Customer Feedback

Check out reviews and comments from our past customers.

Showing 1554 reviews
Pat.
Ann Arbor MI
Jacob, the spokesman, is a jewel; his soft-spoken, respectful manner is marvelous. He also has a sensitivity that I deeply appreciated, and on top of it all, he's the best "salesman" your company could have.
Terrence.
Farmington Hills MI
Product proposed seemed most likely to work.
Steve.
Howell MI
Scheduling went smoothly and a follow up reminder was made to ensure the original appointment could be met.
Kellie.
White Lake MI
Bruce G. and his crew did a great job from start to finish. They were courteous, laid down extra plastic when I expressed concern about the floors, and had a really tough job in a really awful crawlspace. Through it all, Bruce and his team were helpful and polite and did a great job!
Harold.
Farmington MI
very polite and hard working crew. kept me informed with what was going on thru process. also sold me on dehumidifier and turtle top to complete airtight encapsulation. can't say enough good about work ethics of such a young crew. very impressive to this senior citizen. they are definitely great representitives of your company. kudos to them
Cassie.
Farmington Hills MI
Apparent knowledge during initial inspection/meeting. Solution provided during inspection/meeting. Wasn't the cheapest, but seemed like a fair price. Provided multiple options to figure out what best suited our budget and helped us prioritize the work that needed to be done. LOVED the installation manager (i think his name was Jeremy?) he was fantastic.
Thomas.
East Tawas MI
Quality and thickness of the materials used.
Joyce.
Northville MI
Salvador and his crew were great! Answered questions and were willing to show me the the procedures in the fix.
TJ.
Taylor MI
Everything happened just like Josh Stitch said it would.
Kurt.
Leonard MI
Jacob and the crew were very efficient. Excellent job.
Sharon.
Wolverine Lake MI
Jake G and crew were professional, quiet, courteous and efficient.
Herman.
West Bloomfield MI
Tony was topnotch
David.
Dearborn MI
Thanks for squeezing us in before Christmas
Bryson.
Redford MI
I have had nothing but a fantastic experience with your company and if I ever need to inquire your services again, I would not think of anybody else but FSM. Thank you very much for the Peace of Mind during this holiday season.
Gwen.
Novi MI
Professionalism, It was our second company. The first didn't fix the problem. We won't know for sure until it's the rainy season again, but everything looks good and was explained.
Mark.
Walloon Lake MI
Alex was great, very informative during the process and his crew, Kyle and Elijah were outstanding, hustling and working their tails off.
Sarah.
Traverse City MI
Alex, Kyle, and Elijah were great. I appreciate how conscientious they were.
Gary.
Westland MI
the company seemed very well organized. The people I talked to about getting a sump pump were very patient and were more than willing to spend time with me. Thank you
Andy.
Indian River MI
Alex, Kyle and Cory were awesome these guys are so professional the company should be proud to have a crew like this
Evelyn.
Brighton MI
I was impressed with all of the processes set in place, to make everything run smoothly.
Pat.
Caro MI
The best! Adam, Bob and foreman Bruce called ahead to give time of arrival, came prepared and did the work. Bruce was over and above being polite and did a very good wrap up with me an my husband. He invited us to come and look over the job and asked if we had any questions. He explained what they did and showed us the finished job.
Harry.
Rochester Hills MI
Jacob did a great job on informing me on what's going on
Ed.
Levering MI
They did a very good job cleaning up each day and at the end
Bill.
Millington MI
Heard your ad on TV. Very impressed with the sales representative. Price was comparable. Felt you were the experts because this is what you specialize in.
Todd.
Grosse Ile MI
Josh S was great
Adele.
Troy MI
The work was done in a timely manner and look great. No more water in the basement thus far. The installation crew was very professional and very good to work with.
Susan.
Mt Pleasant MI
I liked how the system worked. It was all underground. My son-in-law knows someone where you previously did work.
Diane.
Wyandotte MI
The crew was exceptional.
Bernie.
East Tawas MI
Our neighbor used you and highly recommended you.
Michelle.
Howell MI
Hester, Jason, Phillip and Bruce were a great crew. They had a sense of humor and were personable. They walked us through every stage of the job and what to expect.
Juan.
Lincoln Park MI
The competition didn't reach back out to me until after we had already started the process. You guys reached out to me within about 20 minutes of sending my information in online. Very high level service that I can't imagine anyone else coming close to.
Mike.
Canton MI
Got here when they said they would. Very professional and courteous. Asked me noumerous times if I had any questions about what was gouing
Tracey.
Belleville MI
Paul was very discriptive and answered all our questions.
Christine.
Grayling MI
Very professional - great service thank you!
Mike.
Hale MI
Mike Gray & crew couldn't have provided any higher level of service than they did. In our opinion, they certainly went above and beyond in all aspects of the installation. The communications beginning with a phone call approx. 1 hr prior to their arrival to their departure was very thorough and well appreciated.
Roger.
Petoskey MI
After issues were addressed, FSM stepped up and made right.
Joy.
Taylor MI
Was impressed with the web-site, and the informative and helpful first appointment helped me make the decision.
Peter.
Grosse Ile MI
Good product, good work todate. A bit pricy but hopefully it will have a payback...I like what I see so far.
Kris.
Rockwood MI
Could fix my problem
Greg.
Farmington Hills MI
Looking for water proofing and looked on internet. Called you as being based in Michigan.
Pamela.
Grand Blanc MI
You advertised what I needed to repair my porch. Plus your sales person was able to give me a solution to stopping a leak in my basement, which another company was unable to solve. Thank you!
Doug.
Plymouth MI
David and is crew went above and beyond my expectations!
Plotnik.
Bay City MI
Internet videos, photos and case studies. Sales representative knowledgeable and great explanations
Peter.
Clay Township MI
The FSM web sit and educational explaining of the inspector, also the Glen Haggey radio show .
Frank.
Canton MI
Reputation and sales did an excellent job of explaining process
Patrick.
Sanford MI
The only other company I considered did not insulate the walls.
Linda.
Canton MI
Justin Brown, Bill and Alex were professional, polite and efficient.
Kathleen.
Canton MI
previous family experience
Angela.
Detroit MI
On time courteous professional friendly.They did a great job all the way through even cleaned up perfectly.
Stuart.
Cheboygan MI
Mike, Mike C., Gary, and Gabriel were polite and professional. Job was excellent. .

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.