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Customer Feedback

Check out reviews and comments from our past customers.

Showing 1735 reviews
Charles D.
Petoskey Michigan
I would have your company come back if I need more work done. Thanks for having an exceptional crew, they are the best.
Theresa F.
Farmington Hills Michigan
Outstanding crew! Phil, Brandon and Mike were professional, polite and very hard working. They kept me informed throughout the process and were very skilled.
Deb S.
Fife Lake Michigan
At every point, I was treated with respect and like I was their only customer. I had obtained a quote about 4 years ago, but was unable to proceed. No one held that against me when I called for a new quote.
Vickie P.
Hersey Michigan
Ben and Josh were the BEST!! Very informative and polite. The rest of the crew was excellent. We will recommend to anyone.
Glenn M.
West Bloomfield Michigan
The crew went above and beyond. You couldn't tell that we had work done, because there was no debris or dust left behind.
Ed and Jackie W.
Petoskey Michigan
Very satisfied with whole process and end product.
Jennifer B.
Bellaire Michigan
Ben was very professional and efficient and explained everything he was doing and was very personable.
Donald E.
Indian River Michigan
Ben H. was super fantastic to work with. Explained the process of mold mediation very thoroughly. Very knowledgeable of every facet of the job.
Mike H.
Livonia Michigan
Marc was very friendly, knowledgeable and fair. He was right on top of everything. The guys did a great job and worked really hard. I feel like I had a good system installed.
Paul B.
Westland Michigan
Nothing but two huge thumbs up for FSM! You guys are the best, and I’ll be recommending you to anyone with ears.
Ernie M.
Sault Ste Marie Michigan
The gentlemen were very courteous and professional, and did an excellent job of protecting my home.
Linda C.
Traverse City Michigan
Ben and his team arrived at scheduled time and day and were VERY professional, experienced and friendly. They explained the process and answered my questions.
Joyce F.
Ypsilanti Michigan
FSM passed the "second opinion" process when I first needed work done a number of years ago, now they are my basement guys.
Diane K.
Brighton Michigan
Kivandre was SUPER nice, helpful and courteous. He was patient, kind and respectful when I had questions and concerns. I was expecting to be traumatized by the entire process of the repair, but he was actually AMAZING! You guys are lucky to have an employee like him! Truly.
David C.
Saint Clair Shores Michigan
The guys that did the work were very nice and thorough. Showed me everything they were doing. They even went back under my house to show me the alarms and access panels for checking the sumps. Great crew.
James H.
Birch Run Michigan
Jacob L. and his crew were very professional, responsible and courteous. They were helpful on answering all our questions. Very impressed, wouldn't hesitate to recommend your company.
Shawn D.
Waterford Township Michigan
Clay, Lynn and Alek and his crew all made this a rewarding experience. Highly recommended.
Tom P.
Onaway Michigan
Tom and his crew were first rate. Very professional. GREAT cleanup.
Donald H.
Plymouth Michigan
Matt seemed to know the product and process very well.
Chris S.
Grosse Ile Michigan
Great communication from setting the sales appointment, scheduling the job and follow up. Exceptional. Quick, efficient and personable. Dre and Marcus did an excellent job. FSM is well-represented. We will recommend.
Great Lakes Shipwreck Museum M.
Paradise Michigan
Ben has more than once gone above and beyond what we have asked him to do and does it with a smile (even during our mosquito and fly season).
Lila G.
Riverview Michigan
I will recommend to anyone I know who has a need for FSM.
Kirk J.
White Lake Charter Township Michigan
Thumbs up! Not an easy job to perform, and with heat I'm sure was a tough one. Glad I went with FSM – have already had curious neighbors!
Shannon O.
Plymouth Michigan
Jose, Josue and Patrick were awesome! Friendly, informative, professional - really hard working crew - they need a raise (they didn't ask me to say that either). They arrived almost to the minute they said they would arrive, which is a huge bonus (time is precious). Through the job, they were quiet as I was working, and respected the house and neighborhood. I appreciate a good work ethic. Clean-up was great, too. Wins all around. Thank you, guys.
Allan L.
Macomb Michigan
Great job, well done. Great people working for FSM.
Jean B.
Essexville Michigan
John and crew did an excellent job. Basement looks great with the VaporLoc. Very satisfied.
Mike and Annie F.
East China Michigan
Knowledgeable and professional. Good value for the money.
Angela S.
Royal Oak Michigan
It was 90+ degrees today and the crew that came out still worked so hard and didn't take any shortcuts. The guys that came out were Jose, Josue, Patrick and Keron.
Ralph and Yarmilla K.
Swartz Creek Michigan
A1 in my opinion.
Tom S.
Onaway Michigan
Brad was our service tech. He was very personable, through and knowledgeable. He took care of our issue and did a complete crawl space inspection.
Leslie S.
Ann Arbor Michigan
Justin and Justin B. were really great. They explained everything to me, (a few times more than once because I didn’t understand), with the upmost patience.
Mary B.
Milan Michigan
Two family members used your company and had excellent experience. After all our rainfalls, their basements remained dry.
Steven H.
Northville Michigan
I wish all my contracted jobs went as seamlessly as this one. No surprises and very happy with the work that was done.
Robert B.
Traverse City Michigan
I own a sales and customer service training company, so I know my good experience didnt happen by accident. Accolades to the team for executing your system.
Jen A.
Mount Morris Michigan
I feel as if I had the best installation crew to perform the work. They were friendly, hardworking, honest and I enjoyed having the crew. Jacob L. was the foreman on the job and he is Amazing. He went above and beyond my expectations.
Zubair G.
Ypsilanti Michigan
Excellent service and on time, with a call before coming. Thanks!
Geneva O.
Saint Clair Shores Michigan
I would recommend FSM to anyone - so thankful I chose you!
Tammy L.
Carleton Michigan
My overall experience with FSM was fantastic. AAA+++
Larry R.
Bellaire Michigan
Very friendly, on time, knowledgeable and efficient.
Carla K.
Troy Michigan
Extremely professional and very friendly.
Kathy S.
Canton Michigan
My choice was validated during the rough inspection when I told the the Canton inspector I felt FSM was doing an excellent job. He responded, "That's why they have a good reputation; we don't have problems with their work." Can't get a more positive evaluation than that!
Wendie J.
Harrison Twp Michigan
Very satisfied. Will be recommending to anyone that has the need for sure :)
Dan B.
Romulus Michigan
The quality of work was great and all employees were more than helpful through the whole process. Above and beyond our expectations!
Linda P.
Sutton’s Bay Michigan
Prompt, clean, complete.
Brian D.
Northport Michigan
Chris was easy to work with and timely with his quotes and follow up. Mike and the crew were very professional and did a nice job.
David R.
Davison Michigan
Honestly, TOP NOTCH! I rarely leave reviews, but everyone there deserves 5 stars!
Lisa D.
Williamston Michigan
Extremely satisfied!!
Jean H.
Madison Heights Michigan
Very accommodating, friendly and efficient.
Greg S.
Clay Twp Michigan
I’d like to thank the staff and crew of Foundation Systems of Michigan for their hard work and dedication to our problem. They were helpful, informative, and clearly explained and included us in every step of the way. They were all kind, courteous, very considerate and respectful.
Marlene B.
Wixom Michigan
Terrific!!! Would recommend FSM to anyone.

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