Customer Feedback

Check out reviews and comments from our past customers.

Showing 1655 reviews
Beth.
Charlevoix MI
Quick response and knowledgable service providers.
Frank And Kathlene.
Garden City MI
This was the best experience from start to finish. We cannot recommend FSM & GSM highly enough. They deserve a lot more than 5 stars! We are so pleased with the work that was done and how well we were treated by everyone at FSM. Thank you all so much!
Brian.
Flushing MI
It was a dirty, loud and difficult job but you made it happen for us. We love our basement. Thanks
Brian.
Belleville MI
Crew was Awesome! Arrived on time, introduced themselves, and informed me of everything they were going to do, and went straight to work! Finished job in excellent timing. Explain everything they were doing while it was being done. So to the three very hard working,very efficient, organized,and very informative crew, my family and i thank you for everything! GREAT JOB!! To: BRUCE, RAYMOND AND AUSTIN
Jennifer.
Milan MI
The first and only company I chose because of excellent BBB rating, the sales contractor explaining the process and answering all of my questions with patience, and the timely and effective work of the crew that came to install. Overall, I was very pleased with the company, its staff, and the work done in my basement. Due to my health issues, I truly appreciate the peace of mind I can have knowing my basement will be free from unhealthy mold and water damage in the future. Thank you!
Rob.
Bay City MI
Looked at 3 different companies, and yours was the most straightforward, clear, and cost-effective. Also, I found mostly good reviews.
Kandie.
Erie MI
You have a very catchy jingle. Better response time, good financing & guarantee, personable staff. I have already recommended FSM. I had difficulty choosing what type of work they did for your survey since I required 6 of the 8 services offered. Professional & efficient.
Dave.
Troy MI
I had dealt with Foundations of Michigan before and was well pleased so when I found out they did concrete lifting I got in touch
Molly.
Saginaw MI
From our first encounter, through the completion of our project, FSM renewed my faith that there are still companies that provide high standards of customer service and value customer satisfaction!
Beth.
Ypsilanti MI
Recommended by inspector and realtor
Louis.
New Hudson MI
this is my second home and the second time that you have serviced us in the last three years. great work.
Jim.
Canton MI
Best ratings when doing a Google search.
Michael.
Lewiston MI
Mike Gray, Matt, and Gabe were great.
John.
Traverse City MI
The crew, Alex, Kyle, Elijah and Matt did a great job. They were very courteous and professional.
Ashley.
Saint Clair Shores MI
Allen (on site estimator) was very thorough w inspection and provided an accurate estimate of repairs.
Yvette.
Sterling Heights MI
Bruce was very professional and great
Johnnie.
Southfield MI
Paul Hasto great person was very helpful
SHIRLEY.
LAINGSBIRG MI
excellent representation of your company - did a great job
Michael.
Traverse City MI
Alex, Kyle, Elijah, Matt did great work. Very fast and efficient. Good teamwork.
Sharon.
Allen Park MI
Very punctual, very professional. Really like the way the crew calls' 1/2 before coming and RIGHT on time too!!
Frances.
Cheboygan MI
Crawl space encapsulation with new sump
Sophia.
Novi MI
I chose FMS because the Sales Rep, Rich, was very knowledgeable in this work. He spoke from experience and made me feel comfortable the repairs that FSM would do would be top of the line and came with a lifetime warranty.
Glenn.
Farmington MI
That FSM carries and services the line of products I originally purchased through Instr-Dry before they went out of business. I think this is a superior theory and system for keeping basements dry. Furthermore, FSM was recommended by home improvement experts we listen to on the radio.
Nicholas.
Wayne MI
Love how the crews work together to get the job done correctly. Like the professionalism of all the people I've been in contact with during and after the system was completed
Sandee.
Sault Ste Marie MI
Reputation; Free Estimate; ease of scheduling
Eric.
Metamora MI
Good crew, hard workers
Warren.
Indian River MI
Alex was very professional, everything was done real real well.
Ralph.
Port Huron MI
I asked for before and after pics,received them the next morning.Thanks to Bruce G. and Kelly B. for making that happen.
Cheryl.
Madison Heights MI
I personally didn't. The lady I bought the house from did. Excellent choice!!!
Eugene.
Prescott MI
Were on time, did a great job. Very impressed!
Kurt.
Ypsilanti MI
Top-notch communication from your entire team! It takes a lot of effort to have a top-notch communication system, and it's one of the critical components for happy customers! Well done FSM team!
Nicholas.
Wayne MI
There was some small areas where concrete was left but not of any great concern. In general, the clean-up was good. I was very impressed how everything was covered with plastic. Even the stairs were covered and the entry to the kitchen was blocked off with plastic.
Roxanne.
New Baltimore MI
I chose FSM because I had a leaky basement and didn't know who else to call. In the future, there will be no need for me to shop around for a job like this. I was completely satisfied with not only work performed, but also the crew (Jeremy and Alex) that did the work! The guys were very professional and personable and did a wonderful job. Jeremy was extremely knowledgeable as well. Thanks and KUDOS on a job well done!
Peter.
Cheboygan MI
Mike gray and his crew were professional and friendly from start to finish.
Hysam.
Grosse Pointe MI
Jeff was phenomenal. What a great man to have working for you guys. He did the best he could do to make sure things were done right.
Lynn.
Canton MI
This review is for Blake, our service tech, that came out to fix a leak from our rod installation on 11/11/16. Blake fixed the problem and did a complete inspection on everything, even though we did not ask him to. He checked & tightened all rods, filled in floor holes, etc. He was very friendly & knowledgeable. Blake explained what he was doing & discussed any future concerns & options for us. Thank you, Blake.
Ian.
Traverse City MI
Television advertising. Mike Gray, Mike C., and Gabe N. installed, and they were excellent!
Ryan.
Plymouth MI
Russell was very helpful. His knowledge and insights were very welcome in deciding the best approach.
Ulysses.
Beverly Hills MI
Word of mouth from a work colleague. She spoke highly of your company.
Kitridge.
Onaway MI
Forgot to mention that John Lamb and his crew were great. My basement looks fabulous.
Ralph.
Traverse City MI
My brother-in-law oversaw the crew for me and he was quite pleased at the attentiveness, speed and willingness to pick up debris after the work was completed.
Sandra.
Bancroft MI
Was worried about doing the work in the winter time, but they kept it clean and warm. After the rainy day we stayed dry...very happy about that.
Roxanne.
New Baltimore MI
Honestly, I needed a repair done and didn't know who to call. I am sure glad I called FSM. I don't know about the competition, and I won't have to find out, because I will call FSM if any other problems arise. Thanks for doing a great job!
Cathy.
Traverse City MI
Mike Gray, Mike C., and Gabe N. sealed our crawlspace in 7 degree weather, and took 10 hrs. to finish. Amazing!
Shanda.
Waterford MI
She originally told me that I would need to wait a few weeks to get an inspection but was able to get someone to my house same day when I told her I needed something sooner. Thank you!
Rachel.
St. Clair Shores MI
Excellent! Nothing was left behind! the basement was restored to it's original state prior to the work being completed. Great crew!
James.
Reed City MI
Mike Gray and Mike C. were very courteous and professional when working in my home. They worked very hard. The work they completed on a 130 year old crawl space was incredible.
Hilda.
Farmington Hills MI
tv ad and recommendation by neighbor chose you because our problems were severe (and they were corrected)
Susan.
Rochester Hills MI
In the past, have heard Glen Haegy on the radio recommend you. Have 1 or 2 other companies try to fix the problem in the past.
Tom.
Northville MI
Tom led the crew and was very professional and got the job done.

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.