Frankenmuth

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Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service …

Phil P. Comunicated well, was on time, and performed the service we discussed, at the price we discussed. I like the fact that the service people don't try to "upsell" a bunch of stuff!

Jason Gee

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Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation…

Jakob and his team (Alex, Nicholas and Junior) were prompt, efficient, and professional in their installation of a basement foundation drain in my home yesterday. Jakob was very helpful and responsive to my questions throughout the day and thoroughly explained operation of the new drainage system, etc. He's also an outstanding foreman, keeping his team working seamlessly and in harmony. This team was obviously very experienced! I also appreciated the very high quality of materials and workmanship. And when the crew left, EVERYTHING was cleaned up very well. This was my second experience with FSM. BOTH EXPERIENCES WERE OUTSTANDING!! Their prices are competitive, their workmanship outstanding, and their overall objective is a satisfied customer WHICH I AM AGAIN!!! Give FSM and ADDITIONAL STAR!!! THANKS GUYS!!! THANKS FSM!!! You've shown yourself to be the BEST AGAIN!!! Tom Fischer Three Oaks. MI

Thomas Fischer

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James N. came out today to give us a detailed quote and video information about what needs to be done to repair our home. He was very…

James N. came out today to give us a detailed quote and video information about what needs to be done to repair our home. He was very knowledgeable and explained things thoroughly.

Elizabeth Whiting

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Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it…

Joe was so professional and very informative even though the customer wasn’t here he spent over a couple of hours letting me know what it happened to the basement and now I understand what the customer on how to permanently fix the problem and I’m sure she’s going to go with it

Erin Dobbins

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The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior …

The 5 gentlemen that came and worked on my house were very kind and courteous their names are Jakob W, Jalen T, DeShawn A, Jacob C, Junior H. I would reccomend these 5 men to work on your house they work well together.

Pamela Chandler

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We are extremely satisfied with the work that was done on our patio on 4/9/25. Jason R. and Jordan B. did a wonderful job and were very…

We are extremely satisfied with the work that was done on our patio on 4/9/25. Jason R. and Jordan B. did a wonderful job and were very respectful to us and our home. Thank you FSM for everything. Kevin & Stephanie Britz

Kevin Britz

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Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional…

Just wanted to say how impressed we were by the crew that was sent to our home. Hunter K. Dawson M. And Devin R. We’re very professional and did a quality job. We appreciate how respectful they were to us and our home. 100% satisfaction.

kathy weaver

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Marco M, Noel G and John M were quick, quiet and efficient in their work. Very professional and curteous. I highly recommend them.

Marco M, Noel G and John M were quick, quiet and efficient in their work. Very professional and curteous. I highly recommend them.

Janice Bernick

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Miguel, José and julio p are the guys for FSM and help us a lot thank you guys

Miguel, José and julio p are the guys for FSM and help us a lot thank you guys

Mariana.marianaa Mariána

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Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement

Very satisfied with the crew that did our job. They were on time and worked through out the day and did a great job on our basement

Stephen Love

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I had my crawl space encapsulated and a support beam installed by FSM. Overall, the work was done well and my floor was level after the…

I had my crawl space encapsulated and a support beam installed by FSM. Overall, the work was done well and my floor was level after the work they did. The only issue was the encapsulation of the sump pump and leveling of the dehumidifier. The original crew that came out put the dehumidifier of cardboard pieces from the box it came in rather than footings to keep it level. They also covered over our sump pumps completely which made then inaccessible and unable to function correctly so the sump actually overflowed and flooded the crawl space. I spoke with Amanda in the office who was so sweet, understanding, and efficient with getting another crew out to my home ASAP to fix the problem. Deshawn and Reggie came out and fixed the original issue, put the dehumidifier on risers to level it (had a laugh with me about the ridiculous state of it left by the original crew) and made sure to leave everything clean and tidy. They advised me on how to access everything in the future while maintaining the integrity of the encapsulation. The two of them really made sure I was happy with the end product.

Lauren Oliver

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My Certified Field Inspector, James Nesbitt was very professional in appearance and the knowledge of the work needed to be done, and…

My Certified Field Inspector, James Nesbitt was very professional in appearance and the knowledge of the work needed to be done, and explained everything in a detailed way was easy for me to understand

Todd Rowe

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Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and…

Joseph came to my home this evening and performed an incredibly thorough assessment of my basement and provided a comprehensive and detailed solution to the moisture issues I’m having. He used some state of the art tools to collect the necessary data to provide me with a few options to choose from. He was super friendly and didn’t “push” his products or services. I would highly recommend FSM for your basement needs.

Richard Elliott

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Don and Julie came out to fix a leaky pipe and went way above and beyond! He even in stuck our garbage disposal!!! 5 million stars!!!

Don and Julie came out to fix a leaky pipe and went way above and beyond! He even in stuck our garbage disposal!!! 5 million stars!!!

Melissa Noel

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The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and…

The team of men that completed my waterproofing were excellent at the job they did. They communicated with me every step of the way and answered all my question with professionalism and courtesy. Thank you Marco, Mario, and Jordan

Lisa Hutchison

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Colin's team didn't just come on time but arrived early. They asked me about my priorities and concerns, and addressed each of them. Colin…

Colin's team didn't just come on time but arrived early. They asked me about my priorities and concerns, and addressed each of them. Colin also followed up with a phone call, explaining the work his team did and what they'd be doing upon their return. I felt incredibly informed which, for me, is key- transparent and proactive communication.

Alaina J.

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Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing…

Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing business with FSM of traverse city.

Joshua Harris

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Jacob, Steven and Issac worked miracles in the very shallow crawl space under our home. It required 5 steel beams and 15 jacks to support…

Jacob, Steven and Issac worked miracles in the very shallow crawl space under our home. It required 5 steel beams and 15 jacks to support failing beams. They were professional, communicated well and were respectful of our space and home. Thank you for going above and beyond to do this work with the minimal space for access. They cut a small (12×6) access in the cinder block foundation to bring in the steel beams and were able to use the interior crawlspace access to bring in the rest of the materials. I was so relieved the work could be done properly without damaging the kitchen tile floor and stone countertops.

Maria Webb

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Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Marc Thompson completed our annual maintenance today. He was prompt, thorough and friendly!

Nicole Pritts

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Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared…

Marc was very knowledgeable. He took the time to address all of my concerns, answered my questions to the best of his ability and shared his recommendation using a detailed diagram he drew up on the spot. I am very impressed with his professionalism and attention to detail. I would highly recommend Marc.

Robert Connell-Sanford

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