Customer Feedback

Check out reviews and comments from our past customers.

Showing 1554 reviews
Eastpointe MI
I was impressed by the very professional service offered at all levels of your company. The installation crew and Mike, the crew foreman, were very adept at their jobs and welcomed me watching them during the process...a neighbor even stopped by to get a business card!
Center Line MI
install went smoothly and efficiently. workers Matt and Mike were courteous and friendly and did a good job of explaining the process. Could tell they wanted to be exact in what they did. I appreciate that fact
Armada MI
very clean and curteous
Armada MI
Salesman who called was very helpful in understanding what was happening to my basement walls and the most cost effective way to repair them.
Ralph and Yarmilla K.
Swartz Creek Michigan
A1 in my opinion
Mary b.
milan Michigan
1 thing I found weird is that the referal bonus no longer exists
Steven H.
Northville Michigan
I wish all my contracted jobs went as seamlessly as this one. No surprises and very happy with the work that was done
Robert B.
Traverse City Michigan
I own a sales and customer service training company, so I know my good experience didnt happen by accident. Accolades to the team for executing your system.
Tammy L.
Carleton Michigan
My overall experience with FSM was fantastic. AAA+++
Larry R.
Bellaire Michigan
Very friendly, on time, knowledgeable and efficient.
Carla K.
Troy Michigan
Extremely professional and very friendly.
Kathy S.
Canton Michigan
My choice was validated during the rough inspection when I told the the Canton inspector I felt FSM was doing an excellent job. He responded, "That's why they have a good reputation; we don't have problems with their work." Can't get a more positive evaluation than that!
Wendie J.
Harrison Twp Michigan
Very satisfied. Will be recommending to anyone that has the need for sure :)
Dan B.
Romulus Michigan
The quality of work was great and all employees were more than helpful through the whole process. Above and beyond our expectations!
Linda P.
Sutton’s Bay Michigan
Prompt, clean, complete.
Brian D.
Northport Michigan
Chris was easy to work with and timely with his quotes and follow up. Mike and the crew were very professional and did a nice job.
David R.
Davison Michigan
Honestly, TOP NOTCH! I rarely leave reviews, but everyone there deserves 5 stars!
Lisa D.
Williamston Michigan
Extremely satisfied!!
Jean H.
Madison Heights Michigan
Very accommodating, friendly and efficient.
Greg S.
Clay Twp Michigan
I’d like to thank the staff and crew of Foundation Systems of Michigan for their hard work and dedication to our problem. They were helpful, informative, and clearly explained and included us in every step of the way. They were all kind, courteous, very considerate and respectful.
Marlene B.
Wixom Michigan
Terrific!!! Would recommend FSM to anyone.
Chad E.
Green Oak Michigan
You guys are the best. We used you a few times in the years back. Best quality and customer satisfaction
Eugene M.
Livonia Michigan
Crew was professional and advised me every step of the way.
Tabitha S.
East Jordan Michigan
Thank you for a great experience with FSM; will highly recommend!
Dale D.
Livonia Michigan
Liked the fact they were on time and guaranteed their work for the life of the house.
Roy T.
Lake Leelanau Michigan
I will recommend your company to my friends. Chris did a a great job. Jon did an outstanding job. Your people are very nice and very hard workers. You hire good employees.
David C.
Livonia Michigan
Brad was excellent. No mess to clean up.
Bradley K.
Bay City Michigan
Great workers.
Steven T.
Grayling Michigan
The end results of significantly enhanced home stability and the change to the level of the floors and height of some walls was very easy to visually discern. We feel the company cared us and our experience with all of the personal we worked with.
Michael N.
Westland Michigan
I am very very glad I chose FSM. Thank you very much!
Cheryl J.
Brighton Michigan
Everything I expected from what I have heard about the company over the years and most recently on The Inside Outside Guys.
Nicole J.
Jackson Michigan
Overall experience with basement waterproofing staff have been customer focused and attentive.
Katie K.
Midland Michigan
After meeting with Tim and his detailed info about how FSM follows all inspections/city codes and “does things by the book”, I knew it was a good choice.
Deb D.
Ludington Michigan
Josh and his crew were the best! Competent and friendly, I loved hearing them laugh and joke as they worked. A happy crew is likely to be a good crew.
Yung-Li L.
Troy Michigan
Tim was very helpful and knowledgeable. Chelsea was very helpful in terms of the work coordination. Jacob was the lead foreman and was so detailed and professional on the work. He was able to explain the work flow and the logic behind his work in detail. Excellent communication and personal skill as well.
Brian L.
Farmington Hills Michigan
Overall, everyone at FSM that I interacted with was extremely professional and made sure to get the job done right. I have no regrets about hiring FSM to perform my crawlspace encapsulation and structural repairs.
Michael D.
Used several times before, never disappointed.
Mike M.
Cheboygan Michigan
They did an incredible job, and they did it in half the time I expected. Adam was particularly helpful in answering my questions and explaining all the work that had been completed. I’d recommend FSM to my family and friends.
Ron and Wilma B.
Roscommon Michigan
Was impressed with the way they went about their job.
William K.
Bloomfield Hills Michigan
Well above my expectations. Very efficient, they really knew what they were doing. The best home improvement service I’ve ever had.
Charles S.
Salvadore and his crew did excellent work. He went above and beyond what was expected. He was patient, courteous, and offered to do more than was stated on his work order. We were very pleased with him and his crew.
Bruce M.
Tecumseh Michigan
So very glad we chose your company. Will recommend you to our friends and would use you again.
Dan P.
Plymouth Michigan
Jacob was awesome. Very friendly and knowledgeable.
Linda L.
Ann Arbor Michigan
Everyone I spoke with was very efficient and helped out in any way possible. Would recommend you to all of my friends. We will probably be using you again for more work at a later date.
James D.
Boyne City Michigan
Jim did a great job at explaining the entire process. Adam's crew did a fantastic job. My wife even baked them some cookies.
John A.
Grayling Michigan
I checked other companies and thought FMS offered best system.
Paula N.
Ypsilanti Michigan
Allan and Meghan were very helpful in this process. Jacob truly made sure that he and his crew got the job done. Keep doing what you do best. That is great customer service.
Timothy C.
Traverse City Michigan
Very professional and thorough. The crew arrived on time and answered questions, and the crawl space was clean when they left.
Kevin S.
Dundee Michigan
Ryan was very professional and took time to listen to what we wanted done. Aleks and the crew did a very nice job. Above and beyond.
Thomas P.
Prompt, polite, and understood my problems. This was just installed and I am happy with the overall experience.

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Please Note: You must be the Homeowner to receive our Free Estimate. Prospective buyers, renters, and non-homeowners will be charged a $250. fee for the written quote. This fee is payable upon setting the appointment, but will be credited to the final job cost if the work is completed by Foundation Systems of Michigan.