Customer Feedback

Check out reviews and comments from our past customers.

Showing 1554 reviews
Tracy.
Saint Clair Shores MI
Form jacking process lite weight material. Slab jacking was against a basement wall,and didn't want a lot of heavy cement against the wall
Christine.
Grayling MI
Very professional - great service thank you!
Mike.
Hale MI
Mike Gray & crew couldn't have provided any higher level of service than they did. In our opinion, they certainly went above and beyond in all aspects of the installation. The communications beginning with a phone call approx. 1 hr prior to their arrival to their departure was very thorough and well appreciated.
Roger.
Petoskey MI
After issues were addressed, FSM stepped up and made right.
Joy.
Taylor MI
Was impressed with the web-site, and the informative and helpful first appointment helped me make the decision.
Peter.
Grosse Ile MI
Good product, good work todate. A bit pricy but hopefully it will have a payback...I like what I see so far.
Kris.
Rockwood MI
Could fix my problem
Greg.
Farmington Hills MI
Looking for water proofing and looked on internet. Called you as being based in Michigan.
Pamela.
Grand Blanc MI
You advertised what I needed to repair my porch. Plus your sales person was able to give me a solution to stopping a leak in my basement, which another company was unable to solve. Thank you!
Doug.
Plymouth MI
David and is crew went above and beyond my expectations!
Plotnik.
Bay City MI
Internet videos, photos and case studies. Sales representative knowledgeable and great explanations
Peter.
Clay Township MI
The FSM web sit and educational explaining of the inspector, also the Glen Haggey radio show .
Frank.
Canton MI
Reputation and sales did an excellent job of explaining process
Patrick.
Sanford MI
The only other company I considered did not insulate the walls.
Linda.
Canton MI
Justin Brown, Bill and Alex were professional, polite and efficient.
Kathleen.
Canton MI
previous family experience
Angela.
Detroit MI
On time courteous professional friendly.They did a great job all the way through even cleaned up perfectly.
Stuart.
Cheboygan MI
Mike, Mike C., Gary, and Gabriel were polite and professional. Job was excellent. .
Debbie.
Northville MI
would recommend FSM to anyone needing concrete leveling
Joe.
Ypsilanti MI
Dave Donnelley, Salvador, and Chris were punctual, polite, professional, effiecinet and very skilled. They completed work to above my expectation in less time than originally expected. I was extremely satisfied with the installation process.
Curtis.
Rochester Hills MI
Good reputation, previous customer satisfaction, well represented, and hopefully the correct choice on our part. So far, so good.
Paul.
Dexter MI
The musty smell in the crawl space is non-existent. Where as before there was always moisture on the vapor barrier on the ground.
R..
Harsens Island MI
I am thankful and relieved that our area is serviced by a company such as FSM which provides real solutions two serious problems dealing with water intrusion into our homes and crawlspaces.
Brian.
Livonia MI
Your location in Livonia and your website.
Nancy.
Plymouth MI
presentation, referral from a friend
Becky.
Williamsburg MI
You were a local company with a TC location.
Pat.
Livonia MI
The three crew members deserve a raise.
Randy.
Livonia MI
Presentation of options, timely communication and accommodation , very good financing options, exceptional professionalism
Chris.
Almont MI
I heard of FSM through radio advertising (97.1fm) and then researched on line to make my decision.
Joe.
Plymouth MI
Location and reviews
Dave.
Brighton MI
Professional in all aspects of the job, from the estimation to the clean-up. Made sure all questions were answered throughout the process.
Caarolyn.
South Lyon MI
Was made aware of your company after seeing a sign at a nearby home. Great company...your promptness and attentiveness was very appreciated and service seems to be high quality. Billy and his crew did a great job. Extremely accountable--- very high mark in my book. Not often companies are accountable anymore
Deborah.
Traverse City MI
I had several estimates and/or opinions on what needed to be done. I chose FSM because of estimates provided.
Deborah.
Traverse City MI
Mike and his crew were all very courteous while they were here, they took time and answered questions when asked throughout the day and explained what they were doing. Nice group of guys.
Beverly.
Troy MI
Your piers seemed far superior in quality and strength than another company I had used in the past Your whole presentation was far better than I had experienced before. Nate did a thorough job. Jeff and his crew worked together like a team should. Each person knew what their job was, and did it. Jeff wanted to make sure all my questions were answered and included me in watching each step of the process to put in the four piers. I couldn't have asked for any better service.
Adelaide.
Attica MI
Heard on radio. Researched on Internet. Better Business Bureau A+ rating. Excellent reviews.
Dustin.
St. Clair Shores MI
Your sales person (Josh Stith) took the time to go over the whole process with me from start to finish, where the other companies I had come out spent only about 10 minutes looking at the job. Josh was very informative and responded to every question I had very quickly.
Roger.
Livonia MI
Advertising, your sales person Russell made the best presentation.
AO.
Farmington MI
Your rating and advertising and your large area of covering Michigan
Dale.
Bloomfield Hills MI
Have used FSM for several years now, and will continue to do so!
Janet.
Mount Clemens MI
What I read your company seemed very knowledgeable and did good work.
Jeff.
Cheboygan MI
Very knowledgeable
Steve.
Novi MI
Service that was professional, and quality of contact with employees involved
Magdalen.
Cedar MI
We did our research and then after the sales rep came out and explained everything we were confident in choosing FSM. We are very pleased we did.
Aaron.
Detroit MI
More professional, better detailed description of services and quality of products.
Brittney.
Southgate MI
Rich was awesome and so informative. He told us all of our options and explained everything so thoroughly!
Mark.
Pinckney MI
Always first class!
Henry.
Sterling Heights MI
Jacob, the foreman on the job, was excellent. Went over everything before, halfway,and after the job was completed. Answered all questions and made sure I was comfortable with it. Clean-up was great. Above and beyond expectations.
John.
Petoskey MI
The crew was hard woking and friendly and kept me well informed on the project and left everything as expected.
Joseph.
Saginaw MI
For all the reasons I listed above...my research took me to your company! You are not the cheapest, however I know the job would be done correctly! Also, you would help in the future and return to my Dad's basement to turn the screws on the beams. Thanks so much for everything! My dad and I truly appreciate it! (daughter)

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.