kind patient friendly and did a great job!
Jonah H Matt E Matt F Dalton M Josh G This crew was professional kind patient friendly and did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
Great crew! Great installation/repair/lift! Very happy with Jason R., Chad D, Rana H, and Mike G as the crew who made our drives and…
Great crew! Great installation/repair/lift! Very happy with Jason R., Chad D, Rana H, and Mike G as the crew who made our drives and sidewalks look fresh and not trip hazards anymore!
- 5/
- 5/
- 5/
- 5/
- 5/
Our tech, John Terry was very courteous and did a awesome service job for us. After he was very helpful answering all question's that we…
Our tech, John Terry was very courteous and did a awesome service job for us. After he was very helpful answering all question's that we had. Company is a little pricey but the work is top notch.
- 5/
- 5/
- 5/
- 5/
- 5/
We just had our 1st appointment with Foundation System of Michigan today. The representative that came to our home was Dylan Gauld. Dylan…
We just had our 1st appointment with Foundation System of Michigan today. The representative that came to our home was Dylan Gauld. Dylan made us feel comfortable from the 1st moment we meet him. Dylan took the time to review the waterproofing issues we had in our basement. He gave us options and listened to our needs and wants. He really made us feel comfortable with the process and put our minds to rest.
- 5/
- 5/
- 5/
- 5/
- 5/
5 stars! Great job guys. Thanks to Luis S. Garson G. And Luis L. In and out in a day!
5 stars! Great job guys. Thanks to Luis S. Garson G. And Luis L. In and out in a day!
- 5/
- 5/
- 5/
- 5/
- 5/
Phil Puzon was so knowledgeable and efficient and personable in his task to replace my sump pump and backup battery. He did an excellent…
Phil Puzon was so knowledgeable and efficient and personable in his task to replace my sump pump and backup battery. He did an excellent job at a reasonable cost. He takes ownership of the task at hand and puts systems in place to alleviate concerns giving me some peace of mind in the process!
- 5/
- 5/
- 5/
- 5/
- 5/
FSM completed work on my basement in November 2025. I am thrilled to say that my basement is dry this morning, after the tremendous storm …
FSM completed work on my basement in November 2025. I am thrilled to say that my basement is dry this morning, after the tremendous storm last night, the pump installed is working great and my yard has no standing water. Jake Whitlow was the foreman on site and the crew was great!
- 5/
- 5/
- 5/
- 5/
- 5/
The guys did a fabulous job leveling my sidewalk and driveway. I highly recommend! One sidewalk section was completely lifted from a tree…
The guys did a fabulous job leveling my sidewalk and driveway. I highly recommend! One sidewalk section was completely lifted from a tree root. Now it is level. Professional and knowledge of their craft. No mess left behind. They cleaned up as they worked. Well done!
- 5/
- 5/
- 5/
- 5/
- 5/
Tajh was extremely knowledgeable and professional. He was happy to educate me on what was going on, and how to fix it. Overall great…
Tajh was extremely knowledgeable and professional. He was happy to educate me on what was going on, and how to fix it. Overall great experience and I will use these guys and recommend them to anyone that needs foundation/crawlspace/basement maintenance.
- 5/
- 5/
- 5/
- 5/
- 5/
We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not…
We're had a really great experience and are glad to be using them. We had work done through another company a few years ago, which is not holding up well. (Our basement continues to smell musty sometimes.) We really liked the ability to schedule the appointment online and couldn't have asked for a better consultation with Keenan. We've been very pleased with the correspondences ahead of the work such as receiving the plans and permits. It's a lot of money to drop on something that isn't vital at the moment, but fully trust that these guys will get it done right and stand by their work.
