Customer Feedback

Check out reviews and comments from our past customers.

Showing 1769 reviews
Shawn D.
Waterford Township Michigan
Clay, Lynn and Alek and his crew all made this a rewarding experience. Highly recommended.
Tom P.
Onaway Michigan
Tom and his crew were first rate. Very professional. GREAT cleanup.
Donald H.
Plymouth Michigan
Matt seemed to know the product and process very well.
Chris S.
Grosse Ile Michigan
Great communication from setting the sales appointment, scheduling the job and follow up. Exceptional. Quick, efficient and personable. Dre and Marcus did an excellent job. FSM is well-represented. We will recommend.
Great Lakes Shipwreck Museum M.
Paradise Michigan
Ben has more than once gone above and beyond what we have asked him to do and does it with a smile (even during our mosquito and fly season).
Lila G.
Riverview Michigan
I will recommend to anyone I know who has a need for FSM.
Kirk J.
White Lake Charter Township Michigan
Thumbs up! Not an easy job to perform, and with heat I'm sure was a tough one. Glad I went with FSM – have already had curious neighbors!
Shannon O.
Plymouth Michigan
Jose, Josue and Patrick were awesome! Friendly, informative, professional - really hard working crew - they need a raise (they didn't ask me to say that either). They arrived almost to the minute they said they would arrive, which is a huge bonus (time is precious). Through the job, they were quiet as I was working, and respected the house and neighborhood. I appreciate a good work ethic. Clean-up was great, too. Wins all around. Thank you, guys.
Allan L.
Macomb Michigan
Great job, well done. Great people working for FSM.
Jean B.
Essexville Michigan
John and crew did an excellent job. Basement looks great with the VaporLoc. Very satisfied.
Mike and Annie F.
East China Michigan
Knowledgeable and professional. Good value for the money.
Angela S.
Royal Oak Michigan
It was 90+ degrees today and the crew that came out still worked so hard and didn't take any shortcuts. The guys that came out were Jose, Josue, Patrick and Keron.
Ralph and Yarmilla K.
Swartz Creek Michigan
A1 in my opinion.
Tom S.
Onaway Michigan
Brad was our service tech. He was very personable, through and knowledgeable. He took care of our issue and did a complete crawl space inspection.
Leslie S.
Ann Arbor Michigan
Justin and Justin B. were really great. They explained everything to me, (a few times more than once because I didn’t understand), with the upmost patience.
Mary B.
Milan Michigan
Two family members used your company and had excellent experience. After all our rainfalls, their basements remained dry.
Steven H.
Northville Michigan
I wish all my contracted jobs went as seamlessly as this one. No surprises and very happy with the work that was done.
Robert B.
Traverse City Michigan
I own a sales and customer service training company, so I know my good experience didnt happen by accident. Accolades to the team for executing your system.
Jen A.
Mount Morris Michigan
I feel as if I had the best installation crew to perform the work. They were friendly, hardworking, honest and I enjoyed having the crew. Jacob L. was the foreman on the job and he is Amazing. He went above and beyond my expectations.
Zubair G.
Ypsilanti Michigan
Excellent service and on time, with a call before coming. Thanks!
Geneva O.
Saint Clair Shores Michigan
I would recommend FSM to anyone - so thankful I chose you!
Tammy L.
Carleton Michigan
My overall experience with FSM was fantastic. AAA+++
Larry R.
Bellaire Michigan
Very friendly, on time, knowledgeable and efficient.
Carla K.
Troy Michigan
Extremely professional and very friendly.
Kathy S.
Canton Michigan
My choice was validated during the rough inspection when I told the the Canton inspector I felt FSM was doing an excellent job. He responded, "That's why they have a good reputation; we don't have problems with their work." Can't get a more positive evaluation than that!
Wendie J.
Harrison Twp Michigan
Very satisfied. Will be recommending to anyone that has the need for sure :)
Dan B.
Romulus Michigan
The quality of work was great and all employees were more than helpful through the whole process. Above and beyond our expectations!
Linda P.
Sutton’s Bay Michigan
Prompt, clean, complete.
Brian D.
Northport Michigan
Chris was easy to work with and timely with his quotes and follow up. Mike and the crew were very professional and did a nice job.
David R.
Davison Michigan
Honestly, TOP NOTCH! I rarely leave reviews, but everyone there deserves 5 stars!
Lisa D.
Williamston Michigan
Extremely satisfied!!
Jean H.
Madison Heights Michigan
Very accommodating, friendly and efficient.
Greg S.
Clay Twp Michigan
I’d like to thank the staff and crew of Foundation Systems of Michigan for their hard work and dedication to our problem. They were helpful, informative, and clearly explained and included us in every step of the way. They were all kind, courteous, very considerate and respectful.
Marlene B.
Wixom Michigan
Terrific!!! Would recommend FSM to anyone.
Chad E.
Green Oak Michigan
You guys are the best. We used you a few times in the years back. Best quality and customer satisfaction
Eugene M.
Livonia Michigan
Crew was professional and advised me every step of the way.
Tabitha S.
East Jordan Michigan
Thank you for a great experience with FSM; will highly recommend!
Dale D.
Livonia Michigan
Liked the fact they were on time and guaranteed their work for the life of the house.
Roy T.
Lake Leelanau Michigan
I will recommend your company to my friends. Chris did a a great job. Jon did an outstanding job. Your people are very nice and very hard workers. You hire good employees.
David C.
Livonia Michigan
Brad was excellent. No mess to clean up.
Bradley K.
Bay City Michigan
Great workers.
Steven T.
Grayling Michigan
The end results of significantly enhanced home stability and the change to the level of the floors and height of some walls was very easy to visually discern. We feel the company cared us and our experience with all of the personal we worked with.
Michael N.
Westland Michigan
I am very very glad I chose FSM. Thank you very much!
Cheryl J.
Brighton Michigan
Everything I expected from what I have heard about the company over the years and most recently on The Inside Outside Guys.
Nicole J.
Jackson Michigan
Overall experience with basement waterproofing staff have been customer focused and attentive.
Katie K.
Midland Michigan
After meeting with Tim and his detailed info about how FSM follows all inspections/city codes and “does things by the book”, I knew it was a good choice.
Deb D.
Ludington Michigan
Josh and his crew were the best! Competent and friendly, I loved hearing them laugh and joke as they worked. A happy crew is likely to be a good crew.
Yung-Li L.
Troy Michigan
Tim was very helpful and knowledgeable. Chelsea was very helpful in terms of the work coordination. Jacob was the lead foreman and was so detailed and professional on the work. He was able to explain the work flow and the logic behind his work in detail. Excellent communication and personal skill as well.
Brian L.
Farmington Hills Michigan
Overall, everyone at FSM that I interacted with was extremely professional and made sure to get the job done right. I have no regrets about hiring FSM to perform my crawlspace encapsulation and structural repairs.
Michael D.
Used several times before, never disappointed.

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