Gaylord

• 5/
• 5/
• 5/
• 5/
• 5/

We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative….

We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative. Rich was my waterproofing expert and he was very friendly and professional. During the process he did an inspection and then presented the solutions while explaining the causes and the remedies for any and all issues. The cost is quite high but but there are financing options and it is a permanent waterproofing system. I recommend Groundworks to anyone looking for a waterproof home.

DJ Bowser

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason R and his team (Jordan B & Chad D) did a fantastic job on our driveway. I would recommend FSM for all your concrete leveling needs.

Jason R and his team (Jordan B & Chad D) did a fantastic job on our driveway. I would recommend FSM for all your concrete leveling needs.

JR Gilroy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Lynn Quigley

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Andy came out and assessed my crawl space. He was very professional and courteous, and he took the time to make sure I understood the…

Andy came out and assessed my crawl space. He was very professional and courteous, and he took the time to make sure I understood the issues, options, and the products. Great experience!

Ezekiel Kestner

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon…

The service, driveway leveling, I received from Jason R & Jordan B of FSM was great. They called ahead, walked me through the process upon arrival, got to work and cleaned up upon completion. It was a great experience.

Alfred Thomas

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I …

John came out to our home in Grand Rapids to assess a crack in our basement and discuss moisture solutions. He was very knowledgeable and I have so much peace of mind after talking to him! He was very clear about presenting us our options and discussing our next steps, even suggesting a few simple solutions above and beyond what we initially called Groundworks to assess. If we need future foundation work done, this’ll be the first company we call.

Devin Dely

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Nick Stovall did a great job explaining the process and getting the work scheduled. Amanda was great at communicating. Kayden and his…

Nick Stovall did a great job explaining the process and getting the work scheduled. Amanda was great at communicating. Kayden and his helper were on time and did a great job. My wife and I are very happy with the results.

Barry Eifert

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time…

I had to pleasure dealing with James Nesbitt. The gentleman really knew what he was talking about the system that he sells. Spent time going over the process of this system. James is a very good and spectacular person plus any issues he said don't be afraid to Call.

John Kerkau

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Scott Lukowski was really great. Very down to earth, knowledgeable and helpful with figuring out the best plan of action for our basement…

Scott Lukowski was really great. Very down to earth, knowledgeable and helpful with figuring out the best plan of action for our basement repairs.

P. “phubingerart” Hubinger

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Very professional. Nez is my new BBF, was great and we had a blast

Very professional. Nez is my new BBF, was great and we had a blast

Jill Martin

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and…

I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and was extremely knowledgeable and able to teach me a few things about my house.

Zachary Lazarov

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Phil P. and Jason R. came out to our house and did an excellent job. We purchased our house after the previous owner originally used this…

Phil P. and Jason R. came out to our house and did an excellent job. We purchased our house after the previous owner originally used this company to adjust the flooring and thank goodness they had a transfer of ownership warranty. They adjusted the flooring and completed a thorough inspection. They were very knowledgeable and friendly. Due to negligence of the previous owner, we are having them come out to add a drainage system and sump pump. This was recommended by the company previously and the previous owners ignored the issue. I am looking forward to having this issue resolved and would recommend this company for future endeavors.

Krystal smith

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jakob W., Austin H., and Maxwell A. were fantastic, thorough and respectful. We are so grateful for their professional service.

Jakob W., Austin H., and Maxwell A. were fantastic, thorough and respectful. We are so grateful for their professional service.

Dilan Rissman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing…

Thank you Dylan Gauld for taking the time to come out to my girlfriend’s house today to give us a quote. We are looking forward to doing business with FSM of traverse city.

Joshua Harris

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew…

Excellent job! Great team! Kyle explained in detail what needed to be done without trying to sell me more than what I needed. The crew that came in to do the job were courteous, respectful of my home. They came in, got to work and knew what needed to be done. If I had questions, they answered them. They were in pretty tight quarters (all 3) and they made the best of it. Thank you so much for a job well done!! I would give them a 15!!! If you need foundation, basement waterproofing, etc., FMR is the place to call.

Roxanne Bennink

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Had a great experience with Gary. I called him out for what I thought was a water proofing issue and discovered it was actually a plumbing…

Had a great experience with Gary. I called him out for what I thought was a water proofing issue and discovered it was actually a plumbing issue. He was incredibly honest and didn’t try to upsell me on unnecessary repairs. I appreciate his honesty and integrity. He also took the time to point out several ASAP maintenance items to help me avoid future headaches. It’s very rare to find that level of honesty and kindness that he has versus just wanting to make money or take advantage. Highly recommend.. GO GARY!!!

Lawan Mccoy

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M,…

The sales rep, Alan, was very professional, earnest, knowledgeable, and aided me throughout the process. The crew assigned to me, Gerson M, Luis S, Mike, and Teddy S, showcased tremendous skill, speed, and work ethic. They were also very accommodating. I was impressed when I saw that they had taken care of some smaller things that really weren’t their responsibilities. If you have a job done by Groundworks (previously FSM) and Gerson, Luis, Mike, and Teddy show up at your door, you will be taken care of.

Nick Kleinhans

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Zachary completed an inspection of my foundation today and provided an extensive review of what the issue I was having with my foundation…

Zachary completed an inspection of my foundation today and provided an extensive review of what the issue I was having with my foundation along with pictures. He was extremely knowledgeable and presented a recommendation that would resolve the matter. I was very impressed with the cost and plan provided.

Nancy Youngs

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Alex,Juan, and Josue were great to work with. Hard working, personable,and dependable. Would recommend if you need foundation work done.

Alex,Juan, and Josue were great to work with. Hard working, personable,and dependable. Would recommend if you need foundation work done.

Wendy Musselman

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always…

Bryant, Gabe, and Brandon came out and did some crawl space work for us. We are still very impressed with the work they did. Its always great when you have hardworking people who take pride in what they do! They were able to answer all of our questions and seemed very knowledgeable in what they did.

jason mcelroy

View Review

See full review