Customer Feedback

Check out reviews and comments from our past customers.

Showing 1769 reviews
Dennis.
Prudenville MI
Not having any real experience in foundation repair I was a little skeptical about helical piering at first. After watching Ryan and crew doing the installation process and the results that it produced I can say that helical piering for settling foundations is the best solution.
William.
Flushing MI
Found FSM online and got an estimate from them as well as others and they had the best price and seemed to be the best choice based on the ones that showed up. After choosing FSM the follow ups with Russell was great and the actual work done by Ryan and his crew was very good and fast. Would recommend FSM and praise Russell and Ryan and Ryan's crew.
Janice.
Farmington Hills MI
knowledgeable, friendly, accommodating, efficient,helpful
Ronald.
East China MI
Great service. Very professional and thorough. Great job!!!!
Michelle.
Waterford MI
Was very friendly and professional
Susie.
Northville MI
Mike and his crew did our front porch step and driveway earlier this week. We couldn't be more pleased! The team was extremely friendly and informative--explaining what they were doing all along the process. It was exciting to watch. It's just amazing what you guys can do! Again, the crew was OUTSTANDING!! They take great care in the clean-up afterward. We tell everyone about your company. Fantastic work!!!
Theo.
Grosse Pointe Park MI
Very professional installation crew, who explained repair pre & post.
Kayla.
Midland MI
He made us feel confident in our investment and choice of your company.
Jeri.
Southfield MI
Alan was informative, friendly, and not too pushy. I had to think about it, and told him I would make a decision in a few days. During that time he e-mailed me pictures of my crawl space that he had showed me and spoke to me about at our first meeting. Also told me to call, text, or e-mail any questions I might have. I did, and he promptly answered all of my questions. I think the folder, and the example of the 90 mill barrier was a great item to refer to and share with my family for their opinion.Excellent sales person.
Carl.
48047 MI
Like I stated earlier, they were all very hardworking guy's. I manage a small crew of guy's in a tool shop. If James or Javior every get tired of slinging mud, I would hire them to work for me just because of there work ethic.
Cindy.
Bay City Mi 48706 MI
Brad was VERY INFORMATIVE WITH HIS KNOWLEGE !! Nice and Easy to talk to, and he Listened!!!
Jon.
Ann Arbor MI
Steve Ray did a really good job explaining the Water Guard system and related materials.
Nancy Franzen.
GrosseIle MI
Jason W. is an awesome crew leader. He kept us informed every step of the way. Very professional and courteous, but most of all he seems genuinely excited to help the homeowner have better living conditions in their house.Thank you Jason.
Timothy.
Bay City MI
Knowledgeable and not pushy.
Tom.
Taylor MI
good crew
Gene.
Trenton MI
Garrett Pierce and his crew did a great job. They knew their job very well & answered our questions without hesitation. I will highly recommend your company!!
Gene.
Trenton MI
Great
Anita.
Brighton MI
Bill Meilreath and his crew were great. So far there has been no water seeping into the basement. We are keeping an eye one it. Thanks, to all.
Curry.
Bay City MI
We had a new sump line put in as the original one had collapsed. Adam and his crew did a very good job. Adam was personable and knowledgeable. Thanks.
Robert.
New Baltimore MI
very helpful
Jeff.
Cheboygan MI
After Randy's informative presentation, my mind was made up to use FSM. I was completely satisfied after Jordan & his crew, who were very professional & efficient with the installation process.
Tom.
Saint Clair MI
I would definitely use you in the future and recommend you to other homeowners looking for this service.
David.
Caro MI
Was impressed with the professionalism of Jason and his installation crew. Told me up front what to expect, what he could or could not do. Overall I am pleased with the work done. Proof will come in the spring when all this snow melts and water settles into the ground.
Kyle.
Royal Oak MI
Very helpful in explaining what the problems were and gave me choices as to the appropriate fix. Very friendly and knowledgeable
Dwight.
Ponriac MI
great job with clean up, nice to see someone cares about their work product.
Robert.
Grosse Ile MI
Cleanup inside was great!
Julie.
Bay City MI
I was contacted immediately after emailing FSM. All aspects of my dealing with this company were equally efficient & satisfactory.
Cindy.
Southfield MI
sales and crew were very good
Nicole.
Saint Clair Shores MI
I talked to Shelby and she was awesome.
Benjamin.
Wyandotte MI
Good website, including photos of job sites. Good contact information and good communication. Licensed/registered with the state. Free estimate. All employees seemed knowledgeable and professional. The company seemed reputable and able to handle my individual circumstances.
Jacqueline.
Southgate MI
I was very happy with the work performed by your company, from your inspector to your crew; they were very knowledgeable and professional. Thank you.
Coralyn.
Kingsley MI
They did a great job masking the areas they were not working in. The upstairs was in good shape when they left. The weather was wet the day they did our job. There were a lot of wet boots tracking concrete dust on the staircase which when mixed with the wet boots made concrete when it dried. The stairs were not cleaned at all before they left. I spent the next day soaking and scrubbing to get it clean.
Doug.
Grosse Ile MI
Will recommend to someone at work who needs similar work done on their crawl space.
Darrell.
Roseville MI
I was really impressed with the installation crew, very polite, humorous, while at the same time very professional as they went about their work. Any question I had, they would take the time to talk to me, instead of the usual I'm not sure, you will have to call the office, or we just do the work. We are extremely happy with the finished work!
Sheila.
Belleville MI
Sales rep really took his time to answer all of our questions and made us very confident in our decesion.
Gary.
Clarkston MI
Jeff Mullins was real pleasure to deal with and the crew that did the work were very professional and pleasant to have in my house. They cleaned up as if it was their house. Great job.
Richard.
Garden City MI
Your crew went to work right out of the truck and they could not have been nicer. Between the crew and Jeff the salesman I would go out of my way to send you work. Thank you
Keith.
Petoskey MI
Very please with service. People from the salesman to the service crew were very professional and completed what they said they would on a timely basis. The only reason I didn't give all 5's is because the system hasn't been tested yet.
John.
Manistee MI
The 3 men were polite, hard working, and cleaned up very well.
Darrell.
Shelby Twp. MI
This crew was the best. They are a true asset to your company.
Dawn.
Roseville MI
I was so happy with Randy as our sales person. He was very informative and polite. My husband and I felt like we knew Randy for a long time. We were so pleased with the crew that came out to do the work. We would definitely refer you to our friends.
Suzanne.
Dexter MI
We thought Ryan did an excellent job in communicating and supervision of crew.
Kenneth.
Royal Oak MI
Very good team. Good job keeping things as clean as possible during the work, and explained things along the way to make sure I was comfortable with everything.
Gina.
Royal Oak MI
You are a company with a good reputation and a long history, but the kudos and applause goes to your staff. It is important that you know and recognize that!
Dave.
Southgate MI
I've already recommended you to two friends!
Jordan.
Royal Oak MI
Jordan and his team were great! Very friendly, personable, and polite.
Robert.
Commerce Twp MI
This was a 2 day job. One day for foundation work and the second for insulation. Both day the workers were very professional and answering any questions asked along with pictures of what they were doing.
Richard.
Birmingham MI
Doesn't get much better!
Marilyn.
New Baltimore MI
I would definitely and have already recommended you to family.
Robert.
Ann Arbor MI
Jeff Plumb and his crew did a great job in prep and finish. He is a very responsible manager and tradesman; I'm well satisfied with the work he has done here.

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