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Customer Feedback

Check out reviews and comments from our past customers.

Showing 1744 reviews
Whitmore Lake MI
Very friendly and efficient office staff
Livonia MI
The crew offered to help protect "everything" in the basement and they did a great job in minimizing the dust & debris from the excavation.
Dearborn MI
This was by far the BEST experience I have ever had working with a contractor. I will recommend FSM to anyone needing foundation work, and you can use me as a reference.
Dearborn MI
Though I never recommend anything to anyone, I would tell people of my positive experience with your company,
Wyanodotte MI
The basement was very clean.
Almont MI
i was very impressed with "do whatever makes the customer happy " you dont seem to hear that very often anymore. really happy with my results
Grosse Pointe Woods MI
We were very pleased with the work that was done on our basement foundation and waterproofing. Plus the addition of a new sump pump.
Traverse City MI
Excellent education process, service, follow-up, and quality installation. Overall a very customer service oriented, professional company.
Hope MI
the guys did a great job. We are very pleased with the quality of there work.
Millington MI
These guys were outstanding. I was very impressed with their work.
Northville MI
Very impressed.
Ann Arbor MI
I chose FSM because of my confidence the job would be done thoroughly in a manner that would both keep the house warmer and reduce radon infiltration. So far, it's hard to say whether it's made the house warmer, but it does appear to have significantly reduced radon which we're very pleased about.
Beverly Hills MI
Hard working crew, and on time! Alex was terrific- answered all of our questions and wanted to make sure we were pleased.
Grosse Pointe Woods MI
Paul and his crew did a great job. At each step of the process, they explained what was being done. They were very professional.
Farmington Hills MI
Excellent work! Will refer you to friends and family.
Westland MI
great crew leader and great guys on the crew
Dearborn Heights MI
AJ and crew were great!
Harrison Township MI
Our entire experience having our basement waterproofed by FSM was excellent. Very professional and friendly staff. knowledgeable inspector.
Garden City MI
the job was complete in one day. All my interruptions for questions or to view site were graciously accepted
Livonia MI
I was nervous about the process but everything about it was amazing. From the first phone call through to the end, it was an amazing process and I would recommend them to anyone!
Wyandotte MI
immediate response - very rare these days...
Waterford MI
Fantastic work!
West Bloomfield MI
Excellent job!
Southgate MI
Very good work.
Dearborn MI
Phone call and young lady very nice. Inspector seemed to know what was needed. Crew called first and on time.
Gaylord MI
It was nice to deal with AJ. Work looks good.
West Bloomfield MI
Best quote for the job. Flexibility and accommodation
Indian River MI
Steve was very helpful in determining best solution for our situation. Great crew...professional and very careful. Impressed with the quality, organization and efficiency. 5 Stars!
Farmington Hills MI
I'm very pleased so far. Randy was great at explaining my options. Scheduled within 1-2 weeks. Quick and professional. Crew walked me through the work.
Carol & Bob.
West Bloomfield MI
This was a totally positive experience from beginning to end. We are 100% satisfied with the finished product.
Sterling Hts MI
I think the clean up process could have been done just a hair bit better. Otherwise I was very satisfy with your work
Troy MI
Dale was awesome. It was an educational visit to say the least. The guys were on time, cleaned up after they were done and worked hard. Good people who did great work.
Flushing MI
Our entire basement was installed with WaterGuard. Workers were clean and polite and cleaned everything up.
Lake Orion MI
Dale was professional and friendly. He even entertained my 3 year olds need for attention! AJ and crew were polite, professional, fast and extremely clean.
Farmington MI
AJ & Crew were excellent and very professional. Clean!
Farmington Hills MI
We would definitely refer your company in the future. Our inspector was very helpful and the crew was very quick, clean and courteous.
Carrie And Mike.
Novi MI
Josh was very professional, knowledgeable and to the point. Very friendly and prompt.
Troy MI
Knowledgeable and courteous. Accommodated my need for a rush job. Cleaned up very well. Would most assuredly contact you to perform work.
Oak Park MI
They were very nice and worked very hard. We are very happy.
Roseville MI
Informative sales person. They worked with my schedule.
Allen Park MI
Very happy! Inspector suggested the best for our situation.
Lapeer MI
Installation crew was clean and professional and timely. No mess left behind!
St Clair MI
we had two walls in the basement taken down and replaced 4 years ago (ground movement). Only to have them need work again, blocks had moved already. We would have saved $11,000.00 if we had called you! Thanks!!!!
Bloomfield Hills MI
Salesmen and installer was great. I have already referred friends.
Ann Arbor MI
very hard workers; all on time and well done!
Wyandotte MI
The crew worked hard, quickly and explained the work. Everything looked great and I am very happy.
Traverse City MI
Top Notch ! Very neat, great crew...Paul was great!
Birmingham MI
Fast, efficient and attention to detail. Answered all questions and concerns.
Canton MI
Crew was on time and efficient. Left job site very clean. Took time to listen to and answer my questions.
Livonia MI
All great! Great crew, timely.

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