Customer Feedback

Check out reviews and comments from our past customers.

Showing 1750 reviews
Bay City MI
Looked at 3 different companies, and yours was the most straightforward, clear, and cost-effective. Also, I found mostly good reviews.
Erie MI
You have a very catchy jingle. Better response time, good financing & guarantee, personable staff. I have already recommended FSM. I had difficulty choosing what type of work they did for your survey since I required 6 of the 8 services offered. Professional & efficient.
Troy MI
I had dealt with Foundations of Michigan before and was well pleased so when I found out they did concrete lifting I got in touch
Saginaw MI
From our first encounter, through the completion of our project, FSM renewed my faith that there are still companies that provide high standards of customer service and value customer satisfaction!
Ypsilanti MI
Recommended by inspector and realtor
New Hudson MI
this is my second home and the second time that you have serviced us in the last three years. great work.
Canton MI
Best ratings when doing a Google search.
Lewiston MI
Mike Gray, Matt, and Gabe were great.
Traverse City MI
The crew, Alex, Kyle, Elijah and Matt did a great job. They were very courteous and professional.
Saint Clair Shores MI
Allen (on site estimator) was very thorough w inspection and provided an accurate estimate of repairs.
Sterling Heights MI
Bruce was very professional and great
Southfield MI
Paul Hasto great person was very helpful
excellent representation of your company - did a great job
Traverse City MI
Alex, Kyle, Elijah, Matt did great work. Very fast and efficient. Good teamwork.
Allen Park MI
Very punctual, very professional. Really like the way the crew calls' 1/2 before coming and RIGHT on time too!!
Cheboygan MI
Crawl space encapsulation with new sump
Novi MI
I chose FMS because the Sales Rep, Rich, was very knowledgeable in this work. He spoke from experience and made me feel comfortable the repairs that FSM would do would be top of the line and came with a lifetime warranty.
Farmington MI
That FSM carries and services the line of products I originally purchased through Instr-Dry before they went out of business. I think this is a superior theory and system for keeping basements dry. Furthermore, FSM was recommended by home improvement experts we listen to on the radio.
Wayne MI
Love how the crews work together to get the job done correctly. Like the professionalism of all the people I've been in contact with during and after the system was completed
Sault Ste Marie MI
Reputation; Free Estimate; ease of scheduling
Metamora MI
Good crew, hard workers
Indian River MI
Alex was very professional, everything was done real real well.
Port Huron MI
I asked for before and after pics,received them the next morning.Thanks to Bruce G. and Kelly B. for making that happen.
Madison Heights MI
I personally didn't. The lady I bought the house from did. Excellent choice!!!
Prescott MI
Were on time, did a great job. Very impressed!
Ypsilanti MI
Top-notch communication from your entire team! It takes a lot of effort to have a top-notch communication system, and it's one of the critical components for happy customers! Well done FSM team!
Wayne MI
There was some small areas where concrete was left but not of any great concern. In general, the clean-up was good. I was very impressed how everything was covered with plastic. Even the stairs were covered and the entry to the kitchen was blocked off with plastic.
New Baltimore MI
I chose FSM because I had a leaky basement and didn't know who else to call. In the future, there will be no need for me to shop around for a job like this. I was completely satisfied with not only work performed, but also the crew (Jeremy and Alex) that did the work! The guys were very professional and personable and did a wonderful job. Jeremy was extremely knowledgeable as well. Thanks and KUDOS on a job well done!
Cheboygan MI
Mike gray and his crew were professional and friendly from start to finish.
Grosse Pointe MI
Jeff was phenomenal. What a great man to have working for you guys. He did the best he could do to make sure things were done right.
Canton MI
This review is for Blake, our service tech, that came out to fix a leak from our rod installation on 11/11/16. Blake fixed the problem and did a complete inspection on everything, even though we did not ask him to. He checked & tightened all rods, filled in floor holes, etc. He was very friendly & knowledgeable. Blake explained what he was doing & discussed any future concerns & options for us. Thank you, Blake.
Traverse City MI
Television advertising. Mike Gray, Mike C., and Gabe N. installed, and they were excellent!
Plymouth MI
Russell was very helpful. His knowledge and insights were very welcome in deciding the best approach.
Beverly Hills MI
Word of mouth from a work colleague. She spoke highly of your company.
Onaway MI
Forgot to mention that John Lamb and his crew were great. My basement looks fabulous.
Traverse City MI
My brother-in-law oversaw the crew for me and he was quite pleased at the attentiveness, speed and willingness to pick up debris after the work was completed.
Bancroft MI
Was worried about doing the work in the winter time, but they kept it clean and warm. After the rainy day we stayed dry...very happy about that.
New Baltimore MI
Honestly, I needed a repair done and didn't know who to call. I am sure glad I called FSM. I don't know about the competition, and I won't have to find out, because I will call FSM if any other problems arise. Thanks for doing a great job!
Traverse City MI
Mike Gray, Mike C., and Gabe N. sealed our crawlspace in 7 degree weather, and took 10 hrs. to finish. Amazing!
Waterford MI
She originally told me that I would need to wait a few weeks to get an inspection but was able to get someone to my house same day when I told her I needed something sooner. Thank you!
St. Clair Shores MI
Excellent! Nothing was left behind! the basement was restored to it's original state prior to the work being completed. Great crew!
Reed City MI
Mike Gray and Mike C. were very courteous and professional when working in my home. They worked very hard. The work they completed on a 130 year old crawl space was incredible.
Farmington Hills MI
tv ad and recommendation by neighbor chose you because our problems were severe (and they were corrected)
Rochester Hills MI
In the past, have heard Glen Haegy on the radio recommend you. Have 1 or 2 other companies try to fix the problem in the past.
Northville MI
Tom led the crew and was very professional and got the job done.
Midland MI
Very thorough. Did not try to up-sell me into something I did not need. Was very understanding of my goals/needs of the project.
Cheboygan MI
The combination and quality of products.
Troy MI
Tony was great. Considerate, polite, went over every detail. Geat Job!
Harbor Springs MI
Very very, good, I appreciated all the follow up prior to job.
Belleville MI
Jeff and his crew were awesome! Had to do more to fix the problem than what we thought, but they assured us it was no problem! They did what they needed to do to fix our wall, even though it was more work for them! I have been a meeting and event coordinator for 21 years and deal with a lot of stressfull situations to make things right, so I know what happens when you have to deal with something that were not expecting. You all are true professionals - it was a TRUE and all around positive day, even though we had to fix something we were not expecting to have to do! THANKS!

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