Customer Feedback

Check out reviews and comments from our past customers.

Showing 1424 reviews
Jodi.
Brownstown MI
we loved how Matt C. + Bruce G. knew exactly what to do, didn't have to show them anything, great job.
Gary.
Bay City MI
Tony and his crew were great. They came and did the job faster than expected. He also answered all of our questions along the way and my husband who is very picky about how things should be done, was very impressed with this crew.
Jim.
St. Clair Shores MI
Dave Dean and his crew were 1rst class, they did a great job!
Cindy.
St. Clair Shores MI
Excellent. I had a lot of anxiety, they did a great job. I didn't expect them to replant my plants-- I was amazed.
Pastor.
Yale MI
Hector and his team did a great job.
Jeanne.
Traverse City MI
Alex and Chris are great! Everyone I worked with was great!
Jim.
Macomb MI
I heard and seen nothing but good reviews.
GREGORY.
Southfield MI
COMPETITIVELY PRICE; REPUTATION; INSPECTOR RICH GUBBINI AND FOREMAN JACOB WAS VERY PROFESSIONAL AND THOROUGH
Della.
Livonia MI
All of the ladies in the office who called concerning any issues were great and answered all my questions and were nice and welcoming when I visited to drop off a couple checks.
Sean.
Dexter MI
referral from other schools
Connie.
Macomb MI
Felt comfortable with the system giving me peace of mind that overall my basement should be safe and sound, Matt did an excellent job explaining everything.
Mike.
Sterling Heights MI
David Dean and crew were great. They answered all questions, worked quickly, and cleaned up the area nicely.
Steve.
Lake MI
commercials and urgency to timelines.
Nancy.
Traverse City MI
I received a call to confirm the date and another call to confirm time. I was told they would be there sometime between 8:00am-10:00am and I got a call that morning and there at my door at 8:00am. Excellent communication between the office and the crew.
Sue.
Fife Lake MI
Recommendation
Gladstone.
Royal Oak MI
Referral
Ken.
Brimley MI
I arranged fsm to work on my parents crawl space after they came out to look at my own. They told me a better, more affordable solution to my problem that I ended up not hiring fsm. I did however referred them to my parents because they had a horrible crawl space. My parents loved what they did and my old man even grilled them hotdogs because they worked so late to finish the job. My parents still can't believe how well it looks. Well worth the price in my opinion for my aging parents and busy schedules.
Catherine.
Lake Orion MI
Sales Person was available for quesstions about installatrion before and after insrall. Needed clarificarion about effect of membrane and handling of water seepage.
Tom.
Frankfort WI
We saw your truck at a job nearby and also saw your television commercial, then checked out your website. We impressed with the professionalism of the the representative who explained the options available and with the relative simplicity of the repair/resolve.
Kim.
Rochester MI
Russel Train was a pleasure to work with. He was extremely knowledgeable and friendly. The crew, especially crew manager, was a pleasure to work with also. Very knowledgeable, friendly and courteous. Thank you!
Kathleen.
Brighton MI
Recommended by the contractor who will be doing the finishing work. Your crew Brennan H, Francisco and Jesse H were very nice representatives of your company and a pleasure to have in my home.
Stacey.
Dearborn Heights MI
I only had FMS quote the job due to time constraints. They were friendly, prompt, and committed. By raising the cement above the foundation, the basement should not leak anymore. Looking forward to the next heavy rain fall.
Robert.
Macomb MI
I had friends and family use FSM and I knew the reputation and was familiar with your advertisement on 97.1 the ticket. You did a nice job leveling the cement by my pool a few weeks earlier and I continue to be impressed by everyone I talk to or meet at FSM. It is refreshing to see such a service driven company theses days.
Deborah.
New Hudson MI
From your ads on television , your better business rating and word of mouth
James.
Macomb MI
We were on the waiting list for an earlier appointment, and twice I received calls offering me an earlier date. Very friendly call representatives.
Jerry.
Gregory MI
We were impressed with all the people we talked with and worked with in your company. Thank you. Crew Greg D, Aleks L, and Chris A These guys were informative, helpful and very courteous. Very Professional. Jerry and Judy Wheeler
Carole.
Garden City MI
They were very so polite and worked non-stop until the job was complete. They made sure everything was cleaned before leaving. It was a very pleasant experience all around. A pleasure to meet the three fellows that came to my home.
Matthew.
Romulus MI
Tony and his crew were exceptional.
Douglas.
Farmington HIlls MI
The BEST I felt that they had me in their best interest
Adam.
Grawn MI
Very happy with the crew that preformed the work they were nice and weren't bothered by answering our questions along the way.
Paula.
Saginaw MI
My mom & stepdad used your services
Patricia.
Cadillac MI
Steven M and his crew Jose L and Chris A were very professional and very good at what they do. The job came out better than we could have ever expected. They were on time and finished ahead of schedule. These guys are a valuable asset to your company. Thanks again. 
Russell.
South Lyon MI
I have done work with you on several other homes.
David.
Traverse City MI
Alex and crew were professional, courteous and friendly
Jenny.
Rogers City MI
I have been seeing it on TV and the internet and then a friend had work done by you and it was great. I figured why not go with the best!
Mary.
Ypsilanti MI
I liked how the Rep explained the process
Timothy.
Grayling MI
Alex and his crew arrived on time, worked almost non stop until the project was complete. Very polite and professional. I am exceptionally pleased with their work.
Larry.
Saginaw MI
Recommended by my brother
Denise.
Plymouth MI
Hecter, Wilson an Philip was very professional, knowledgeable, and very hard working
Ray.
Milford MI
Prior crawl space insulation work.
Bryan.
Britton MI
Friendly people with great attitudes. Salvador was the best.
Barbara.
Bloomfield MI
Cannot say enough good about Justin R and the entire installation crew -- they were awesome! They were punctual, got right to work and were very respectful of my home. Workmanship was fabulous; Cleanup was perfect -- broomed, returned all items as found, hosed down the drive. Justin made sure to explain to me what they were doing each day and checked in with me throughout the job to answer questions and address any concerns. He went out of his way to make sure any concerns I had were satisfactorily addressed. He made sure I understood the setup with the system and sump pump as well as the crawl space. I was lucky to have had such a great team for the job.
Gloria.
Commerce Township MI
The warranty. FSM was priced a bit more, but the warranty sealed the deal. Also, the salesman appeared reputable and knowledgeable. Our only suggestion is that the work crew should use a plastic tarp to hold the dug up dirt. We have river rock with black plastic underneath to prevent weeds and now there is substantial dirt underneath the rock, thus weed growth. Also, with a tarp, it makes the clean-up for the homeowner easier after the crew and equipment have left. Our crew did fill in the deep holes and cleaned-up the broken branches!
Robert.
Macomb MI
Reputation and referrals
Tom.
Farmington Hills MI
My step-brother used your company for his crawl space. He highly recommended your company.
Barbara.
Brighton MI
Our problem with an outdoor drain installed as part of a waterproofing project by Dry Michbacking was solved by the field tech immediately. We picked DryMich for our basement waterproofing based on their reputation and every person we have dealt with has treated us like a valued customer.
Larry.
Livonia MI
Justin Brown, Norm and Bill
Joe.
Drummond Island MI
Courteous, friendly, thorough; a pleasure to have worked on my property
Dan.
Metamora MI
These guys worked their ass off!
Carol.
Saginaw MI
very polite and friendly

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.