Sterling Heights

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John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way,…

John Fulton – Sr Service Technician, deserves a pay raise, for resolving customer issue, prompty in a courteous and a professional way, possess an excellent listening skill and understanding customer expectation, once the problem/ issue on the hand was explained with clarity and expectations.

D S

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Nate’s knowledge and communication skills were amazing! Highly recommend.

Nate’s knowledge and communication skills were amazing! Highly recommend.

Peyton Otterstetter

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Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very…

Tahj from Traverse City did an awesome inspection for me. He found the source of my leak, presented a reasonable quote, and was very thorough and professional. I'd highly recommend FSM/Groundworks to others. Jan K.

Jan Phillips

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The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took…

The install crew operated like a well oiled machine. It was impressive to watch them work. Marco M., Mario S., Josh H., and Cortez Y. Took extra care to minimize the dust and dirt in the house. I was expecting the dust and dirt but they went out of their way to covered things that I missed! I was very impressed by that. This is not an easy job hauling concrete up and down the stairs and they did it with grace.We had a miscommunication with the sales department and they really should fix the language in the contract to be more specific on how much drywall that needs to be removed “as needed” is much too vague when verbal instructions were provided and not correct but the crew got their manager on the phone, and we came up with a work around to save the job. Honestly Marco and Dan turned it around and saved us from having to reschedule. They were very respectful, worked quickly and I would definitely recommend them for install.

raelene stclair

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Jason R and his team (Jordan B & Chad D) did a fantastic job on our driveway. I would recommend FSM for all your concrete leveling needs.

Jason R and his team (Jordan B & Chad D) did a fantastic job on our driveway. I would recommend FSM for all your concrete leveling needs.

JR Gilroy

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The crew come and did great job . Before we had our basement done we could not use it due to constant flooding . Now Brian come and look at …

The crew come and did great job . Before we had our basement done we could not use it due to constant flooding . Now Brian come and look at our basement and explain in detail what going be doing and said howl long it will take to repair it..it was done In two days awesome I was impress .Tom show me the work as it was completed and explain the battery backup for the sumpump in case of power outage. Been few weeks now been raing and no more water in the basement and now we can say that we can start using the basement for storage again thanks guys..

Jesse Sierra

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I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and…

I had an estimate done. Mark came to check out my concern and confirmed to me that my home was a non-issue. Was not a pushy salesman, and was extremely knowledgeable and able to teach me a few things about my house.

Zachary Lazarov

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Awesome job!!! Justin was a great!

Awesome job!!! Justin was a great!

Greg Keys

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Phil Pazon was very professional & did a great job of testing & performing scheduled yearly maintenance on my pump system.

Phil Pazon was very professional & did a great job of testing & performing scheduled yearly maintenance on my pump system.

Keith Lambert

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The work is exceptional. Top notch result. Jason and Chad are the best. They take a lot of pride in the service they provide. Great…

The work is exceptional. Top notch result. Jason and Chad are the best. They take a lot of pride in the service they provide. Great piece of mind as a customer.

John Ellison

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John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would…

John and Jerrid both were super helpful. They gave us plenty of information and even answered the questioned we thought that they would laugh at. 😃 They told us what they would fix and do personally. We felt very understood with our concerns. Loved working with them to set up our appointment time. HUGE PLUS in our eyes they didn't sit at our home until 1030pm forcing us to buy.

Dana Schilhaneck

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Beam and post installation for saging floor. Jonathan and team did not disappoint!!!

Beam and post installation for saging floor. Jonathan and team did not disappoint!!!

Tim Penny

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Marc was very professional and knowledgeable! Very thorough!

Marc was very professional and knowledgeable! Very thorough!

Alex Rivers

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Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from…

Recently (10/9/23) had a yearly inspection by Service Technician Jordan Foy. We couldn't be more pleased with the attention to detail from Jordan while explaining the process. He answered all of our questions while at the same time being professional, courteous, and easy to speak with. Great job Jordan! Keep up the great work!Sincerely,Harold and Mary Brown

Harold Brown

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John Weidenbach came by and gave me a 5 star inspection!

John Weidenbach came by and gave me a 5 star inspection!

Andrew Depestel

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Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Mike K was extremely thorough and knowledgeable. Very personable too! We appreciate his taking the time to explain everything.

Lynn Quigley

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We are very happy with the job our Traverse City crew of Bryant, Gabe, Logan and Jarred did on our crawl space. Bryant kept us well…

We are very happy with the job our Traverse City crew of Bryant, Gabe, Logan and Jarred did on our crawl space. Bryant kept us well informed of arrival and departure times, gave us frequent updates on their progress with lots of pictures. The crew jumped right in and started working immediately upon arrival. Bryant kept us informed of issues they ran into and how they could be fixed. The crew were always cheerful and polite. They did their job quickly and efficiently and finished up a day earlier than expected. I would not hesitate to recommend FSM to anyone with crawl space issues.

Debra Bellingham

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We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. …

We had our annual crawlspace and encapsulation inspection, and it was a breeze! Our technician, Josh, was super friendly and knowledgeable. The inspection was thorough and detailed, and we felt really comfortable with the whole process. FSM has always taken great care of us, and we highly recommend them!

Cody Lind

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The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

The installers were the best part of the project. Terrell Sr, Terrell Jr, Reggie, and Cortez did an amazing job! Thank you guys.

Derek Ray

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Rana H. and David H. did a great job. We are very happy with the service provided.

Rana H. and David H. did a great job. We are very happy with the service provided.

Michael Collins

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