Byron Center

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Kevin Whims was thorough and very helpful!

Kevin Whims was thorough and very helpful!

Alisha Lowe

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The instalation team was on time and explained everything in detail. I was told by the office it would take 2 days for the instalation but…

The instalation team was on time and explained everything in detail. I was told by the office it would take 2 days for the instalation but when the team got here they told me it possibly would only take a day. They were quick and made sure clean up was better then when they got here.

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We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They…

We hired FSM to level our sidewalk/walkway sections. Jayden B and Carter S arrived promptly this morning and did an excellent job! They met with us to discuss our concerns and needs so they could be sure the completed job met our expectations. We were given explanations throughout the process so that we understood what they were accomplishing. They invited us to watch the work and take photos or videos if we wanted. These guys really understand the work they are doing and accomplish their task with respect for the property. They had great attention to detail and did their work effectively and efficiently. We will need to have our driveway leveled next year and will not only call FSM, but will request Jayden and Carter do the work.

Carol Read

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The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24…

The Rochester branch contacted me after the Livonia branch wasted my time for a month. Their crew came out to complete my job within 24 hours of original contact after learning about the issues from the other branch.Nate and Noah were courteous and professional, and were both very apologetic about the way the other branch had treated me. They completed the job in a timely fashion and throughly cleaned up afterward. It was clear they take pride in their work and in the FSM brand.My concrete slab was sinking in a few places in my house, causing significant separation between my base boards and floor. FSM was able to stabilize my floors and move them back up to their original locations. I am very happy with the results

Rachel Berry

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Great communication, clean, efficient. Highly recommend!

Great communication, clean, efficient. Highly recommend!

J F.

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Ryan came out to do an inspection and was fantastic. He took the time to really listen to my concerns, clearly explained what to look for…

Ryan came out to do an inspection and was fantastic. He took the time to really listen to my concerns, clearly explained what to look for and walked me through whether there was an issue or not. His recommendations were thoughtful and professional. While I didn’t move forward with any work through FSM, that was strictly due to timing and budget—my initial concern thankfully turned out to be a non-issue. I genuinely recommend FSM to anyone in need. They’re informative, fair, and not pushy at all. Ryan especially stood out for his honesty and professionalism. Definitely worth checking out!

Alex Phillips

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Would recommend- Worked out options to fit our needs and budget and we appreciated the patience with all our questions. The install was…

Would recommend- Worked out options to fit our needs and budget and we appreciated the patience with all our questions. The install was relatively painless (we opted to do the prep work to remove stud walls) and the workers were thoughtful and respectful. They were efficient, quick, and the project looks fantastic. We really appreciated their positive attitudes and thorough clean up.

Laura Munro

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I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

Marvin Gotts

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Joe did a great job of walking around my home and explaining everything to me.

Joe did a great job of walking around my home and explaining everything to me.

Jon Dowling

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FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

Urszula Firlik

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Just had the Livonia team out for waterproofing. Collin, Alex, Erencio, and Jacob were fantastic! Very quick and polite. Made sure…

Just had the Livonia team out for waterproofing. Collin, Alex, Erencio, and Jacob were fantastic! Very quick and polite. Made sure everything was done properly as well as walked us through everything to make sure we understood and had no further questions.

Katie Wegrzyn

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Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best …

Today Miguel A, Noel G and Nathan W came to my home to do a encapsulate crawl space job. They was on time and and very respectful. The best part was the finish work. My crawl space looks amazing we are happy we chose FSM!

shauntez “Tez Dont Do It To Em” johnson

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Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation…

Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation drain in my home yesterday. Jakob was very helpful and responsive to my questions throughout the day and thoroughly explained operation of the new drainage system, etc. He's also an outstanding foreman, keeping his team working seamlessly and in harmony. This team was obviously very experienced! I also appreciated the very high quality of materials and workmanship. And when the crew left, EVERYTHING was cleaned up very well. This was my second experience with FSM. BOTH EXPERIENCES WERE OUTSTANDING!! Their prices are competitive, their workmanship outstanding, and their overall objective is a satisfied customer WHICH I AM AGAIN!!! Give FSM and ADDITIONAL STAR!!! THANKS GUYS!!! THANKS FSM!!! You've shown yourself to be the BEST AGAIN!!! Tom Fischer Three Oaks. MI

Thomas Fischer

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Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly…

Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly amazing. The last line of her Groundworks signature block says everything you need to know about her: “Less Than Exceptional Is Not Acceptable.” There are a lot of moving parts to a foundation repair involving work crews, plumbers and government inspectors coming and going with varying degrees of commitment to customer service. Although I was new to all of this, Cynthia’s clear instructions, patience, and willingness to follow up on my questions demonstrated her commitment that all Groundworks employees should emulate. I can’t say enough good things about her…

David Ashenfelter

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Quick and professional work by Jacy H, Jonah H, Jarrel J, and Ethan H. Despite using a concrete saw and jack hammer in our basement making …

Quick and professional work by Jacy H, Jonah H, Jarrel J, and Ethan H. Despite using a concrete saw and jack hammer in our basement making a new drainage trench, there was no dust or debris left for me to clean up. Well done!

David Glover

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Tim Hooper was our service technician. Very knowledgeable and thorough. Explained work completed. Would recommend

Tim Hooper was our service technician. Very knowledgeable and thorough. Explained work completed. Would recommend

Charlene Pizzimenti

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I highly recommend this company . Andy Hess was extremely friendly and stepped us through the entire process . It was an easy and amazing…

I highly recommend this company . Andy Hess was extremely friendly and stepped us through the entire process . It was an easy and amazing experience!

Holly Louise

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Chase communicated with me very well from the very start of this process. I feel he was very thorough with his inspection and was just an…

Chase communicated with me very well from the very start of this process. I feel he was very thorough with his inspection and was just an all around decent person to work with. Thank you!

Karen Nelson

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Luis came right when he said he would, and was very professional and knowledgeable.

Luis came right when he said he would, and was very professional and knowledgeable.

Chris Xenos

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FSM Grand Rapids, John W. Was doing a yearly checkup. He was wonderful! he explained all he did and showed me al he serviced. I could tell…

FSM Grand Rapids, John W. Was doing a yearly checkup. He was wonderful! he explained all he did and showed me al he serviced. I could tell he loves his job and I did not feel like a number. A-plus service. Pease let John know.

Bob Wojcik

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