- 5/
- 5/
- 5/
- 5/
- 5/
My basement flooded and Groundworks didn't have any immediate openings. However, they went above and beyond by getting Bryan Doyle to come …
My basement flooded and Groundworks didn't have any immediate openings. However, they went above and beyond by getting Bryan Doyle to come to my house and his day off to install temporary sump pumps. I was very pleased that my basement was drained and stayed dry until the full crew could come out a week later. I would definitely recommend Groundworks!!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
I would like to give a shout out to Shane Shaffer, one of FSM field inspectors. Let me tell you!! This guy made sure I understood the…
I would like to give a shout out to Shane Shaffer, one of FSM field inspectors. Let me tell you!! This guy made sure I understood the product and the process. He kept me informed before arriving to my house and afterwards. To Shane’s manager, he is an excellent representation of FSM. Excellent job!!!
- 5/
- 5/
- 5/
- 5/
- 5/
After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great…
After having a great experience with this company last year when the waterproofed my basement and put beams in, I had another great experience at my first follow-up appointment. Phillip P came to adjust the beams, do measurements, and check things to make sure they were all working well. He was positive and very thorough in his work. He made sure to show me what he did, talk about what he noticed, and clean up the area. He then returned later in the week to replace the parts (screws? I don't know. They look like big screws but are surely called something different) that are no longer the correct size to "make sure they don't forget to bring them next year." He's a hard worker and did a great job!
- 5/
- 5/
- 5/
- 5/
- 5/
I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could…
I really appreciated the service the company provided. Micheal B was extremely professional and went above and beyond to ensure he could meet at a time that worked best for my family when there was a scheduling conflict. This company will get straight to the point while providing much needed information about the home. Very thankful they came and pointed out a few other issues they noticed about the home that we might want another opinion on since it something they don’t do. I’ve always hated how many companies will pressure you to decide in the moment, but this company wanted you to take time to make the financial decision. Thank you for coming out to the house and we can’t wait to get everything done.
- 5/
- 5/
- 5/
- 5/
- 5/
Joey was great. He was very thorough and helped me fully realized the problem. I will definitely be referring him and FSM to friends and …
Joey was great. He was very thorough and helped me fully realized the problem. I will definitely be referring him and FSM to friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
Joseph Spezia very knowledgeable and explains everything in detail. Best tech ive had. Great Job Joe
Joseph Spezia very knowledgeable and explains everything in detail. Best tech ive had. Great Job Joe
- 5/
- 5/
- 5/
- 5/
- 5/
Andy Hess was great with our inspection! Told us everything we needed to know for going forward with our crawlspace.
Andy Hess was great with our inspection! Told us everything we needed to know for going forward with our crawlspace.
- 5/
- 5/
- 5/
- 5/
- 5/
We have been trying for years to finally get the basement room under our porch to stay dry and this is the first time we've actually…
We have been trying for years to finally get the basement room under our porch to stay dry and this is the first time we've actually succeeded, thanks to FSM, particularly Quentin H, Jordan S, Anthony H and Frank who worked on our project. I should probably preface this with the fact that our house is nearly 100 years old and no construction project, from plumbing, to electrical to construction has ever gone smoothly because this place is just full of character and unexpected surprises that screw up everything you are trying to do. The initial install in August went great. The guys were very knowledgeable and efficient. We had started this project because, every time it rained outside, it also rained inside. We had cups, vases, buckets, anything that could hold water placed everywhere collecting all the drops pouring in while futilely running a dehumidifier 24/7. Turns out that wasn't what was farming mold on our walls and the August worked fixed the moisture levels right away, so we've actually been able to breath in there since August, which is great. But the house struck again with its mystery leaks through the porch cap and the indoor rain persisted. But, when I suspect anyone else might have given up, Quentin and his team persisted, returning several times a month, every month since to find and seal the source of the leak, until this week when we finally got it. I'm so pleased and would recommend FSM to anyone trying to get their basement dry. I'd also like to thank our sales guy, Don, who went the extra mile helping us get ready for the project because our basement support structure was completely in the way. Gotta love old houses and their quirks.
- 5/
- 5/
- 5/
- 5/
- 5/
Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best …
Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best part was the finish work. My crawl space looks amazing we are happy we chose FSM!
