Kentwood

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When we had FSM do the basement at our house in Warren, Brian Maike and his team were outstanding. I wish everyone I did business with was…

When we had FSM do the basement at our house in Warren, Brian Maike and his team were outstanding. I wish everyone I did business with was as polite and professional. When the city inspector came out, he told me: “I will inspect the work because it’s my job. But from experience I can tell you before I begin FSM has done everything as it should be done.” He took me through the inspection and the key points that substantiated his claim. When my daughter was recently considering the purchase of a home, her realtor pointed out FSM had waterproofed the basement. That was a contributing factor in her decision to purchase the home.

Rick Lane

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FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

FSM gave us great service. The company rep, Nate, was professional, competent, and friendly. Thank you!

Urszula Firlik

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Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very…

Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very thorough and professional. I'd highly recommend FSM/Groundworks to others. Jan K.

Jan Phillips

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The FSM crew (Matt, Matt Jr., and Dalton) that completed my crawlspace remediation did outstanding work. They were very hardworking and did …

The FSM crew (Matt, Matt Jr., and Dalton) that completed my crawlspace remediation did outstanding work. They were very hardworking and did great work!

Donald Sheff

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Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this…

Kyle was extremely professional and helpful. His advice was invaluable because we didn’t know where to begin. We will likely be using this business after we complete a few preparatory steps he recommended.

Stormy Steigenga

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Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly…

Cynthia Avetta is the Permits Administrator at Groundworks in Livonia and her work ethic and commitment to customers service are truly amazing. The last line of her Groundworks signature block says everything you need to know about her: “Less Than Exceptional Is Not Acceptable.” There are a lot of moving parts to a foundation repair involving work crews, plumbers and government inspectors coming and going with varying degrees of commitment to customer service. Although I was new to all of this, Cynthia’s clear instructions, patience, and willingness to follow up on my questions demonstrated her commitment that all Groundworks employees should emulate. I can’t say enough good things about her…

David Ashenfelter

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Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we…

Brian the field Inspector came out and was not only on time but early.He was very respectful and understanding, looking in places we haven't thought about.Overall good experience.

Amanda Burns

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Annual inspection by Jason R. Very thorough inside and outside. Thank you!

Annual inspection by Jason R. Very thorough inside and outside. Thank you!

E. Marshall

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Miguel A, Yasmany V and Joshua W were a great crew. Punctual, professional and knowledgeable. They did a great job and showed respect for…

Miguel A, Yasmany V and Joshua W were a great crew. Punctual, professional and knowledgeable. They did a great job and showed respect for me and my house. Thank you Groundworks!

Anette Wolski

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Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored,…

Alex and his crew did an excellent job on my crawlspace. They are neat and polite and very skilled. My peace of mind has been restored, just like my now useful crawlspace

Marty G.

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We recently had work done on our crawl space. Hunter and his team were great. They had previously done work two years ago as well. …

We recently had work done on our crawl space. Hunter and his team were great. They had previously done work two years ago as well. Hunter is awesome! He and his team are friendly and professional. Hunter explains the job to be done and provides pictures of the job upon completion. Great team of workers!

Mary URMENETA-JOHNSON

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Groundworks did an awesome job on waterproofing my basement. Marco M, Jon M and Noel G did an excellent job. They kept me well informed…

Groundworks did an awesome job on waterproofing my basement. Marco M, Jon M and Noel G did an excellent job. They kept me well informed about what was happening. This is the 3rd time I have used FSM/Groundworks and each time they did an excellent job. I would recommend them to anyone.

Linda Ludwig

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Joe took the time to thoroughly explain the company, to understand our particular foundation issues and to deliver a thoughtful solution.

Joe took the time to thoroughly explain the company, to understand our particular foundation issues and to deliver a thoughtful solution.

Sandra Heald

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Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that…

Tim Hooper, FSM Service Technician assisted with an assessment of the water system and dehumidifier that FSM installed in our home to that the humidifier is in the correct place and will have efficient ventilation before finishing our basement. Time was very informative, professional and knowledgeable and explained everything in clear and concise manner. While he was at my home for this task, he noticed the cracks on my driveway and offered several options to save the driveway and options to fix the large cracks. We hope that we can do this task in the spring. I give Time a 5 stars for his efficiency and excellent customer service. Thank you Tim!

Amal Hagen

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Anyone who needs any kind of foundation work done, Groundworks is the place to hire. Last winter was brutal to our basement fireplace…

Anyone who needs any kind of foundation work done, Groundworks is the place to hire. Last winter was brutal to our basement fireplace chimney, so bad that it made it lean away from the house. Jacob,Austin, and Maxwell from Groundworks placed piers in the ground and straightened it back to normal. Thank you Groundworks.

Lisa Nelson

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Richard Z, Shawn E, and Sabastian M were fantastic! They were very polite, professional and efficient. They showed up on time, completed…

Richard Z, Shawn E, and Sabastian M were fantastic! They were very polite, professional and efficient. They showed up on time, completed the job over the course of 2 visits, and left the place looking like it was always there. I had a sump pump installation. When the job was completed, Richard Z went over all the specifications with the pump and addressed all of our questions and concerns. Give these employees a raise!!! They were top notch! I highly recommend FSM of Livonia for your waterproofing concerns.

Laurie Bee

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Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly…

Jim Nesbit did an excellent job explaining every detail that needed to be done in length including the financing. I would highly recommend Jim. Thank you!

Louann Larsen

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I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

I'm doing this review for Mike Cronk You crew was great 👍🏻 👌 👏

Marvin Gotts

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I already submitted a rating and short evaluation but the work was finished in two stages because of a missed communication on leakage from …

I already submitted a rating and short evaluation but the work was finished in two stages because of a missed communication on leakage from the base of a chimney. The oversight was quickly remedied and the additional work was neatly finished.

Dick Wood

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PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed…

PHIL K. came out and spent 1 1/2 hrs. going through my basement. Very knowledgeable and friendly taking his time explaining what I needed to fix my basement and keep it dry. They have a life time warranty.

Rebecca Petersen

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