Customer Feedback

Check out reviews and comments from our past customers.

Showing 1762 reviews
Traverse City MI
Mike Gray, Mike C., and Gabe N. sealed our crawlspace in 7 degree weather, and took 10 hrs. to finish. Amazing!
Waterford MI
She originally told me that I would need to wait a few weeks to get an inspection but was able to get someone to my house same day when I told her I needed something sooner. Thank you!
St. Clair Shores MI
Excellent! Nothing was left behind! the basement was restored to it's original state prior to the work being completed. Great crew!
Reed City MI
Mike Gray and Mike C. were very courteous and professional when working in my home. They worked very hard. The work they completed on a 130 year old crawl space was incredible.
Farmington Hills MI
tv ad and recommendation by neighbor chose you because our problems were severe (and they were corrected)
Rochester Hills MI
In the past, have heard Glen Haegy on the radio recommend you. Have 1 or 2 other companies try to fix the problem in the past.
Northville MI
Tom led the crew and was very professional and got the job done.
Midland MI
Very thorough. Did not try to up-sell me into something I did not need. Was very understanding of my goals/needs of the project.
Cheboygan MI
The combination and quality of products.
Troy MI
Tony was great. Considerate, polite, went over every detail. Geat Job!
Harbor Springs MI
Very very, good, I appreciated all the follow up prior to job.
Belleville MI
Jeff and his crew were awesome! Had to do more to fix the problem than what we thought, but they assured us it was no problem! They did what they needed to do to fix our wall, even though it was more work for them! I have been a meeting and event coordinator for 21 years and deal with a lot of stressfull situations to make things right, so I know what happens when you have to deal with something that were not expecting. You all are true professionals - it was a TRUE and all around positive day, even though we had to fix something we were not expecting to have to do! THANKS!
Wales MI
Bruce G. and crew were a good and hard working guys!
Metamora MI
Both Bills and Jose, did an excellent job
Atlanta MI
Seen your ad on TV. Your sales person was very polite and knowledgable.
Fenton MI
Salvador and his team did an outstanding job completing the tasks and representing your company.
Millersberg MI
Quality of the product and referral from another customer. Great Work...
Highland MI
Like a lot of home owners you hope for the best. In this case in my opinion I chose the best. From the salesperson to the installers I was very satisfied with the end results. Jacob was very clean cut and very professional as well as his assistant. Always referring to me as Sir. Thank You
New Haven MI
Very knowledgeable and was great at explaining everything
Mio MI
John Lamb and his crew did a great job
Elkton MI
Reference from another customer, went to internet to get information about your company and others available in our area.
Ann Arbor MI
Jacob, the spokesman, is a jewel; his soft-spoken, respectful manner is marvelous. He also has a sensitivity that I deeply appreciated, and on top of it all, he's the best "salesman" your company could have.
Farmington Hills MI
Product proposed seemed most likely to work.
Howell MI
Scheduling went smoothly and a follow up reminder was made to ensure the original appointment could be met.
White Lake MI
Bruce G. and his crew did a great job from start to finish. They were courteous, laid down extra plastic when I expressed concern about the floors, and had a really tough job in a really awful crawlspace. Through it all, Bruce and his team were helpful and polite and did a great job!
Farmington MI
very polite and hard working crew. kept me informed with what was going on thru process. also sold me on dehumidifier and turtle top to complete airtight encapsulation. can't say enough good about work ethics of such a young crew. very impressive to this senior citizen. they are definitely great representitives of your company. kudos to them
Farmington Hills MI
Apparent knowledge during initial inspection/meeting. Solution provided during inspection/meeting. Wasn't the cheapest, but seemed like a fair price. Provided multiple options to figure out what best suited our budget and helped us prioritize the work that needed to be done. LOVED the installation manager (i think his name was Jeremy?) he was fantastic.
Utica MI
Bruce G. was great. Very professional and kept me informed as they worked.
East Tawas MI
Quality and thickness of the materials used.
Northville MI
Salvador and his crew were great! Answered questions and were willing to show me the the procedures in the fix.
Taylor MI
Everything happened just like Josh Stitch said it would.
Leonard MI
Jacob and the crew were very efficient. Excellent job.
Wolverine Lake MI
Jake G and crew were professional, quiet, courteous and efficient.
West Bloomfield MI
Tony was topnotch
Dearborn MI
Thanks for squeezing us in before Christmas
Redford MI
I have had nothing but a fantastic experience with your company and if I ever need to inquire your services again, I would not think of anybody else but FSM. Thank you very much for the Peace of Mind during this holiday season.
Novi MI
Professionalism, It was our second company. The first didn't fix the problem. We won't know for sure until it's the rainy season again, but everything looks good and was explained.
Walloon Lake MI
Alex was great, very informative during the process and his crew, Kyle and Elijah were outstanding, hustling and working their tails off.
Traverse City MI
Alex, Kyle, and Elijah were great. I appreciate how conscientious they were.
Westland MI
the company seemed very well organized. The people I talked to about getting a sump pump were very patient and were more than willing to spend time with me. Thank you
Indian River MI
Alex, Kyle and Cory were awesome these guys are so professional the company should be proud to have a crew like this
Brighton MI
I was impressed with all of the processes set in place, to make everything run smoothly.
Caro MI
The best! Adam, Bob and foreman Bruce called ahead to give time of arrival, came prepared and did the work. Bruce was over and above being polite and did a very good wrap up with me an my husband. He invited us to come and look over the job and asked if we had any questions. He explained what they did and showed us the finished job.
Rochester Hills MI
Jacob did a great job on informing me on what's going on
Levering MI
They did a very good job cleaning up each day and at the end
Millington MI
Heard your ad on TV. Very impressed with the sales representative. Price was comparable. Felt you were the experts because this is what you specialize in.
Grosse Ile MI
Josh S was great
Troy MI
The work was done in a timely manner and look great. No more water in the basement thus far. The installation crew was very professional and very good to work with.
Shelby Township MI
They were great. They walked me thru the process before and after. Justin, Ricardo and Tim were great.
Mt Pleasant MI
I liked how the system worked. It was all underground. My son-in-law knows someone where you previously did work.

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