- 5/
- 5/
- 5/
- 5/
- 5/
Forrest went above and beyond. Thank you again for patiently walking an old lady thru what would have been a difficult process. You…
Forrest went above and beyond. Thank you again for patiently walking an old lady thru what would have been a difficult process. You expertise was very appreciated.
- 5/
- 5/
- 5/
- 5/
- 5/
Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors …
Justin came out for our annual inspection. He carefully inspected/tested the sump pump, batteries, connections along with the wall anchors and outside connections. Once this was completed, he reviewed all aspects of the inspection with me and alerted me to the amount of humidity in our basement. He made some suggestions of larger dehumidifiers and reminders for our next inspection. He was very thorough and professional.
- 5/
- 5/
- 5/
- 5/
- 5/
Hunter K, Logan D, and Patrick G did an amazing job on our crawl space. They were great at communication. They did the job quick and…
Hunter K, Logan D, and Patrick G did an amazing job on our crawl space. They were great at communication. They did the job quick and cleaned up everything after.
- 5/
- 5/
- 5/
- 5/
- 5/
Jason was very helpful and really took care of my problem! He has a lot of knowledge about all of this! Thank you Jason for everything!!!
Jason was very helpful and really took care of my problem! He has a lot of knowledge about all of this! Thank you Jason for everything!!!
- 5/
- 5/
- 5/
- 5/
- 5/
The crew with Luis, Gerson, Ted and Mike were phenomenal. They explained every step they did. We were beyond impressed with the job this…
The crew with Luis, Gerson, Ted and Mike were phenomenal. They explained every step they did. We were beyond impressed with the job this crew did from set up to clean up they were a well oiled machine. Thanks guys.
- 5/
- 5/
- 5/
- 5/
- 5/
Annual inspection by Jason R. Very thorough inside and outside. Thank you!
Annual inspection by Jason R. Very thorough inside and outside. Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and …
Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K, Dawson M, and Devin R. were very professional and did a great job. We appreciate how respectful they were to us and our home. All and all it was a great experience, and would highly recommend FSM .
- 5/
- 5/
- 5/
- 5/
- 5/
I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work….
I found the process from beginning to end to go smoothly. Everyone was helpful especially the 3 gentlemen who did the foundation work. Kudos to Jakob W., Austin H., and Denzel K.. They went above and beyond!
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent experience. Courteous and professional. Highly recommend Jonah H., Bryant D., and Gabe M. Job looks fantastic J and L Frakes
Excellent experience. Courteous and professional. Highly recommend Jonah H., Bryant D., and Gabe M. Job looks fantastic J and L Frakes
- 5/
- 5/
- 5/
- 5/
- 5/
I had a sump pump system installed. Cannot say enough good things about it. The services team, Joshua, Abdul and Abidan did a great job….
I had a sump pump system installed. Cannot say enough good things about it. The services team, Joshua, Abdul and Abidan did a great job. They were able to finish the job in one day. Joshua made sure he when over everything he was doing, what professionals. Thanks, FSM, for a job well done.
- 5/
- 5/
- 5/
- 5/
- 5/
Team was prompt and hard workers. Explained in detail what they were doing 3 times so I could see each level of job. Very pleased.
Team was prompt and hard workers. Explained in detail what they were doing 3 times so I could see each level of job. Very pleased.
- 5/
- 5/
- 5/
- 5/
- 5/
These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely….
These 3 gentlemen were very polite, professional, they did a great job, informed me of exactly what they were doing. Cleaned up nicely. Thank you to, Miguel A,Luis S., & Garrson G. Thank you
- 5/
- 5/
- 5/
- 5/
- 5/
SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They…
SEE COMMENT BELOW THIS ONE.Chris P., Chad B., Mike T., and David were a Professional team. Had Crawl Space Waterproofing installed. They took time to answer questions. They had a great rapport among themselves and me as the customer. They went above their duties. Would recommend FSM professionals. Recommendation to the work crew that did the installation. Thank you all so very much!ADDING TO THIS REVIEW.As time has gone by have had 2 issues so far with the work that has been done.1. NEEDED A SUMP PUMP WAS TOLD BY THE SALES REP not necessary (WRONG) 2.Dehumidifier has moisture and is dripping or draining the water out onto the encapsulation. Now my dehumidifier is corroded and looks awful. Is the dehumidifier to have been connected to the sump pump???????No answer for that question at this time.Another issue the encapsulation on the walls of crawl space has come down for a SECOND time.The repair crew COULD NOT BE HERE FOR 3 WEEKS AFTER THE INIITIAL CALL. SO………NOW THERE IS EVEN MORE WATER IN THE CRAWL SPACE.No recommendation at this time. It takes away from my time when I have to schedule a repair that should not have even happened.
