Bear Lake

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Today was the 2nd year inspection of the basement (water) repair work by FSM. I was pleased with their representative Joshua Gaddy and…

Today was the 2nd year inspection of the basement (water) repair work by FSM. I was pleased with their representative Joshua Gaddy and found him to be amiable and very knowledgeable. After the usual inspection he was kind enough to check my homes foundation and reported "found no problems".

Margaret Crowe

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Well informed, very friendly and thorough…

Well informed, very friendly and thorough…

Dana Dulapa

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Dan was excellent. He was prompt, explained the work, and discussed options for the future. Would highly recommend.

Dan was excellent. He was prompt, explained the work, and discussed options for the future. Would highly recommend.

Michael Bradley

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Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from…

Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from Jordan while explaining the process. He answered all of our questions while at the same time being professional, courteous, and easy to speak with. Great job Jordan! Keep up the great work!Sincerely,Harold and Mary Brown

Harold Brown

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Dave Pearson, Matt, & Jacy were prompt, friendly, respectful to us and our home, professional, and worked hard all day. They hauled out…

Dave Pearson, Matt, & Jacy were prompt, friendly, respectful to us and our home, professional, and worked hard all day. They hauled out trash & muck from the crawlspace, leveled it, did mold abatement, installed two new sump pumps, dug new drainage inside and outside, insulated the foundation walls, installed a permanent dehumidifier, and encapsulated the entire crawl space. They cleaned up the mess at the end of each work day without prompt. We enjoyed having this work crew in our home and would request the same crew if further services are needed.

Anonymous Author

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We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative….

We scheduled an appointment on the phone and throughout the scheduling process, the Groundworks team was very informative and communicative. Rich was my waterproofing expert and he was very friendly and professional. During the process he did an inspection and then presented the solutions while explaining the causes and the remedies for any and all issues. The cost is quite high but but there are financing options and it is a permanent waterproofing system. I recommend Groundworks to anyone looking for a waterproof home.

DJ Bowser

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Dennis Williams, technician, was most helpful in hooking up a dehumidifier that I purchased from your company a few years ago. He arrived…

Dennis Williams, technician, was most helpful in hooking up a dehumidifier that I purchased from your company a few years ago. He arrived at the place that I just recently moved to on time, was polite and explained everything,. He represents your company very well.

Patricia Montgomery

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By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall…

By far the best and hardest working crew that I have seen. Luis , Gustavo, and Gerson did an amazing job on repairing my basement wall that was leaking . I could not have ask for a better crew working on my project. John was my sales manager and he also went above and beyond anytime, I had questions he would answer right away. From start to finish my project was done right with high regards to quality A+ work from everyone at FSM

Marc Q

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FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on…

FSM completed a crawl space encapsulation for my house on the lake in MI. The team comprised of Mario, Jacob, Anthony and Jaylen were on time and didn't leave till the job was done well. They were very professional and conscientious and did a very good job at my house. My allergies have already improved and I couldnt be happier with my decisions to pick FSM for the work. well done guys. thank you!

AC

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Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.

Was a pleasure having Tim H, Nick P they were very thorough, checking every aspect of the home inside and out. Very kind, respectful.

Lois Mcclain

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Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my …

Over two years ago i had another individual come out, check my foundation and preceded to tell me that my house was going to collapse if my 1/2 drop working towards the main drain, went any further. Saying the only reason the collapse had not occurred yet, was due to the solid poured concrete walls. No solution other than at this point the house will stay standing. With that knowledge my house was on the verge of falling in on itself I finally decided to call sometime later to see if the inevitable was here. Thank goodness I got Mark Dunbar! Wish I would have asked the first time he was out instead of waiting longer. Come to find out all the worry over the past two years was unnecessary! He took the time to explain in detail why the house was good and what to look for in the event something does need to be addressed. You can see Marks passion for delivering correct information while keeping customers interest first and foremost! I’ll definitely be calling him when we need to purchase our quality made whole house dehumidifier!! Thanks again Mark for the phenomenal customer service!!

Jason Noel

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This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and…

This is a wonderful company to do business with. The crews name are Jonah H, Logan D, and Bryant D which they sent were awesome and very respectful. They answered all my concerns and questions that I asked them.I would highly recommend them. Very satisfied with their work

Linda Phillips

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We had a sump pump put in. Jakob, Alex, and Junior did a great job.

We had a sump pump put in. Jakob, Alex, and Junior did a great job.

Don Boyer

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FSM came out today. They sent Taj, a service tech from the Traverse City office. Taj did a thorough review of the crawlspace at my cottage…

FSM came out today. They sent Taj, a service tech from the Traverse City office. Taj did a thorough review of the crawlspace at my cottage and found several structural issues that I needed to address. He showed me pictures of the areas of concern and explained the necessary solutions. Taj was GREAT and explained what needed to be done to correct these concerns. What a breath of fresh air, Taj was and an asset to FSM. I feel confident with the work that needs to be done after being explained & would recommend FSM.

Kathy Mastin

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Jonah H. with Logan D. and Bryant D. arrived on time and were extremely polite and well mannered. They efficiently installed the…

Jonah H. with Logan D. and Bryant D. arrived on time and were extremely polite and well mannered. They efficiently installed the IntelliJack Stabilizer System in my almost eighty year old home. They were remarkably cheerful considering they were working on Christmas Eve. Thank you FSM and team!

Laurel Westhoven

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John Weidenbach gave me 5 ⭐️ inspection. He was very trustworthy and I look forward to hiring FSM to help me with my basement.

John Weidenbach gave me 5 ⭐️ inspection. He was very trustworthy and I look forward to hiring FSM to help me with my basement.

Elvisa Ismalaj

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John was the best service tech you could ask for. Very knowledgeable and explained everything. The job was completed in an efficient…

John was the best service tech you could ask for. Very knowledgeable and explained everything. The job was completed in an efficient manner. I would definitely recommend requesting John to do your inspection.

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Very personable and professional!

Very personable and professional!

Sarah Miller

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Travis W. is professional, knowledgeable, and honest! He is great to work with. Highly recommend.

Travis W. is professional, knowledgeable, and honest! He is great to work with. Highly recommend.

Sara Langford

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Jacob, Steven and Issac worked miracles in the very shallow crawl space under our home. It required 5 steel beams and 15 jacks to support…

Jacob, Steven and Issac worked miracles in the very shallow crawl space under our home. It required 5 steel beams and 15 jacks to support failing beams. They were professional, communicated well and were respectful of our space and home. Thank you for going above and beyond to do this work with the minimal space for access. They cut a small (12×6) access in the cinder block foundation to bring in the steel beams and were able to use the interior crawlspace access to bring in the rest of the materials. I was so relieved the work could be done properly without damaging the kitchen tile floor and stone countertops.

Maria Webb

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