John was very professional and saved me a lot of headache and was very very knowledgeable good
John was very professional and saved me a lot of headache and was very very knowledgeable good
FSM did waterproofing with drain tile, sump pumps and water seal. Junior and his crew did an absolutely fabulous job. They communicated…
FSM did waterproofing with drain tile, sump pumps and water seal. Junior and his crew did an absolutely fabulous job. They communicated every step of the way and were professional and kind. I couldn’t be happier with them
- 5/
- 5/
- 5/
- 5/
- 5/
Dennis Williams came out to my house and did an excellent job with my sump pump. He did the maintenance then replaced some bad parts. I was …
Dennis Williams came out to my house and did an excellent job with my sump pump. He did the maintenance then replaced some bad parts. I was very satisfied with his service.
- 5/
- 5/
- 5/
- 5/
- 5/
John Fulton is very knowledgeable and explained what needs to be done. Great customer service. It was very easy to make appointments.
John Fulton is very knowledgeable and explained what needs to be done. Great customer service. It was very easy to make appointments.
- 5/
- 5/
- 5/
- 5/
- 5/
We were in the process of selling my grandmother’s house when we discovered a basement wall was caving in. Dan came out promptly and…
We were in the process of selling my grandmother’s house when we discovered a basement wall was caving in. Dan came out promptly and provided a free inspection and quote. He stayed in constant communication and quickly scheduled Miguel and his crew. Miguel did a phenomenal job and remained positive and smiling throughout the entire project. They were incredibly professional and just a genuinely pleasant group to be around. I will absolutely be recommending them to anyone who needs their services. They made this process painless and quick. Thank you all so much !
- 5/
- 5/
- 5/
- 5/
- 5/
We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional…
We had FSM encapsulate our crawl space. DENZEL K., JACOB K., and DAN S. did an amazing job. They completed the job well, were professional and personable, and most importantly, cleaned up everything. We will use this company again if something arises.
- 4/
- 4/
- 4/
- 4/
- 4/
FSM performed work on the outside of my basement wall in October 2024, to repair a deteriorating membrane installed by FSM three years ago. …
FSM performed work on the outside of my basement wall in October 2024, to repair a deteriorating membrane installed by FSM three years ago. When I called to inform FSM of a water leak in my basement, in an area serviced by FSM, an inspector quickly came to my house to check the water leak. A repair crew followed very quickly to correct the original work. The repair crew (Richard, Jacob, Cameron and Adam) were very professional and polite. Their workmanship and clean up was very good. I rated FSM a 4 because the original work should have lasted longer
- 5/
- 5/
- 5/
- 5/
- 5/
Miguel Nate Matt did a great job with water proof your basement.
Miguel Nate Matt did a great job with water proof your basement.
- 5/
- 5/
- 5/
- 5/
- 5/
Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer…
Talked to Chris on the phone to get my crawl space inspection scheduled and was met with such kindness! Really appreciate the customer service from Chris and this company.
- 5/
- 5/
- 5/
- 5/
- 5/
Luis came right when he said he would, and was very professional and knowledgeable.
Luis came right when he said he would, and was very professional and knowledgeable.
- 5/
- 5/
- 5/
- 5/
- 5/
Clean, friendly, knowledgeable, a Great experience not knowing for sure how it was going to go. Thank you, Brad
Clean, friendly, knowledgeable, a Great experience not knowing for sure how it was going to go. Thank you, Brad
